---
title: "2022-2023-074 : Vouchers Tender"
ocid: "ocds-h6vhtk-03a24d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a24d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a24d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a24d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "METROPOLITAN HOUSING TRUST LIMITED"
published: "2023-05-25"
---

# 2022-2023-074 : Vouchers Tender

Buyer: METROPOLITAN HOUSING TRUST LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-03a24d

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03a24d.json)

## Summary

The Metropolitan Housing Trust Limited is seeking a voucher provider to deliver various vouchers for residents and colleagues. The procurement process is at the award stage, with the title "2022-2023-074 : Vouchers Tender" falling under the industry category of Other community, social, and personal services. The procurement is based in London, with a 3-year contract and the option for a 1-year extension. The award was made on 23rd May 2023.

This tender provides an opportunity for small or medium enterprises (SMEs) to compete for a contract to supply a wide-ranging voucher offer, including supermarkets and high street shops, for the Metropolitan Housing Trust's customers and employees. Businesses well-suited to compete include those experienced in providing account management services, delivering vouchers with a minimum expiry date of 12 months, and capable of meeting criteria related to quality, social value, and cost as specified in the tender award criteria.

## Notice

MTVH is seeking a voucher provider to deliver on the requirement of various vouchers for residents and colleagues. This relationship will be managed by both the Empowering Futures team and the HR Rewards team. The voucher provider will be appointed on a 3-year contract, with the option for this to be extended for 1 year.

### Lot Information

Lot 1

MTVH is seeking a voucher provider to deliver on the requirement of various vouchers for residents and colleagues. This relationship will be managed by both the Empowering Futures team and the HR Rewards team. The voucher provider will be appointed on a 3-year contract, with the option for this to be extended for 1 year. MTVH is committed to developing and improving the financial resilience of our customers and has created a hardship fund which forms one key part of our overall support offer. Our Empowering Futures Team offers 'wrap-around' services to customers linked to financial wellbeing, debt, employment, health, food and fuel poverty and general tenancy sustainment. With the external pressures facing our customers around the cost-of-living crisis and high energy costs, we pledge to support our customers with the collaboration of local authorities, external agencies, and our suppliers. As a means of recognition, MTVH maintains a suite of loyalty awards, accessible by colleagues at various stages of their careers including, long-service awards, local achievement awards and our VIP Awards, for which colleagues will receive a corresponding voucher of a nominal amount. Scope of Services *A wide-ranging voucher offer is essential. It should include supermarkets and high street shops, with options for multi-shop vouchers *A clear process for delivery to ensure we have consistent and reliable service with upfront costs based on the order amount *A transparent ordering process with status updates, or the ability to track orders *Effective reporting tool, with monthly reports on orders *No minimum limit on vouchers (MTVH will not place an order less than PS10) *Vouchers available should have a minimum expiry date of 12 months Account Management (Essential elements) *A single Account manager with a proactive approach *Availability of support from 9 am to 5 pm, Monday to Friday minimum (working hours)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014873-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 May 2023 |
| Submission deadline | Not specified |
| Future notice date | 1 Mar 2023 |
| Award date | 22 May 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £502,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £483,540 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | METROPOLITAN HOUSING TRUST LIMITED |
| Locality | LONDON |
| Post town | North London |
| Postcode | N14 6PW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI54 Enfield |
| Local authority | Enfield |
| Electoral ward | Southgate |
| Westminster constituency | Southgate and Wood Green |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEMINGWAYS MARKETING SERVICES LTD (TRADING AS VOUCHER EXPRESS |

## CPV Codes

### Divisions

- 15 - Food, beverages, tobacco and related products
- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 66 - Financial and insurance services
- 98 - Other community, social and personal services

### Codes

- 15800000 - Miscellaneous food products
- 30199770 - Luncheon vouchers
- 66113100 - Micro-credit granting services
- 98000000 - Other community, social and personal services

## Release History

- 25 May 2023 at 09:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014873-2023
- 2 Feb 2023 at 12:05 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/003246-2023

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=783968133
- https://www.mtvh.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a24d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03a24d.json.