---
title: "OEM - On-train Wi-Fi Support & Maintenance"
ocid: "ocds-h6vhtk-03a2d3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a2d3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a2d3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a2d3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)"
published: "2023-02-03"
---

# OEM - On-train Wi-Fi Support & Maintenance

Buyer: TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)  
Current stage: Award  
OCID: ocds-h6vhtk-03a2d3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a2d3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03a2d3.json)

## Summary

The procurement process for the "OEM - On-train Wi-Fi Support & Maintenance" contract was conducted by Transport for Wales Rail Limited. The contract falls under the services category of the IT sector. The procurement method used was a limited award procedure without prior publication, with the rationale being the need for technical expertise from Icomera UK Limited to provide Wi-Fi and onboard systems support for legacy and new train fleets. The contract was recently awarded on February 1, 2023, to Icomera UK Ltd.

This tender for Wi-Fi support and maintenance services on trains presents an opportunity for businesses in the IT services sector, particularly those specialising in consulting, software development, and Internet services. Companies with experience in providing hardware maintenance and support for passenger Wi-Fi services in the transportation industry would be well-suited to compete. The contract location is primarily in the UK, making it advantageous for local businesses to engage with Transport for Wales Rail Limited for partnership opportunities and business growth.

## Notice

OEM - Hardware Support & Maintenance Agreement

### Lot Information

Lot 1

Direct award for a new support and maintenance contract with Icomera UK Limited which encompasses the existing legacy fleet and also the introduction of the new CAF and Stadler Fleet. Both train manufacturers have contracted with Icomera to supply and install the Icomera kit to provide passenger Wi-Fi and also an additional router on some of the new fleets for other onboard train systems. TFWRL therefore require a Support & Maintenance contract for delivery into service

### Procurement Information

A new support and maintenance contract has been agreed with Icomera UK Limited which encompasses the existing legacy fleet and also the introduction of the new CAF and Stadler Fleet. Both CAF and Stadler have contracted with Icomera to supply and install the Icomera hardware to provide passenger Wi-Fi and also an additional router on some of the new fleets for other onboard train systems. Therefore, TFWRL require a support & maintenance agreement to be in place with the Wi-Fi OEM for delivery into service. The hardware is configured by Icomera to their specifications and managed by an Icomera central system

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003449-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Feb 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER) |
| Locality | RHONDDA CYNON TAF |
| Post town | Cardiff |
| Postcode | CF37 4TH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ICOMERA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Feb 2023 at 14:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003449-2023

## Notice URLs

- http://www.tfwrail.wales
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA80566

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a2d3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03a2d3.json.