---
title: "Home Care (Domiciliary Care) Flexible Framework"
ocid: "ocds-h6vhtk-03a32e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a32e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a32e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a32e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF SUTTON"
published: "2023-11-28"
---

# Home Care (Domiciliary Care) Flexible Framework

Buyer: LONDON BOROUGH OF SUTTON  
Current stage: Award  
OCID: ocds-h6vhtk-03a32e

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## Summary

The London Borough of Sutton is commissioning Home Care (Domiciliary Care) services to support the independence of service users with care needs. The procurement involves a Flexible Framework re-opened periodically over a 5-year duration. The tender aims to find local Domiciliary Care Providers to deliver personalised and enabling home care services in various patches across Sutton.

This tender by the London Borough of Sutton presents opportunities for local Domiciliary Care Providers to participate in providing high-quality care services to older and disabled residents. Businesses registered with the Care Quality Commission (CQC) would be well-suited to compete for the various Lots offered under this framework, each focusing on specific care needs within different geographical patches in Sutton.

## Notice

The London Borough of Sutton (the council) intends to commission Home Care and Support services to support the independence and wellbeing of Sutton service users with care needs. It is a priority for the council that Sutton citizens are able to live independently at home. The council wishes to commission personalised, enabling and re-abling home care services which support people to retain their independence and continue to live in their own homes. The ultimate aim is that the quality of life of Sutton residents receiving home care services is enhanced. Home Care (Domiciliary Care) is one of the main care and support options provided to enable Service Users to maintain their independence and quality of life in their own home. The primary function of the home care service is to deliver bespoke care and support that maintains and improves wellbeing, independence and resilience appropriate to individual Service User circumstances, prevailing state of health, and personal aspirations - to live a full a life as possible: safe and independent at home. The London Borough of Sutton new model will be commissioned in accordance with Regulation 74 of the Public Contract Regulations 2015 (Light Touch Regime for Health and Social Care) allowing the commissioning of this contract by means of a Lot based, Flexible Framework which will be re-opened periodically as detailed within the tender documentation during the 5 year framework duration. The Council is seeking high quality, local Domiciliary Care Providers who are registered with, and inspected by, the Care Quality Commission (CQC) to work with us in the delivery of a new patch based service model for home care arrangements commissioned by the council on behalf of older and disabled people with assessed care needs.

### Lot Information

Lot 1 - Care and Support for Older People and Adults with Physical Disabilities, Sensory impairment and/or Other Long Term Conditions (Patch Lots 1-11)

Lot 1 - (Patch Lots 1-11) comprising of: Patch 1: Care and Support for Older People and Adults with Physical Disabilities, Sensory impairment and/or Other Long Term Conditions - Worcester Park South and Worcester Park North. Patch 2: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - North Cheam and Stonecot; Patch 3: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton West and East Cheam, and Cheam Patch 4: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton North Patch 5: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton Central and Carshalton Central Patch 6: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - South Sutton and Belmont Patch 7: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - St Helier West and St Helier East Patch 8: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - The Wrythe Patch 9: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Wallington North and Hackbridge Patch 10: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - South Beddington, Roundshaw and Beddington Patch 11: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Carshalton South, Clockhouse and Wallington South

Lot 2 - Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs (Patch 12)

Lot 2 - (Patch 12) comprising of: (Patch 12: Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs - West (Worcester Park South, Worcester Park North, North Cheam, Stonecot, Sutton West, East Cheam and Cheam, Sutton North, Sutton Central, South Sutton, Belmont)

Lot 3 - Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs (Patch 13)

Lot 3 - (Patch 13) comprising of: Patch 13: Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs - East (St Helier West, St Helier East, The Wrythe, Carshalton Central, Wallington North, Hackbridge, South Beddington and Roundshaw, Beddington, Carshalton South and Clockhouse, Wallington South)

Lot 4 - Approved Provider List (APL)

Lot 4 - Approved Provider List (APL) comprising of: Call-Off from pool of approved care suppliers to provide Care and Support for all Service User Groups identified in Lots 1 to 13 as back up to the Patch Lead provision.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035092-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2023 |
| Submission deadline | 9 Mar 2023 |
| Future notice date | Not specified |
| Award date | 20 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF SUTTON |
| Locality | SUTTON |
| Post town | Sutton |
| Postcode | SM1 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Sutton |
| Electoral ward | Sutton Central |
| Westminster constituency | Sutton and Cheam |
| Delivery location | TLI63 Merton, Kingston upon Thames and Sutton |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 26 |
| Supplier names | ABSOLUTE CARE SERVICES; ALPENBEST CARE; ANGELS PLACE HEALTH AND SOCIAL CARE T/A LEXWIN TRADING; ASPIRE CARE SERVICES; AVANT HEALTHCARE SERVICES; BIO LUMINEUX HEALTH CARE; CARE MORE; CRYSTALLINE BUSINESS SOLUTIONS; GA PROFESSIONAL HEALTHCARE; J C MICHAEL GROUPS; KARE 4 YOU SURREY; MERCURY CARE SERVICES; PIVOT CARE GROUP; PREMIUM HOMECARE; PRIORY CARE SERVICES; PROFAD CARE AGENCY; RIVER GARDEN CARE; ROSE CARE SERVICES; SENACARE; STICK CARE; SUPREME CARE SERVICES; UNIQUE PERSONNEL (UK; VERITY GROUP; VISTA CARE SOLUTIONS; WANDLE HEALTHCARE SERVICES; WESTMINSTER HOMECARE |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 28 Nov 2023 at 15:02 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035092-2023
- 6 Feb 2023 at 14:08 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003583-2023

## Notice URLs

- http://www.sutton.gov.uk/
- https://procontract.due-north.com/Advert?advertId=5ca599ea-61d7-ec11-8114-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a32e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03a32e.json.