---
title: "2022-2023-075: Service Charge Audit"
ocid: "ocds-h6vhtk-03a3c4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a3c4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a3c4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a3c4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "METROPOLITAN THAMES VALLEY HOUSING"
published: "2023-05-04"
---

# 2022-2023-075: Service Charge Audit

Buyer: METROPOLITAN THAMES VALLEY HOUSING  
Current stage: Award  
OCID: ocds-h6vhtk-03a3c4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a3c4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03a3c4.json)

## Summary

The Metropolitan Thames Valley Housing (MTVH) is seeking a partner for a Service Charge Audit within the Auditing services category. The contract involves reconciling service charge accounts for homeowners, analysing costs, approving invoices, and ensuring compliance with lease covenants. The procurement stage is currently active with a contract value of £900,000 and a contract period from May 1, 2023, to April 30, 2026. The audit reviews must be completed by specific deadlines each year, and the procurement method is an open procedure. The contract was initiated on February 8, 2023.

This tender for a Service Charge Audit by MTVH presents a significant business opportunity for auditing firms specialising in service charge assessments and compliance auditing. Companies with expertise in auditing controls, lease compliance, and management judgements would be well-suited to compete. The contract offers a substantial value of £900,000 over a three-year period with potential extensions. Interested businesses should consider the key performance indicators outlined in the award criteria for technical, social value, and cost aspects. The contract provides an opportunity for growth in the auditing services sector and requires a high level of accuracy and compliance with industry standards.

## Notice

MTVH is seeking a Service Charge Audit partner to provide the below audit services to our home ownership and service charge (HO & SC) team on a 3-year (+1, +1 year) contract term. This team is responsible for calculating the reconciliation of service charge accounts for homeowners, by way of analysing the costs attributable to the blocks and schemes within their patch. The officers will approve invoices and budget costs eligible to be charged back to residents when reviewed on the system. These costs vary from bulk and individual invoices, budget costs from other service areas and Managing agent service charge demands. A review of section 20 consultation compliance for service contracts is also undertaken. Another part of this aspect of reconciliation is to ensure compliance with the lease covenants for service charging including apportionments and sinking fund contributions.

### Lot Information

Lot 1

Scope of Services The successful provider will support the HO & SC team in the following: 1.Reviewing a sample of leases to ensure that lease percentages and apportionments are applied and that costs recovered are allowable as per the lease. 2.Carry out and update our review of controls and systems, that are in place for the generation of service charge actual accounts and assess the adequacy of the controls. 3.To perform an analytical review between the prior year, estimates and actual costs included within the statements to identify significant variances and ensure movements are consistent with our findings. 4.Substantive testing of expenditure to supporting documentation to check that costs relate to communal service charges and have been charged to the correct scheme. 5.A review of management judgements made, on the costs charged to blocks/schemes/estates including accruals. 6.Agree the previous year's surplus or deficits have been correctly treated within the year. 7.Agree the sinking fund balances and charges made to the statements are adequately recognised in the nominal ledger and interest has been correctly applied per the lease and legislation requirements. 8.Agree on income charges to contribution schedules and confirm the appropriate properties have been included. 9.Review compliance with the Landlord and Tenant Act 1985 for consultation on S20A major works and long-term contract notices are appropriately in place, as well as S.20B for the recovery of costs within the specific time limit. 10.Performing casting checks on statements for accuracy. 11.Provide the certification of the final accounts audit that can be issued to residents. 12.Recognise an upward pipeline of homeownership stock and service charge accounts to audit. All the reviews must be completed by the end of August each year for those units with a 31 March year end and by 31 May for those units with a 31 December year end. Account Management -Main point of contact for the duration of the audit -Level of seniority on the account to be a senior as the main lead -Availability of support to be for the whole duration of the audit until sign off -Technology to be compliant with GDPR and supported by a shared platform and carefully monitored with clear cascade of IT support where any failures occur. -Innovation sharing desirable, where updates on process improvements, best practices and lessons learned are shared following each audit. -Temporary point of contact to lead audit in the absence of Main lead of audit Service Level Agreements -Quick response times in line with 48 hours for queries, 72 hours for data quality queries. -Timetable agreed prior to the start of any audit -Resource of audit team to be confirmed for duration of the audit -Ratio of resources of audit team to number of accounts to be agreed -Quality of audit to hit agreed KPIs -Interim progress reports to be provided, including action plans for slippage on progress reports -Understand the provisions of Sections 18 to 30 of 1985 LTA and 151 CLARA -To 100% fully test an agreed minimum number of schemes Key Performance indicators -Accuracy of testing invoices -Be able to review all Section 20 Notices effectively and understand appropriate application -Achieve agreed Key Target dates throughout the audit -Review integrity of accounts for those agreed schemes during the audit and report back -Final reporting of audit to include recommendations

Renewal: 3 year initial term, with a possible 2 years extension (1 year + 1 year).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012865-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 May 2023 |
| Submission deadline | 20 Mar 2023 |
| Future notice date | Not specified |
| Award date | 27 Apr 2023 |
| Contract period | 30 Apr 2023 - 30 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £900,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £522,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | METROPOLITAN THAMES VALLEY HOUSING |
| Locality | LONDON |
| Post town | North London |
| Postcode | N14 6PW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI54 Enfield |
| Local authority | Enfield |
| Electoral ward | Southgate |
| Westminster constituency | Southgate and Wood Green |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BEEVER AND STRUTHERS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79212000 - Auditing services
- 79212300 - Statutory audit services

## Release History

- 4 May 2023 at 18:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012865-2023
- 8 Feb 2023 at 10:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003820-2023

## Notice URLs

- http://WWW.MTVH.CO.UK
- http://www.delta-esourcing.co.uk
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=779613866
- https://www.mtvh.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a3c4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03a3c4.json.