--- title: "EPP0053 Digital Solutions and Associated Services National Framework Agreement" ocid: "ocds-h6vhtk-03a57e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a57e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a57e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a57e.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "BRAINTREE DISTRICT COUNCIL" published: "2024-05-20" --- # EPP0053 Digital Solutions and Associated Services National Framework Agreement Buyer: BRAINTREE DISTRICT COUNCIL Current stage: Tender OCID: ocds-h6vhtk-03a57e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a57e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03a57e.json) ## Summary The Braintree District Council is inviting tenders for the EPP0053 Digital Solutions and Associated Services National Framework Agreement. This framework agreement covers IT services including consulting, software development, internet, and support. It is a selective procurement method under the planning stage. The tender period ends on 20th June 2024, with an invitation date for the second stage on 9th July 2024. The tender is open to all UK contracting authorities and has a total value of £2,000,000. This opportunity can benefit small or medium enterprises (SMEs) looking to provide digital solutions and associated services to UK public sector bodies. Businesses specializing in website solutions, online form solutions, or case management solutions may find this tender particularly suitable. The framework agreement includes multiple lots catering to various services such as software solutions, professional services, and ongoing support and maintenance. Interested businesses should ensure they meet the suitability criteria including formal documentation of quality management systems. ## Notice BDC has published a notice in FTS inviting companies to express an interest in a National Framework Agreement available to all UK Public Sector Bodies (from here onwards referred to as Customers) for the provision of Digital Solutions and Associated Services, including but not limited to website software solutions, ongoing support and maintenance, bespoke development and professional services to enhance the digital presence of organisations. The national framework agreement will consist of 3 Lots/Sub-lots. In conjunction with the framework ITT, Braintree District Council is issuing and Invitation to Participate in a mini-competition for the call-off of BDC requirements (under Lot 3), which will be open to Framework shortlisted Tenderers only. ### Lot Information Lot 1 Lot 1 - Software Solutions, including but not limited to: Lot 1a - Website solution Lot 1b - Website and online form solution Lot 1c - Case management solution Lot 1d - Full digital service solution Lot 2 - Professional services Professional services offered within Lot 2 include but are not limited to: *Consultancy *Website Integrations *Discovery and research *Training *Website development *Maintenance *Implementation *User Acceptance Testing (UAT) | Sandbox *Quality assurance *Data migration *Wireframing These professional services collectively enhance the digital presence of an organisation. Renewal: New edition of the framework would replace this one Lot 3 - Multidisciplinary This Lot encompasses all services within this framework. This is an automatic entry Lot which will comprise the winning suppliers from both Lots 1a and 2. This Lot is suitable for Customers who have considered current and future requirements for a specific call-off contract and have established their needs would be better covered by the scope of both Lots 1a and 2. Additional information: This is an automatic entry Lot which will comprise the winning suppliers from both Lots 1a and 2. Renewal: New edition of the framework would replace this one Lot 1 Software Solutions Sub-Lot 1a - Full digital service solution (Automatic Entry for Tenderers awarded a place in both Lots 1b AND 1c) This Sub-Lot provides a full digital service solution that enables customers to transform their operations and customer experiences using digital technologies. This is an automatic entry Lot which will comprise the winning suppliers from both Sub-Lots 1b and 1c. This Lot is suitable for Customers who have considered current and future requirements for a specific call-off contract and have established their needs would be better covered by the scope of both Sub-Lots 1b and 1c Additional information: This is an automatic entry Lot which will comprise the winning suppliers from both Sub-Lots 1b and 1c. Renewal: New edition of the framework would replace this one Lot 1 Software solutions, Sub-Lot 1b - Website and online form solution This Sub-Lot provides a website solution that enables customers to create, manage, and publish digital content to a website. This solution can help customers improve their online presence, reach a wider audience, increase revenue and improve efficiency. This Lot would be more suited to Customers who are looking to promote products or services, share news or advertise events and more. Renewal: New edition of the framework would replace this one Lot 1 - Software Solutions, Sub-Lot 1c - Case management solution/Customer Relationship Management System (CRM) This Sub-Lot provides Case Management Solution/Customer Relationship Management (CRM) only. CRM solutions enable customers to manage interactions with their customers and potential customers. These solutions can help customers build customer relationships and streamline processes so they can increase sales, improve customer service, and increase profitability. This Lot would be more suited to customers wishing to build customer relationships and access a comprehensive view of all customer data, including personal details, all communication history, and more, in a single location. Renewal: New edition of the framework would replace this one ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/015886-2024 | | Notice type | Planning Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 20 May 2024 | | Submission deadline | 20 Jun 2024 | | Future notice date | 23 Apr 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,000,000 | | Lots value | £2,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active, Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BRAINTREE DISTRICT COUNCIL | | Locality | BRAINTREE | | Post town | Chelmsford | | Postcode | CM7 9HB | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH34 Essex Haven Gateway | | Local authority | Braintree | | Electoral ward | Bocking South | | Westminster constituency | Braintree | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 72200000 - Software programming and consultancy services - 72210000 - Programming services of packaged software products - 72212224 - Web page editing software development services - 72212445 - Customer Relation Management software development services - 72590000 - Computer-related professional services ## Release History - 20 May 2024 at 15:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015886-2024 - 14 Feb 2023 at 12:29 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/004489-2023 ## Notice URLs - http://www.braintree.gov.uk - http://www.eph.org - https://www.delta-esourcing.com/respond/67W9R2F5AU - https://www.delta-esourcing.com/tenders/UK-UK-Braintree:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./67W9R2F5AU - https://www.ephframeworks.org/frameworks/public-sector-bodies-able-use-framework-agreements ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a57e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03a57e.json.