---
title: "EMR/JE/003 Train Soft Furnishing Framework"
ocid: "ocds-h6vhtk-03a68a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a68a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a68a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a68a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ABELLIO EAST MIDLANDS LIMITED"
published: "2023-05-22"
---

# EMR/JE/003 Train Soft Furnishing Framework

Buyer: ABELLIO EAST MIDLANDS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-03a68a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a68a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03a68a.json)

## Summary

Abellio East Midlands Limited has awarded contracts for its "EMR/JE/003 Train Soft Furnishing Framework" procurement process. The procurement involved the provision of soft furnishing materials and services for maintaining and improving the quality of their trains. The procurement method used was an open procedure, with Lot 1 focusing on seat cover material supply, Lot 2 on seat cover removal and replacement, Lot 3 on floor covering supply, and Lot 4 on floor covering removal and replacement. Contracts were signed on various dates, with an emphasis on meeting EMR's lease requirements and enhancing customer satisfaction.

The "EMR/JE/003 Train Soft Furnishing Framework" tender by Abellio East Midlands Limited presents business opportunities particularly for suppliers of materials and services related to soft furnishings in the rail industry. Businesses able to provide upholstery covers, floor coverings, and services for fitting and replacing these materials across a variety of train fleets would be well-suited to compete in this tender. The tender aims to improve EMR's Service Quality Regime (SQR) scoring and reduce financial penalties by providing high-quality soft furnishings to enhance customer experience and meet lease requirements.

## Notice

EMR lease a range of vehicles from ROSCOs in which a condition of the contract is that soft furnishing on trains are maintained and returned after the lease in a good condition. EMR is also monitored via a quality system (SQR) on the standard of our trains which includes the soft furnishing of trains, carpets, seats and vinyl. The current fleet consists of... 27 Class 222s 3 Class 180s 21 Class 360s 8 Class 156s 26 Class 158s 27 Class 170s

### Lot Information

LOT1 - Seat Cover Material Supply

Delivery Lot 1 - Seat Cover Material Supply The supply of upholstery covers for a range of Fleets. The supplier shall manufacture the upholstery covers specified and forecast ongoing provision of supplies until agreed date. Any minimum order requirements for OEM materials shall be provided for clarity. The supplier shall provide details for the periodic cleaning of the materials, if these differ from the current EMR cleaning manual requirements. The supplier shall provide a 12 month warranty which shall be transferable and advise EMR on the requirements to adhere to the warranty. The supplier shall provide a suitable pool stock of material to EMR for ongoing maintenance requirements for the duration of contract The supplier shall satisfy themselves of the specification to ensure a like for like replacement in both design and compliance. The supplier must be able to provide the following: Fire Retardancy - Materials and assemblies provided must comply with GMRT2130 Issue 5 which references EN45545 and BS EN 16989. Note: this standard is a more modern standard to when the original material was supplied. Any issues with supplying to this standard should be communicated to EMR as a TQ. Upholstery Product Specification - Refer to Appendix 01 Exploratory options to be reviewed/provided: Equivalent alternatives to the specified standard class upholstery product specification Anti-stain fabric protector for the standard class upholstery

Renewal: 4 + 2 + 2

LOT2 - Seat Cover Removal, Replacement and Seat Foam Fitment

Delivery Lot 2 - Seat Cover Removal, Replacement and Seat Foam Fitment The seat cover Removal, replacement and foam fitment across a range of Fleets. The supplier will fit material provided by EMR at agreed location at the point of call off. The supplier will be responsible for the removal and safe disposal of all existing seat covers and foams in accordance with current environmental standards. The supplier must be able to provide a clear explanation of the fitment and delivery approach, including but not limited to; unit access requirements/restrictions and any specific requirements associated with a safe method of work. The supplier must be fully flexible in their delivery approach, with the ability to deliver works outside of normal working hours (including nights and weekends). The supplier will be responsible for checking the quality of material prior to material fitment and will report any defects to EMR through agreed escalation process, which will be agreed at point of call off. The supplier will be responsible for adhering to EMR's PPE requirements if attending EMR sites. At a minimum, the supplier will be required to wear safety boots, orange high vis vest and will have completed EMR's site induction. All requirements will be agreed at point of call off. The supplier will be responsible for the ongoing maintenance of seat cover removal, replacement and fitment, abiding to a schedule agreed at point of call off.

Renewal: 4 + 2+ 2

LOT3 - Floor Covering Supply

Delivery Lot 3 - Floor Covering Supply The supply of floor coverings for a range of Fleets. The supplier shall manufacture the floor coverings specified and forecast ongoing provision of supplies until agreed date. Any minimum order requirements for OEM materials shall be provided for clarity. The supplier shall provide details for the periodic cleaning of the materials, if these differ from the current EMR cleaning manual requirements. The supplier shall provide a 12-month warranty which shall be transferable and advise EMR on the requirements to adhere to the warranty. The supplier shall provide a suitable pool stock of material to EMR for ongoing maintenance requirements for the duration of the contract. The supplier shall satisfy themselves of the specification to ensure a like for like replacement in both design and compliance. The supplier must be able to provide the following: Fire Retardancy - Materials and assemblies provided must comply with GMRT2130 Issue 5 which references EN45545 and BS EN 16989. Note: this standard is a more modern standard to when the original material was supplied. Any issues with supplying to this standard should be communicated to EMR as a TQ. Floor Covering Product Specification- Refer to Appendix 02 Exploratory options to be reviewed/provided: Equivalent alternatives to the specified floor covering product specifications Anti-stain fabric protector for the floor covering

Renewal: 4 + 2 + 2

LOT4 - Floor Covering Removal, Replacement and Fitment

Delivery Lot 4 - Floor Covering Removal, Replacement and Fitment The removal and replacement of floor coverings across a range of Fleets. The supplier will fit material provided by EMR at agreed location on the EMR network at the point of call off. The supplier will be responsible for the removal and safe disposal of all existing materials in accordance with current environmental standards. The supplier must be fully flexible in their delivery approach, with the ability to deliver works outside of normal working hours (including nights and weekends). The supplier must be able to provide a clear explanation of the fitment and delivery approach, including but not limited to; unit access requirements/restrictions and any specific requirements associated with a safe method of work. The supplier will be responsible for checking the quality of material prior to material fitment and will report any defects to EMR through agreed escalation process, which will be agreed at point of call off. The supplier will be responsible for adhering to EMR's PPE requirements if attending EMR sites. At a minimum, the supplier will be required to wear safety boots, orange high vis vest and will have completed EMR's site induction. All requirements will be agreed at point of call off. The supplier will be responsible for the ongoing maintenance of flooring removal, replacement and fitment, abiding to a schedule agreed at point of call off.

Renewal: 4 + 2 +2

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014542-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2023 |
| Submission deadline | 20 Mar 2023 |
| Future notice date | Not specified |
| Award date | 29 Apr 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ABELLIO EAST MIDLANDS LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC4A 3AG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Castle Baynard |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLF East Midlands (England) |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 50 - Repair and maintenance services

### Codes

- 34600000 - Railway and tramway locomotives and rolling stock and associated parts
- 34620000 - Rolling stock
- 34631300 - Rolling-stock seats
- 50220000 - Repair, maintenance and associated services related to railways and other equipment

## Release History

- 22 May 2023 at 15:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014542-2023
- 16 Mar 2023 at 21:30 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007770-2023
- 17 Feb 2023 at 14:53 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004915-2023

## Notice URLs

- http://redirect.transaxions.com/events/4tFE8
- https://www.abellio.com/our-businesses/east-midlands-railway

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a68a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03a68a.json.
