---
title: "Property services consultancy project - Stock Conditioning"
ocid: "ocds-h6vhtk-03a70c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a70c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a70c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a70c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "METROPOLITAN THAMES VALLEY HOUSING"
published: "2024-05-31"
---

# Property services consultancy project - Stock Conditioning

Buyer: METROPOLITAN THAMES VALLEY HOUSING  
Current stage: Award  
OCID: ocds-h6vhtk-03a70c

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## Summary

The Metropolitan Thames Valley Housing (MTVH) has initiated a tender for a property services consultancy project titled "Stock Conditioning." This procurement falls under the services category and has been described as aiming for a proactive relationship with the supplier. The tender is in the active status and is being conducted through a selective procurement method with details available on the Delta eSourcing portal. The main procurement stage is the Tender stage, with a contract value of 6,000,000 GBP. The project involves delivering various stock condition surveys and maintaining IT hardware and software.

This tender presents an opportunity for businesses that specialize in building consultancy services and housing services to engage with MTVH in a collaborative manner. The project, which requires a minimum of 3 years of referenced experience from suppliers, is located in various regions across England, including East Midlands, South East, and North West. Potential bidders should focus on meeting the quality and pricing criteria set out in the award criteria, making sure to align with MTVH's requirements for account management and service delivery. Overall, the tender offers a chance for businesses to contribute to the development and improvement of MTVH's property services through a rigorous and collaborative approach.

## Notice

MTVH desires to have a proactive relationship with the supplier, ensuring a timely, effective, and accurate service. Monitoring the performance of the supplier and assessing the health of the working relationship are key requirements, with a twofold purpose: *To ensure that the supplier is meeting the performance criteria, e.g., the service levels and quality, defined in the contract *To develop a collaborative approach when identifying service improvement opportunities that benefit our residents Account management is therefore valued very highly. Some requirements for MTVH of this include: *A dedicated account manager operating as a single point of contact for MTVH, who will allocate work out proactively across the various teams within their organisation *Team charts provided to MTVH, so we are aware of the different teams and their members across, e.g., Stock Condition, roof drone surveys etc. *A dedicated telephone line for Stock Condition surveys *Ensure the use of mobile devices i

### Lot Information

Lot 1

MTVH desires to have a proactive relationship with the supplier, ensuring a timely, effective, and accurate service. Monitoring the performance of the supplier and assessing the health of the working relationship are key requirements, with a twofold purpose: *To ensure that the supplier is meeting the performance criteria, e.g., the service levels and quality, defined in the contract *To develop a collaborative approach when identifying service improvement opportunities that benefit our residents Account management is therefore valued very highly. Some requirements for MTVH of this include: *A dedicated account manager operating as a single point of contact for MTVH, who will allocate work out proactively across the various teams within their organisation *Team charts provided to MTVH, so we are aware of the different teams and their members across, e.g., Stock Condition, roof drone surveys etc. *A dedicated telephone line for Stock Condition surveys *Ensure the use of mobile devices are used for any survey *A live central file/shared file/spreadsheet or PowerBi dashboard equivalent, so information can be accessed quickly, and residents' queries can be answered promptly *Effectively work with MTVH's existing asset management software Promaster and Keystone and new Northgate (NEC) *Clear and logical process agreed upon regarding 'no access' to properties *Fortnightly/monthly operational meetings with key personnel consistently attending and updating clients live project spreadsheet on a regular basis *Quarterly Supplier Relationship Management (SRM) meetings with wider organisational stakeholders The primary scope of services includes: 1.Completing an annual stock condition survey programme of 57,094 units - 1/5th every year (dwellings, flats, maisonettes and other), comprising of 3,791 blocks. 2.Providing and maintaining an up-to-date report detailing the methodology and quality control measures followed during the collation and validation of stock condition dates. 3.Providing on request a summary report detailing the findings of the stock condition survey commissions to demonstrate outcomes and validation. 4.Completing stock condition surveys of vacant blocks and dwellings on newly developed properties before occupation. 5.Maintaining IT hardware and software to the required specification to maintain the capability of completing stock condition survey programmes and the transfer of data to MTVH systems. 6.To install an IT interface with MTVH New Asset Management Database (Currently using Promaster/Keystone which will be integrated into Northgate NEC) to allow for real-time data transfer of information. This option will be explored with the winning bidder to improve data transfer, reduce administration, and achieve efficiencies. 7.Carrying out the roof drone surveys and producing reports and recommendations including images.

Renewal: Dependent on performance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016995-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 May 2024 |
| Submission deadline | 10 Apr 2023 |
| Future notice date | Not specified |
| Award date | 31 May 2024 |
| Contract period | Not specified |
| Recurrence | 8 years |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,000,000 |
| Lots value | £6,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | METROPOLITAN THAMES VALLEY HOUSING |
| Locality | LONDON |
| Post town | North London |
| Postcode | N14 6PW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI54 Enfield |
| Local authority | Enfield |
| Electoral ward | Southgate |
| Westminster constituency | Southgate and Wood Green |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 70 - Real estate services
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 70333000 - Housing services
- 71315200 - Building consultancy services
- 71315300 - Building surveying services

## Release History

- 31 May 2024 at 11:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016995-2024
- 20 Feb 2023 at 19:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005101-2023

## Notice URLs

- http://WWW.MTVH.CO.UK
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=856243661
- https://www.delta-esourcing.com/respond/8DXWJZ5FVX
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Building-consultancy-services./74392V3V72
- https://www.mtvh.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a70c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03a70c.json.