---
title: "CPU 5990 Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy"
ocid: "ocds-h6vhtk-03ab7a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ab7a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ab7a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ab7a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NOTTINGHAM CITY COUNCIL"
published: "2023-08-08"
---

# CPU 5990 Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy

Buyer: NOTTINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03ab7a

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03ab7a.json)

## Summary

The Nottingham City Council has completed a tender process for a Customer Relationship Management and Billing System. The procurement falls under the IT services category and is for providing services to Enviroenergy. The tender is now awarded to Sycous Limited. The deadline for bid submission was on 31st March 2023, and the contract was signed on 8th August 2023.

This procurement opportunity can benefit businesses in the IT services and consulting industry who have experience in providing customer management systems. Companies specialising in software development and client support are well-suited to compete. The Nottingham City Council, as the buying entity, welcomes tenders from qualified contractors. The tender process was open to both local and foreign bidders, with a focus on quality and price criteria for the award decision.

## Notice

Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy .

### Lot Information

Lot 1

Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023144-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Aug 2023 |
| Submission deadline | 31 Mar 2023 |
| Future notice date | Not specified |
| Award date | 7 Aug 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,200,000 |
| Lots value | £3,200,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM CITY COUNCIL |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG2 3NG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Castle |
| Westminster constituency | Nottingham East |
| Delivery location | TLF1 Derbyshire and Nottinghamshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYCOUS |

## CPV Codes

### Divisions

- 65 - Public utilities
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 65000000 - Public utilities
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Aug 2023 at 16:10 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023144-2023
- 23 Feb 2023 at 14:24 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005438-2023

## Notice URLs

- http://www.nottinghamcity.gov.uk
- https://procontract.due-north.com/Advert/Index?advertId=d75674f7-82b3-ed11-811f-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ab7a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ab7a.json.