---
title: "ID 3971947 DoJ - NICTS Business Solution - Themis"
ocid: "ocds-h6vhtk-03ac0b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ac0b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ac0b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ac0b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT OF JUSTICE, NORTHERN IRELAND COURTS AND TRIBUNALS SERVICE"
published: "2024-08-14"
---

# ID 3971947 DoJ - NICTS Business Solution - Themis

Buyer: DEPARTMENT OF JUSTICE, NORTHERN IRELAND COURTS AND TRIBUNALS SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-03ac0b

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## Summary

The Department of Justice, Northern Ireland Courts and Tribunals Service, located in Belfast, has awarded a contract for a business solution project titled "ID 3971947 DoJ - NICTS Business Solution - Themis." The procurement falls under the IT services category, specifically involving consulting, software development, internet, and support. The contract, valued at £85,000,000, was signed on 8th August 2024. The project aims to enhance organisational efficiency, reduce reliance on paper, and support a digital-first environment across the courts and tribunals system. Key procurement methods included competitive dialogue, with the procurement process adhering to the Public Contracts Regulations 2015 and incorporating a standstill period for review and challenge. 

This tender presents significant opportunities for businesses specialising in IT services, particularly those with expertise in business transformation, digital solutions, and compliance with GDPR and PCI standards. It is an ideal opportunity for suppliers that can provide integrated digital systems, enhance business processes through automation, and offer support services such as software maintenance, implementation, and consultancy. The substantial contract value and the potential for future extensions and complementary services make it a lucrative opportunity for large IT firms seeking to expand their portfolio within the public sector. The project is also well-suited for businesses capable of delivering user-centric designed services that align with new operating model designs and service user needs.

## Notice

The Authority wishes to procure a Supplier that can design and deliver: * Business transformation (Interim and Target Operating Models) to: o Improve and standardise ways of working across the Authority; o Maximise the use of available resources and enhance staff skills; o Increase organisational efficiency, substantially reduce the significant reliance on paper across the courts and tribunals system and to maximise return on investment by the Authority; o Support the Authority to deliver cultural changes required to embed new ways of working, secure the confidence and participation of key stakeholders and justice partners to operate within a digital-first environment; o Help deliver improved outcomes; and o Support the delivery of user-centric designed services. * A new digital solution (Themis) that must: o Safeguard the delivery of business-critical services and functions, interfacing or integrating as appropriate with Causeway and other essential digital systems, tools, and services; o Support improved business processes with increased automation and achieve a substantial reduction on the reliance of paper-based administrative processes, including the lodgement of applications and evidence (which can exceed thousands of pages depending on case type). o Provide GDPR (General Data Protection Regulation) / information management / security / PCI (Payment Card Industry) compliance whilst reducing the significant need for the storage of paper-based records by the Authority and judiciary. o Provide integrated modern payment, transaction and communication channels that reduce the reliance on paper and traditional channels; o Provide real time management information and automated workflow; and: o Support service delivery reflective of the new operating model design and service user needs.

### Lot Information

Lot 1

The Authority wishes to procure a Supplier that can design and deliver: * Business transformation (Interim and Target Operating Models) to: o Improve and standardise ways of working across the Authority; o Maximise the use of available resources and enhance staff skills; o Increase organisational efficiency, substantially reduce the significant reliance on paper across the courts and tribunals system and to maximise return on investment by the Authority; o Support the Authority to deliver cultural changes required to embed new ways of working, secure the confidence and participation of key stakeholders and justice partners to operate within a digital-first environment; o Help deliver improved outcomes; and o Support the delivery of user-centric designed services. * A new digital solution (Themis) that must: o Safeguard the delivery of business-critical services and functions, interfacing or integrating as appropriate with Causeway and other essential digital systems, tools, and services; o Support improved business processes with increased automation and achieve a substantial reduction on the reliance of paper-based administrative processes, including the lodgement of applications and evidence (which can exceed thousands of pages depending on case type). o Provide GDPR (General Data Protection Regulation) / information management / security / PCI (Payment Card Industry) compliance whilst reducing the significant need for the storage of paper-based records by the Authority and judiciary. o Provide integrated modern payment, transaction and communication channels that reduce the reliance on paper and traditional channels; o Provide real time management information and automated workflow; and: o Support service delivery reflective of the new operating model design and service user needs. Additional information: The figure provided at II.1.7 is a maximum estimated contract value that reflects the potential scale of the contract and takes into account optional extension periods and the uptake of potential optional services as detailed in the tender documents. This estimated figure has increased from that included in the Contract Notice as a result of dialogue sessions. Neither CPD nor the Contracting Authority can provide any guarantee as to the level of business under this contract. This contract is not being awarded in Lots as a single supplier is required.

Options: The contract will have an option to extend subject to the terms of the contract and the performance of the successful Economic Operator for 6 years followed by a further optional extension period of up to 3 years.

Renewal: The contract will have an option to extend (subject to the terms of the contract and the performance of the successful Economic Operator) for 6 years followed by a further optional extension period of up to 3 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025738-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2024 |
| Submission deadline | 3 Apr 2023 |
| Future notice date | Not specified |
| Award date | 7 Aug 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,000,000 |
| Lots value | £45,000,000 |
| Awards value | Not specified |
| Contracts value | £85,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF JUSTICE, NORTHERN IRELAND COURTS AND TRIBUNALS SERVICE |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT1 3LL |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INFORMATION WITHHELD FOR SECURITY REASONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48600000 - Database and operating software package
- 48810000 - Information systems
- 48820000 - Servers
- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services
- 72210000 - Programming services of packaged software products
- 72230000 - Custom software development services
- 72250000 - System and support services
- 72253000 - Helpdesk and support services
- 72260000 - Software-related services
- 72261000 - Software support services
- 72262000 - Software development services
- 72263000 - Software implementation services
- 72264000 - Software reproduction services
- 72265000 - Software configuration services
- 72266000 - Software consultancy services
- 72267000 - Software maintenance and repair services
- 72267100 - Maintenance of information technology software

## Release History

- 14 Aug 2024 at 08:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025738-2024
- 27 Feb 2023 at 10:00 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005648-2023

## Notice URLs

- https://etendersni.gov.uk/epps

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ac0b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ac0b.json.