---
title: "Continuing Healthcare (CHC) Services - Hertfordshire"
ocid: "ocds-h6vhtk-03aecb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03aecb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03aecb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03aecb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD"
published: "2023-12-06"
---

# Continuing Healthcare (CHC) Services - Hertfordshire

Buyer: NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-03aecb

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## Summary

The Hertfordshire and West Essex Integrated Care Board (ICB) has awarded a contract for Continuing Healthcare (CHC) Services to Bupa Care Homes (AKW) Ltd for the provision of in-patient care home services within Hertfordshire. The contract started on 1st April 2023 and will run until 31st March 2024, with the option to extend for a further year until 31st March 2025. The procurement was conducted using a limited procurement method without prior publication, aiming to maintain continuity of care while developing an integrated contracting strategy.

This awarded contract offers business growth opportunities for providers of health services, especially for companies specializing in in-patient care for adults requiring NHS Continuing Healthcare. Suppliers able to deliver services such as case management, nursing processes, and multidisciplinary working within a care home environment are well-suited to compete. The contract value for the initial period is \u00a31,920,000 per annum, with a potential maximum value of \u00a33,840,000 if the extension is utilized. Businesses interested in partnering with NHS Hertfordshire and West Essex ICB should focus on offering high-quality, comprehensive care services in line with the CHC contracting strategy.

## Notice

This notice is to inform the market that a contract has been awarded to its incumbent supplier, Bupa, to continue to deliver Continuing Healthcare (CHC) Services within Hertfordshire. On 7th March 2023, the Authority published a Voluntary Ex-Ante Transparency (VEAT) Notice to inform the market of its intention to award this contract (reference 2023/S 000-006628). This is a short-term contract which started on 1st April 2023 and will end on 31st March 2024 with the option to extend for a further year to 31st March 2025. It is the intention of NHS Hertfordshire and West Essex Integrated Care Board (HWE ICB) to implement an integrated contracting approach in conjunction with system partners. This short-term contract enables the strategy to be developed and adopted as part of the CHC contracting process, avoiding service disruption and maintaining continuity of care for our patients whilst this work is completed.

### Lot Information

Lot 1

This notice is to inform the market that a contract has been awarded to its incumbent supplier, Bupa, to continue to deliver Continuing Healthcare (CHC) Services within Hertfordshire. On 7th March 2023, the Authority published a Voluntary Ex-Ante Transparency (VEAT) Notice to inform the market of its intention to award this contract (reference 2023/S 000-006628). This is a short-term contract which started on 1st April 2023 and will end on 31st March 2024 with the option to extend for a further year to 31st March 2025. It is the intention of NHS Hertfordshire and West Essex Integrated Care Board (HWE ICB) to implement an integrated contracting approach in conjunction with system partners. This short-term contract enables the strategy to be developed and adopted as part of the CHC contracting process, avoiding service disruption and maintaining continuity of care for our patients whilst this work is completed. The continuing care in-patient care home service is available for adults aged 18 and over who are registered with a Hertfordshire GP and have been determined as eligible for NHS Continuing Healthcare and who have expressed a care home placement and whose needs can be best met within that environment. The service is accessible to anyone with a medical condition that can be safely and appropriately managed in a care home environment. Elements to be provided by the service are likely to include: a) Case management approach. b) The nursing process: formal review by named nurse and senior support staff. c) Promoting Health and wellbeing. d) Multidisciplinary working. e) Inter-agency working. f) Advocacy. g) Process of dealing with referrals and pre-admission arrangements. h) Admission arrangements. i) Physical environment (security and maintenance). j) Risk assessment and management. k) Safeguarding vulnerable adults procedure. l) Mental Capacity and Deprivation of Liberty Safeguards. m) Relatives' support. n) Infection control procedures. o) Acute Care Management. p) End of life care. q) Step up or step down arrangements1. r) Discharge arrangements. s) Aftercare - bereavement/follow ups. Bupa Care Homes operate a number of homes throughout the Hertfordshire area from which these services will be provided. The contract has been in place with Bupa since April 2013 with a cumulative contract value to end March 2023 of PS43,303,376. The maximum value of the new contract is PS1,920,000 per annum. Should the optional extension be used, the maximum contract value for the 2-year period is PS3,840,000. Additional information: Following publication of the VEAT, the contracting authority observed a 10-day standstill period in line with best practice before concluding the contract.

Options: Option to extend for a further year from 1st April 2024 to 31st March 2025.

### Procurement Information

This is a short-term contract award. It is the intention of NHS Hertfordshire and West Essex Integrated Care Board (HWE ICB) to implement an integrated contracting approach in conjunction with system partners. A new short-term contract will enable the strategy to be developed and adopted as part of the CHC contracting progress. The short-term contract award will avoid service disruption and maintain continuity of care for our patients whilst this work is completed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035944-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Feb 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,840,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Additional buyers | HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BUPA CARE HOMES (AKW |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 6 Dec 2023 at 14:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035944-2023
- 7 Mar 2023 at 15:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006628-2023

## Notice URLs

- https://hertsandwestessex.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03aecb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03aecb.json.