---
title: "The Provision of Emergency Department Well-Being & Home Safe Service"
ocid: "ocds-h6vhtk-03aece"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03aece"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03aece.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03aece.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-03-07"
---

# The Provision of Emergency Department Well-Being & Home Safe Service

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-03aece

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03aece)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03aece.json)

## Summary

The NHS Wales Shared Services Partnership, represented by Velindre University NHS Trust, conducted a tender process for Health Boards in Wales for the provision of the Emergency Department Well-Being & Home Safe Service. The procurement stage was an award, with British Red Cross being the awarded provider. The contract value is 2,621,948.00 GBP, signed on 23rd February 2021, with a duration of 810 days. The contract involves welfare services and is focused on the South East Wales region, specifically at University Hospital Wales and several other hospitals.

This tender presents an opportunity for businesses in the welfare services industry to partner with NHS Wales Health Boards. Businesses experienced in providing welfare services in hospital environments, especially with a focus on emergency care, would be well-suited to compete for this contract. The procurement method used was a single-provider award, and the contract involves collaborative efforts with the Welsh Government, National Collaborative Commissioning Unit, and various NHS Wales entities. The deadline for completion of the re-tender has been extended to 30th June 2023 due to unforeseen clarifications and modifications required, offering an extended period for interested businesses to engage in the tendering process.

### Lot Information

Lot 1 - South East Wales

Presentation at an Emergency Department often represents a person's initial experience within a hospital system and thus a unique opportunity to establish a positive first impression. These visits frequently occur during times of stress and uncertainty for a patient and their family, and the Emergency Department care environment is one that faces a myriad of challenges. In order to respond to these challenges, the Welsh Government, in collaboration with the National Collaborative Commissioning Unit and NHS Wales Health Boards and Trusts, are establishing an Emergency Department Well-being & Home Safe Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006638-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Mar 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Feb 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,621,948 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH RED CROSS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 7 Mar 2023 at 16:03 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/006638-2023

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://ted.europa.eu/udl?uri=TED:NOTICE:552010-2020:TEXT:EN:HTML
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03aece. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03aece.json.