---
title: "SAP Technical Support"
ocid: "ocds-h6vhtk-03b088"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b088"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b088.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b088.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "PEEL PORTS INVESTMENTS LIMITED"
published: "2023-03-08"
---

# SAP Technical Support

Buyer: PEEL PORTS INVESTMENTS LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-03b088

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b088)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03b088.json)

## Summary

The Peel Ports Investments Limited, a UK-based company, has initiated a tender process for SAP Technical Support services. The procurement event will include the full suite of tender documents to be published in April 2023. Businesses specialising in software support services should take note of the opportunity with a response deadline of 22nd March 2023.

This tender from Peel Ports presents a lucrative opportunity for companies providing SAP Managed Services and Application Support. The service requirements cover a wide array of technical areas within SAP environments, making it suitable for businesses with expertise in software support, infrastructure management, and related services. Interested companies should prepare to engage with Peel Ports for potential collaboration.

## Notice

Peel Ports owns and operates six of the UK's most important ports (Port of Liverpool, Heysham Port, Manchester Ship Canal, Medway (Chatham, Sheerness), Clydeport (Greenock, Hunterston, Ardrossan) and Great Yarmouth). It also operates a container terminal in Dublin. In support of it's operations, Peel Ports uses a range of SAP environments to manage it's enterprise, all of which require support. As such, Peel Ports are currently undertaking research into the capabilities of the market to provide SAP Managed Services and Application Support. Peel Ports would like to engage with companies who are able to provide support for all SAP modules.

### Lot Information

Lot 1

The service requirements consist of; * Managed services to maintain technical environment to ensure availability within BAU * Application support, ticketing and maintenance services * Infrastructure management services for Microsoft Azure hosting services * VAR delivered support * SAP Ariba (SNAP, Supplier Portal) * SuccessFactors (EC, Recruitment, ECP, Performance & Goals, Time & Attendance, LMS, Onboarding, Succession) * Concur (Travel & Expenses) * CX (CRM & Case Management - Segmentation to Lead / Lead to Quote / Quote to Contract) * SCP (Customer Payment Portal) * BW4/HANA (Data Warehouse) * S/4 Hana * Core Finance (GL Accounting, AR, AP, Asset Accounting, Cash Management, Financial Closing Cockpit, ACR, ICMR) * Project and Portfolio Management (PPM), Cost & Project Accounting (PS) Billing (SD) * Real Estate (REFX) * GRC (EAM, ARA) * Enterprise Asset Management (EAM) - Work Management / Reactive Maintenance / Planned Maintenance * Environmental Health & Safety (EHS) * Purchasing (OpenText VIM) * Inventory Management (IM) / Stock Replenishment (MM) / EWM * Business Plan & Consolidation (BPC) * Document Management * Management of SAP Licensing (Ariba, SaaS, SAP Cloud, Concur)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006737-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Mar 2023 |
| Submission deadline | Not specified |
| Future notice date | 9 Apr 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PEEL PORTS INVESTMENTS LIMITED |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L21 1LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD73 Sefton |
| Local authority | Sefton |
| Electoral ward | Church |
| Westminster constituency | Bootle |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services
- 72261000 - Software support services

## Release History

- 8 Mar 2023 at 12:24 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/006737-2023

## Notice URLs

- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/91299
- https://www.peelports.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b088. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03b088.json.