--- title: "NHDC 202302-01: The Provision of Waste and Recycling Collection and Street Cleansing Contract" ocid: "ocds-h6vhtk-03b1bf" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b1bf" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b1bf.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b1bf.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NORTH HERTFORDSHIRE DISTRICT COUNCIL" published: "2025-05-15" --- # NHDC 202302-01: The Provision of Waste and Recycling Collection and Street Cleansing Contract Buyer: NORTH HERTFORDSHIRE DISTRICT COUNCIL Current stage: Award OCID: ocds-h6vhtk-03b1bf [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b1bf) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03b1bf.json) ## Summary North Hertfordshire District Council is engaging in a comprehensive procurement process for the "NHDC 202302-01: The Provision of Waste and Recycling Collection and Street Cleansing Contract." This falls under the Sewage, refuse, cleaning, and environmental services category, servicing North and East Hertfordshire and potentially extending to nearby regions such as Essex or Cambridgeshire. The procurement stage has progressed to contract award, with Veolia as the chosen supplier. The contract, valued at £247 million and initiated on 31st October 2024, employs a competitive dialogue method, facilitating detailed discussions to achieve the most economically advantageous tender. The process initially started with a tender issue date of 10th March 2023 and had key submission terms ending by 20th April 2023. This contract presents substantial business growth opportunities, particularly for companies specialising in waste management and environmental services. With the focus on improving service standards, achieving cost efficiencies, and promoting sustainable practices, businesses capable of delivering efficient waste collection, recycling, and street cleansing services stand to benefit. The opportunity encourages the participation of companies interested in innovative, green solutions and those that can adhere to the government's Resources and Waste Strategy. Organisations with expertise in managing large-scale environmental service contracts and those committed to developing a carbon management plan will find this contract particularly rewarding. ## Notice North Hertfordshire District Council (the 'Council') is currently out to procurement for the provision of a waste and recycling collection and street cleaning contract. Further information in regards to this opportunity can be found in II.2.4) Description of the procurement field ). Organisations wishing to take part in this project are invited to "express interest" which will give access to the full procurement documents in the e-tendering system. Please see VI.3) Additional information for further information. Any questions relating to this procurement must be made via the correspondence area in the e-Tendering system, in accordance with the procurement documents and can be addressed to the main contact as shown in the details above. ### Lot Information Lot 1 The successful bidder (the "Contractor") will provide the following services in the delivery of the Contract:a) Waste Collection and Recycling Services:a. Household Residual Waste collection;b. Household Dry Recycling collection;c. Household Food Waste collection;d. Household Garden Waste collection (chargeable);e. Household Bulky Waste including WEEE collection;f. Other non-domestic Waste and Recycling collection;g. Commercial Waste and Dry Recycling collection; h. Clinical Wasteb) Cleansing Services:a. Mechanical and manual cleansing;b. Public car parks cleansing;c. Litter bin and specialised bins;d. Removal of fly-tipped materials and abandoned waste;e. Dead animals clearance;f. Special events cleansing; and g. Seasonal leaf fall collectionc) Other Services:a. Container Management;b. Customer Relationship Management;c. Service Requests and Complaints Management; andd. Communications.The Contractor may also be required to make the following Anticipated Changes to the services:a. Alternative collections for paper and cardboardb. Free Household Garden Waste collectionc. Depot moveThe Authority may require the Contractor to provide the Anticipated Changes under the Contract, but does not commit to doing so. The procurement documents provide further information about these elements of the services. In the delivery of the Contract, the Authority requires the achievement of the following key service priorities:o Maintain and/or improve service standards through efficient working. o Achieve service improvements, greater resilience, efficiencies, cost reductions or better performance through service alignment.o Deliver service changes aligned with the government's Resources and Waste Strategy which demonstrate a net environmental benefit.o Work in partnership with contractors to develop and evolve a carbon management plan identifying how operations can deliver year on year carbon savings and move towards services with net zero carbon emissions.o Improve efficiencies and enhance the offering for chargeable waste and recycling services and explore commercial opportunities. o Work in partnership with contractors to explore new opportunities to reduce costs and ensure the delivery of financially sustainable services.o Providing residents and customers with improved and enhanced online self-serve opportunities delivering any service changes with this in mind.o Work in partnership with contractors to improve and modernise working practices and make our services an attractive place to work.o Work with the Herts Waste Partnership and other partners to share knowledge, best practice, reduce waste and embed circular economy principles in service delivery.The Authority intend to make sites available for provision of the Services. Bidders are referred to the procurement documents.Following submissions of the completed SQs, the Authority will apply the selection stage criteria, as set out in the procurement documentation. The Authority intends to select three (3) (and no more than four (4)) economic operators to progress from the SQ stage to the invitation to participate in dialogue and invitation to submit detailed solutions stage. The Authority will then commence dialogue with the bidders who have passed the SQ Stage and at the conclusion of these dialogue meetings, bidders will be required to submit their detailed solutions. Following evaluation of detailed solutions the Authority will invite all the bidders to detailed dialogue sessions. Once the Authority identifies the solution/solutions capable of meeting its needs, dialogue will be concluded and bidders invited to submit a final tender before a preferred bidder is selected that represents the Most Economically Advantageous Tender. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/021724-2025 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive dialogue | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 15 May 2025 | | Submission deadline | 20 Apr 2023 | | Future notice date | Not specified | | Award date | 31 Oct 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £230,000,000 | | Lots value | £230,000,000 | | Awards value | Not specified | | Contracts value | £247,000,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH HERTFORDSHIRE DISTRICT COUNCIL | | Locality | LETCHWORTH GARDEN CITY | | Post town | Stevenage | | Postcode | SG6 3JF | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | North Hertfordshire | | Electoral ward | Letchworth South West | | Westminster constituency | North East Hertfordshire | | Delivery location | TLH23 Hertfordshire CC | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | VEOLIA | ## CPV Codes ### Divisions - 90 - Sewage, refuse, cleaning and environmental services ### Codes - 90000000 - Sewage, refuse, cleaning and environmental services ## Release History - 15 May 2025 at 12:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021724-2025 - 10 Mar 2023 at 11:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007034-2023 ## Notice URLs - http://www.cedr.com - http://www.north-herts.gov.uk - https://in-tendhost.co.uk/supplyhertfordshire - https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home - https://www.cedr.com/ - https://www.judiciary.uk/courts-and-tribunals/high-court/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b1bf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03b1bf.json.