---
title: "'Hospice at Home' End of Life Services Provision in Hertfordshire and West Essex"
ocid: "ocds-h6vhtk-03b2f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b2f2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b2f2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b2f2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD"
published: "2023-09-08"
---

# 'Hospice at Home' End of Life Services Provision in Hertfordshire and West Essex

Buyer: NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-03b2f2

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## Summary

The Hertfordshire and West Essex Integrated Care Board has awarded a contract for 'Hospice at Home' End of Life Services to Isabel Hospice. This contract provides holistic palliative and end of life care services within the Hertfordshire area. The procurement process was conducted through a limited procurement method without prior publication of a call for competition. The contract, valued at £4,176,798.00, includes the provision of services for a 12-month period with the option to extend for a further 12 months from April 1, 2024. The organisation has chosen to cancel the tender at the award stage due to strategic considerations to align with commissioning and procurement strategies.

This tender for providing 'Hospice at Home' End of Life Services presents an opportunity for businesses in the health services industry, particularly those offering palliative care services. Suppliers with experience in delivering integrated care models and end of life services would be well-suited to compete for this contract. The contract involves providing crisis and planned response, specialist assessments, symptom control, emotional support, and practical hands-on care. The contract allows for flexible care pathways and includes options for service extension to ensure effective and efficient use of available resources in delivering quality end of life care services.

## Notice

This contract award notice follows the publication of a Voluntary Ex-Ante Transparency Notice (VEAT) published on 15th March 2023 which was intended to provide notice of the Contracting Authority's intention to award a contract for 'Hospice at Home' End of Life services to its incumbent provider, Isabel Hospice, to continue to provide services within the Hertfordshire area. The reference number for the VEAT is 2023/S 000-007492. This notice is intended to provide confirmation of conclusion of the contract award for the services set out within the published VEAT Notice.

### Lot Information

Lot 1

This contract award notice follows the publication of a Voluntary Ex-Ante Transparency Notice (VEAT) published on 15th March 2023 which was intended to provide notice of the Contracting Authority's intention to award a contract for 'Hospice at Home' End of Life services to its incumbent provider, Isabel Hospice, to continue to provide services within the Hertfordshire area. The reference number for the VEAT is 2023/S 000-007492. This notice is intended to provide confirmation of conclusion of the contract award for the services set out within the published VEAT Notice. E&N Hertfordshire Palliative and End of Life Care services are delivered through an integrated model that works across primary and secondary care. Service users are expected to move between different elements of the service as their needs change. The service will provide holistic palliative and end of life care which will include crisis and planned response, specialist holistic assessment, symptom control, emotional support and practical "hands on" nursing and social care which includes respite for carer's based upon priorities. The Hospice at Home service is one element working in partnership with colleagues and other organisations to ensure that wherever possible the services on offer meet the needs of service users effectively and flexibly and represent effective and efficient use of available resources. All service users will be cared for on an integrated End of Life Care pathway which includes Advance Care Planning, Preferred Priorities of Care. The new contract proposed is for a period of 12 months with the option to extend for a further 12 months from 1st April 2023 to 31st March 2024 with the option to extend from 1st April 2024 to 31st March 2025. The contract has been in place since 2013, total cumulative value of this service since it began is PS10,866,928.00 (not including the value of this contract). The value of this contract for 1-year is PS2,088,399, increasing to PS4,176,798 if extended for a further 12 months. The figure reflected in this notice is the total contract value including the extension option. This value has increased slightly from the value published within the VEAT which was PS2,006,190 for 1-year, increasing to PS4,012,380 including the option. However, this is not of material difference and the scope of services continues to be as described.

Options: Option to extend for a further 12 month period

### Procurement Information

The Hertfordshire and West Essex Integrated Care Board (HWE ICB) became a legal entity on 1st July 2022, replacing the previous Hertfordshire and West Essex Clinical Commissioning Groups. The organisation is in its early stages and is forming its commissioning and procurement strategies. It is the intention of the HWE ICB to undertake a full commissioning review of its hospice services across the area. To procure services at this stage would risk destabilisation and misalignment to the wider strategy. This short-term extension will allow the HWE ICB time to ensure that a robust strategic review is undertaken which will inform the longer-term decision on how these services will be delivered in future for the benefit of our patients.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026663-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Feb 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £8,189,178 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Additional buyers | HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ISABEL HOSPICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 8 Sep 2023 at 13:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026663-2023
- 15 Mar 2023 at 10:13 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007492-2023

## Notice URLs

- https://hertsandwestessex.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b2f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03b2f2.json.