--- title: "Provision of a Friends and Family solution and CQC National Patient Survey Programme" ocid: "ocds-h6vhtk-03b318" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b318" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b318.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b318.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORTHERN CARE ALLIANCE NHS FOUNDATION TRUST" published: "2023-03-15" --- # Provision of a Friends and Family solution and CQC National Patient Survey Programme Buyer: NORTHERN CARE ALLIANCE NHS FOUNDATION TRUST Current stage: Tender OCID: ocds-h6vhtk-03b318 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b318) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03b318.json) ## Summary The Northern Care Alliance NHS Foundation Trust has initiated a tender for the provision of a Friends and Family solution and CQC National Patient Survey Programme. This opportunity falls under the services category in the survey design services industry. The tender aims to appoint a supplier for Lot 1, a Local Experience Feedback System embedding Friends and Family Test, and Lot 2, the Provision of the CQC National Patient Survey Programme. The contract period for each lot is 1080 days, and the submission deadline is on 17th April 2023. This tender by the Northern Care Alliance NHS Foundation Trust provides opportunities for businesses in the survey design services industry to secure long-term contracts in the healthcare sector. Companies with expertise in service feedback systems and patient survey programmes are well-suited to compete. Interested businesses can download the tender documentation from the ProContract portal and submit their final bids electronically by the specified deadline. By participating in this tender, businesses can enhance their service offerings and establish valuable partnerships with a reputable healthcare organisation. ## Notice The purpose of this tender exercise is to approach the market to appoint a supplier(s) for the provision Lot 1, a Local Experience Feedback System embedding Friends and Family Test and Lot 2, the Provision of the CQC National Patient Survey Programme that will represent value for money and identify and implement service efficiencies across the NCA ### Lot Information A Local Experience Feedback System embedding Friends and Family Test The purpose of this tender exercise is to approach the market to appoint a supplier for the provision a Local Experience Feedback System embedding Friends and Family Test that will represent value for money and identify and implement service efficiencies across the NCA. Additional information: Please note that all expressions of interest must be submitted via the Proactis ProContract portal, paper and e-mailed expressions will not be accepted. If you are not already a registered supplier on ProContract, please follow this link to register for free: https://procontract.due-north.com/register Once you have successfully expressed your interest via the portal, you will be sent an email directing you to the ProContract site from which you will be able to access and download the tender documentation and any other relevant information. All documents pertaining to this opportunity will be available for download via the ProContract portal from the outset. Please ensure you are able to download all files immediately after accessing the ProContract portal. Tenderers should also note that final submissions must be made via ProContract, no other submission route is permitted. Lot 2 The purpose of this tender exercise is to approach the market to appoint a supplier for the provision of the CQC National Patient Survey Programme that will represent value for money and identify and implement service efficiencies across the NCA. Additional information: Please note that all expressions of interest must be submitted via the Proactis ProContract portal, paper and e-mailed expressions will not be accepted. If you are not already a registered supplier on ProContract, please follow this link to register for free: https://procontract.due-north.com/register Once you have successfully expressed your interest via the portal, you will be sent an email directing you to the ProContract site from which you will be able to access and download the tender documentation and any other relevant information. All documents pertaining to this opportunity will be available for download via the ProContract portal from the outset. Please ensure you are able to download all files immediately after accessing the ProContract portal. Tenderers should also note that final submissions must be made via ProContract, no other submission route is permitted. Failure to follow this path will result in the tender submission being disregarded. The uploading process when submitting a Tender via ProContract may take some time. Tenderers should therefore start this process in sufficient time to allow for the complete uploading of their tender submission by the Tender Return Time and Date. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/007556-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Mar 2023 | | Submission deadline | 17 Apr 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHERN CARE ALLIANCE NHS FOUNDATION TRUST | | Locality | SALFORD | | Post town | Manchester | | Postcode | M6 8HD | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Weaste & Seedley | | Westminster constituency | Salford | | Delivery location | TLD3 Greater Manchester | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79311100 - Survey design services - 79312000 - Market-testing services ## Release History - 15 Mar 2023 at 15:10 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007556-2023 ## Notice URLs - https://procontract.due-north.com/register - https://www.northerncarealliance.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b318. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03b318.json.