---
title: "Provision of a Financial Well-Being and Debt Advice Service"
ocid: "ocds-h6vhtk-03b389"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b389"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b389.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b389.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NEWCASTLE-UNDER-LYME BOROUGH COUNCIL"
published: "2023-06-22"
---

# Provision of a Financial Well-Being and Debt Advice Service

Buyer: NEWCASTLE-UNDER-LYME BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03b389

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03b389.json)

## Summary

The Borough Council of Newcastle-under-Lyme has completed a procurement process for the provision of a Financial Well-Being and Debt Advice Service. The tender title is "Provision of a Financial Well-Being and Debt Advice Service" within the services category. The procurement method used was an open procedure. The contract has been awarded to Staffordshire North and Stoke-on-Trent Citizens Advice Bureaux. The contract value is £192,500, and the contract was signed on 22nd June 2023.

This tender presents an opportunity for businesses experienced in providing financial and debt advice services to residents in Newcastle-under-Lyme Borough. The Council is looking for a provider that can offer creative, proactive, and flexible services while supporting partnership working. Businesses interested in this tender need to focus on quality service delivery while also considering pricing competitiveness. The contract duration is 540 days with a possibility for renewal for an additional year.

## Notice

The Borough Council of Newcastle-under-Lyme is seeking an experienced provider to deliver a Financial Well-Being and Debt Advice in Newcastle-under-Lyme Borough to its residents. The Council's vision for the delivery of this service is: "A service providing a creative and innovative service delivery offer" "A service that is pro-active in reducing the financial problems of our residents" "A service provision that is flexible and willing to adapt and change over time as necessary" "A service that supports and develops partnership working in delivering the service"

### Lot Information

Lot 1

The Borough Council of Newcastle-under-Lyme is seeking an experienced provider(s) to deliver a Financial Well-Being and Debt Advice in Newcastle-under-Lyme Borough to its residents. The Council and other local public sector organisations have funded debt/welfare/consumer advice for a number of years to ensure that the citizens of Newcastle have access to personal support and advice. The Council now wishes as part of this tender, to explore delivery of a service for all residents within the borough responding to such equalities. The Council would welcome a service delivered by a single provider or a collaborative approach from interested providers.

Renewal: Option to extend for a one year period

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017746-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jun 2023 |
| Submission deadline | 28 Apr 2023 |
| Future notice date | Not specified |
| Award date | 21 Jun 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £262,500 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £192,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE-UNDER-LYME BOROUGH COUNCIL |
| Locality | NEWCASTLE-UNDER-LYME |
| Post town | Stoke-on-Trent |
| Postcode | ST5 1BL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Newcastle-under-Lyme |
| Electoral ward | Town |
| Westminster constituency | Newcastle-under-Lyme |
| Delivery location | TLG23 Stoke-on-Trent |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STAFFORDSHIRE NORTH AND STOKE-ON-TRENT CITIZENS ADVICE BUREAUX |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 22 Jun 2023 at 08:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017746-2023
- 16 Mar 2023 at 15:03 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007717-2023

## Notice URLs

- http://nulbc.mytenders.org/
- http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA0592
- http://www.newcastle-staffs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b389. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03b389.json.