---
title: "NHS SBS LINEN AND LAUNDRY SERVICES FRAMEWORK"
ocid: "ocds-h6vhtk-03b449"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b449"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b449.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b449.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES LIMITED"
published: "2025-03-12"
---

# NHS SBS LINEN AND LAUNDRY SERVICES FRAMEWORK

Buyer: NHS SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-03b449

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## Summary

NHS Shared Business Services Limited (NHS SBS) has successfully completed the procurement process for the Linen and Laundry Services Framework, which commenced on 21st October 2024 and will end on 20th October 2028. The framework agreement, conducted via an open procedure, pertains to the service category of Laundry-Management Services under CPV code 98311100. It encompasses several specialised lots, including Linen Wash and Return, Linen Hire, Linen Purchase, Managed Service, and Cleanroom Laundry. The geographical scope covers the entire UK, with regional subdivisions such as London and the South East. The entire framework is valued at GBP 150 million, and the procurement method employed was open, ensuring transparency and competitive participation.

This framework presents substantial opportunities for businesses involved in linen and laundry services, particularly those providing sustainable and flexible solutions. The framework allows for the provision of compliant linen management services tailored to the needs of NHS and other approved organisations, fostering long-term collaborations and steady business growth. Suitable businesses include those specialising in laundry management, facilities management services, hospital linen, washing and dry-cleaning services. SMEs stand a strong chance to compete, with several having already been awarded contracts under the framework, which underscores the inclusivity and potential for business expansion within the public sector.

## Notice

NHS Shared Business Services Limited (NHS SBS) act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ NHS Shared Business Services Limited has put in place a Framework Agreement for the provision of Linen and Laundry Services to be used by NHS SBS Approved Organisations. It includes the following specialised Lots: Lot 1 - Linen Wash and Return Lot 2 - Linen Hire Lot 3 - Linen Purchase Lot 4 - Managed Service Lot 5 - Cleanroom Laundry

### Lot Information

Linen Wash and Return

This Lot involves the provision of a compliant linen wash and return service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. A Framework Agreement will be awarded to a maximum of 12 Bidders for Lot 1 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Linen Hire

This Lot involve the provision of a compliant linen hire service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. This Lot involves the provision of a compliant linen wash and return service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. A Framework Agreement will be awarded to a maximum of 12 Bidders for Lot 2 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Linen Purchase

This Lot involves the provision of a compliant linen purchase service to the NHS and other Approved Organisations. Suppliers are required to provide a flexible and sustainable service solution. This Lot involves the provision of a compliant linen wash and return service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. A Framework Agreement will be awarded to a maximum of 12 Bidders for Lot 3 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Managed Service

This Lot involves the provision of a compliant fully managed service to the NHS and other Approved Organisations. Suppliers are required to provide a flexible and sustainable service solution. This Lot involves the provision of a compliant linen wash and return service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. A Framework Agreement will be awarded to a maximum of 12 Bidders for Lot 4 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Cleanroom Laundry

This Lot involves the provision of cleanroom laundry including the processing (wash and finish) and transportation (collection and return) of cleanroom garments, theatre packs, and drapes. This Lot involves the provision of a compliant linen wash and return service to the NHS and other Approved Organisations. Suppliers are required to provide a sustainable and flexible service solution. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. A Framework Agreement will be awarded to a maximum of 12 Bidders for Lot 5 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008983-2025 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Mar 2025 |
| Submission deadline | 8 Mar 2024 |
| Future notice date | 14 Sep 2023 |
| Award date | 5 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £150,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES LIMITED |
| Locality | HEMEL HEMPSTEAD |
| Post town | Hemel Hempstead |
| Postcode | HP2 7AH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Adeyfield East |
| Westminster constituency | Hemel Hempstead |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 9 |
| Supplier names | BLACKPOOL LAUNDRY; ELIS; EXPRESS LINEN SERVICE; JAMES WALKER TEXTILES; NOTTINGHAM UNIVERSITY HOSPITALS NHS TRUST; SALISBURY TRADING LIMITED (T/A SALISBURY LINEN SERVICES; SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST; SYNERGY HEALTH MANAGED SERVICES LTD (TRADING AS SYNERGYLMS; TWIN CLOTHING |

## CPV Codes

### Divisions

- 19 - Leather and textile fabrics, plastic and rubber materials
- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 19231000 - Linen
- 39518000 - Hospital linen
- 79993100 - Facilities management services
- 98310000 - Washing and dry-cleaning services
- 98311100 - Laundry-management services

## Release History

- 12 Mar 2025 at 13:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008983-2025
- 25 Jan 2024 at 10:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002539-2024
- 20 Mar 2023 at 13:46 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/008003-2023

## Notice URLs

- http://www.blackpoollaundry.com
- http://www.elis.com
- http://www.expresslinen.co.uk
- http://www.jwalker.co.uk
- http://www.salisburylinenservices.co.uk
- http://www.sth.nhs.uk
- http://www.synergylms.co.uk
- http://www.twinclothing.co.uk
- https://discovery.ariba.com/rfx/18616553
- https://www.nuh.nhs.uk
- https://www.sbs.nhs.uk/
- https://www.sbs.nhs.uk/nhs-sbs-about-us
- https://www.sbs.nhs.uk/proc-construction-estates-frameworks
- https://www.sbs.nhs.uk/services/framework-agreements-categories/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b449. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03b449.json.