---
title: "Student Wellbeing Case Management System"
ocid: "ocds-h6vhtk-03b733"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b733"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b733.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b733.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "UNIVERSITY OF EXETER"
published: "2023-05-03"
---

# Student Wellbeing Case Management System

Buyer: UNIVERSITY OF EXETER  
Current stage: Tender  
OCID: ocds-h6vhtk-03b733

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03b733.json)

## Summary

The University of Exeter is seeking a partner to provide an IT system supporting its Wellbeing Service for students. The procurement process, titled "Student Wellbeing Case Management System", falls under the medical software package category. The contract is for an initial three-year fixed term, with two optional one-year extensions. The buying organisation is University of Exeter, located in Exeter, United Kingdom. The tender is currently in the award stage, with deadlines for submissions and awards set on June 5, 2023. The procurement method is an Open Procedure.

This tender opportunity presents a chance for businesses experienced in providing medical and educational software packages to collaborate with the University of Exeter. Suppliers with proven expertise in similar settings and user groups should consider participating. The University's focus on student well-being highlights a specific niche that well-suited businesses can address. The contract terms include electronic ordering, electronic invoicing, and electronic payment, aligned with modern business practices for efficient service delivery and financial operations.

## Notice

The University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners. We are seeking a partner who has proven delivery experience in a similar setting and or with similar user groups. The selected solution will need to; facilitate the triaging of incoming requests, store case notes, efficiently and securely sharing information, highlighting risks, and providing alerts - all in the aim of ensuring that our students receive access to and support from our Wellbeing Services in a timely manner. The resultant contract will be for an initial three year fixed term, with two further optional extension periods of twelve months. Where the selected supplier will be required to; implement, host, support / maintain, and manage the lifecycle of the proposed solution to deliver on the university's stated requirements in full.

### Lot Information

Lot 1

The University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners. The selected solution will need to facilitate; the triaging of incoming requests, store case notes, the efficient sharing of information with stakeholders, highlighting risks, and providing alerts, ensuring our students receive timely support from our Wellbeing Services. Additional information: Attached as document

Renewal: Optional extension periods as specified. Renewal envisaged on conclusion of maximum contract duration.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012689-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 May 2023 |
| Submission deadline | 5 Jun 2023 |
| Future notice date | 2 May 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | 5 years |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | £150,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EXETER |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX4 4QH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Duryard and St James |
| Westminster constituency | Exeter |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package
- 48180000 - Medical software package
- 48190000 - Educational software package

## Release History

- 3 May 2023 at 14:24 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012689-2023
- 18 Apr 2023 at 13:09 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011099-2023
- 29 Mar 2023 at 18:54 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/009224-2023

## Notice URLs

- http://www.exeter.ac.uk
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67895&B=EXETER
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/53042
- https://uk.eu-supply.com/ctm/Supplier/PublicPurchase/66835/0/0?returnUrl=ctm/Supplier/publictenders&b=UK

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b733. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03b733.json.