---
title: "2023 - Aberdeen City - Whole Family Support Services"
ocid: "ocds-h6vhtk-03b7e2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b7e2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b7e2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b7e2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ABERDEEN CITY COUNCIL"
published: "2024-09-02"
---

# 2023 - Aberdeen City - Whole Family Support Services

Buyer: ABERDEEN CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03b7e2

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## Summary

Aberdeen City Council has awarded contracts for its Whole Family Support Services, specifically to improve integrated support provisions to children, young people (0-18 years), and families within the Aberdeen City boundary. This procurement focuses on three key services: Fit Like Family Wellbeing, Targeted Family Support, and Priority Families. The procurement stage is at the 'award' phase, with contracts signed in April and August 2024, respectively. The procurement process followed an open procedure under the CELEX scheme 32014L0024, and the contracts span an initial term of two years with the possibility of three-year annual extensions, making the maximum potential duration five years. The deadline for tender submissions was amended to 20th November 2023, and the total estimated contract value is GBP 7,500,000. The service categories fall under Health and Social Work Services (CPV: 85000000), with a special focus on early intervention and support for families facing various challenges.

This tender offers significant opportunities for businesses in the health and social work sector, particularly those specialising in family support, children's services, and early intervention programs. Companies experienced in dealing with trauma, legal conflict, disability support, and educational interventions will find themselves well-suited to compete for these contracts. With a healthy budget and a high quality-to-price evaluation ratio of 80:20, businesses that can demonstrate a robust, innovative approach to social care will be strong contenders. Additionally, the tender outlines community benefits and fair work practices, making it an attractive engagement for organisations committed to long-term societal impact and sustainable operation. High-performing organisations like Children 1st, Includem, and Action for Children have already secured significant portions of the contract, showcasing the Council’s commitment to quality service delivery.

## Notice

Aberdeen City Council is seeking to commission whole family support services. The aim is to provide a more integrated approach of support provisions to children, young people (0-18 years) and families whose home address is within the Aberdeen City boundary and times when a child is living outside on a temporary basis. To strengthen and coordinate early intervention services to children, young people, and families with the following needs: -Families exposed to trauma -Children in conflict with the law -Children on the edge of care -Children with disabilities As part of the stakeholder engagement, those with lived experience were asked to complete a short questionnaire (supported by their services). The themes which were identified as important to those with lived experience included: -Support Services in community -Emotional support for parents and children -Affordable activities for Children -Financial and practical support -Support with children who are not attending school -Early mental health support -Support with sensory needs and children with neurodiversity/ learning disability The contract term is for two years with a three-year optional extension (2+1+1+1).

### Lot Information

Fit Like Family Wellbeing

Aberdeen City Council require a Service Provider to provide a service for: 1.Fit Like Family Wellbeing Team 2.New Scots Early Involvement Support The Service Provider will work with the Fit Like Partnership to deliver on the core aims and principles in a coordinated integrated system of support. Meeting families where they are at and offer support with a family first, strength-based approach. The Service Provider will provide targeted help for families, children and young people which reduce the need for social work by supporting their identified needs, including but not limited to: -Parenting routines and boundaries, financial concerns, lack of access to employability skills, unsatisfactory living conditions and low-level mental health issues impacting on confidence and self-esteem. -Providing whole family support to families with children who have unmet additional support needs which are social in nature and require support to avoid escalation into Social Work with Disabilities team. Working in collaboration with local improvement groups to improve pathways and support for children and their families with ASN & Disabilities. Examples of the level of need include (but are not limited to): -a young person/child and family with a diagnosis/awaiting diagnosis; -where there is more than one child/young person in the household with a disability; -where parents need help in managing routines. These services are not aimed at children and young people who could be described as "struggling at school". -Supporting children and young people to re-engage with education/life when their mental health/life circumstances get in the way -Support to young people who are impacted directly or indirectly by alcohol and substance use -Children & Young people Mental health issues (anxiety & Low mood) & emotional regulation support -Family Stress, behavioural support needs, child parent violence, self-injury -Access to social activities, peer interaction -Sibling needs - whole family support -Separated Families, working across households and considering the needs of blended families and their children's needs. -Families advocating their child's needs and navigate the systems to ensure that they can access the right support. -Practical help, and transport support. -Financial advice supporting families access wider care services -Linking in with community supports to facilitate soft touch connection for parents Additional information: Maximum total funding for 5 years including optional extensions (2+1+1+1) is GBP3079613

Targeted Family Support

Aberdeen City Council require targeted help for families, children and young people services are those which reduce the need for social work Intervention with children, young people and their families by supporting those: -at the margin of statutory social work involvement -at risk of becoming looked after by the local authority and/or subject to compulsory measures from the Children's Panel -who need continued support following a period of social work involvement -Children/young people in Conflict with the Law Based on current service provision and an expectation that more efficient ways of working will generate more capacity, Service Providers will be expected to work with a minimum of 93 services users at any one time. Additional information: Annual contract value GBP400500. Initial two year term, plus 3x1 year optional extensions, i.e., 2+1+1+1. Maximum estimated contract value of GBP2002500 for full 5 years.

Priority Families

Aberdeen City Council is seeking to procure a Priority Families Service. The key aim is to: Improve whole family outcomes through the delivery of family intervention support to families affected by complex and multiple issues which impact on their life outcomes. Families will be resident in Aberdeen City Council tenancies and be affected by a range of adverse issues and life experiences which impact on their ability to achieve successful life outcomes. The service will provide a significant opportunity for referred families to take time to reflect, assess and commit to proactively build on their strengths to make the necessary changes to improve their lives. Referral criteria will typically include anti-social and/or risk-taking behaviour including exploitation, offending, poor mental health/long- term low mood significantly impacting on self-motivation, family functioning and ability to carry out tasks, family breakdown, child/adult conflict, low school attendance and exclusions, communication issues, social isolation, trauma and poor parenting experience. There are 3 key features to the model to which the successful Service Provider will adhere: 1.Intensive and consistent support by a dedicated Practitioner, appropriate to the level of assessed need. 2.Small caseloads to ensure Practitioners have the necessary capacity and time to dedicate to families and avoid drift. 3.A persistent, assertive and practical, hands-on approach to sustaining engagement, support and continued progress. Additional information: Maximum budget for 5 years including optional extensions (2+1+1+1) is GBP1948114.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027851-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2024 |
| Submission deadline | 17 Nov 2023 |
| Future notice date | 29 Sep 2023 |
| Award date | 29 Apr 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,036,312 |
| Lots value | £7,036,312 |
| Awards value | Not specified |
| Contracts value | £5,299,227 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ABERDEEN CITY COUNCIL |
| Locality | ABERDEEN |
| Post town | Aberdeen |
| Postcode | AB16 5GB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM5 North Eastern Scotland |
| ITL 3 | TLM50 Aberdeen City and Aberdeenshire |
| Local authority | Aberdeen City |
| Electoral ward | Midstocket/Rosemount |
| Westminster constituency | Aberdeen North |
| Delivery location | TLM5 North Eastern Scotland, TLM50 Aberdeen City and Aberdeenshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | ACTION FOR CHILDREN; CHILDREN 1ST; INCLUDEM |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Sep 2024 at 07:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027851-2024
- 9 Oct 2023 at 08:24 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029646-2023
- 9 Oct 2023 at 07:49 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029642-2023
- 31 Mar 2023 at 14:59 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/009525-2023

## Notice URLs

- http://www.aberdeencity.gov.uk
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- http://www.scotcourts.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000746207
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00231

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b7e2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03b7e2.json.