--- title: "Quality and Assurance of Language Services" ocid: "ocds-h6vhtk-03b80c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b80c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b80c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b80c.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "MINISTRY OF JUSTICE" published: "2023-04-03" --- # Quality and Assurance of Language Services Buyer: MINISTRY OF JUSTICE Current stage: Planning OCID: ocds-h6vhtk-03b80c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b80c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03b80c.json) ## Summary The Ministry of Justice (MoJ) is planning a procurement exercise for the delivery of Language Services, focusing on Quality and Assurance of all language services. The scope includes providing independent assurance of interpreting quality across various services through assessments and investigating quality-related complaints. This opportunity aims to assure language services from suppliers, support professional development, and address complaints. The tender is at the planning stage, with a future notice date set for 1st November 2023. The MoJ is located in London, United Kingdom, and the main procurement category is services in the system quality assurance assessment and review services industry. This tender by the Ministry of Justice can create business opportunities for companies offering language services, quality assurance, and related consulting services. Businesses specialising in system quality assurance planning, auditing, and performance review services may find this tender particularly suited to their expertise. Interested parties can engage with the MoJ through their Sourcing Portal to express interest and explore market opportunities. This procurement process presents a chance for companies to collaborate with a central authority and provide essential language services in the public sector, contributing to their business growth and diversification. ## Notice The Ministry of Justice (MoJ) intends to run a procurement exercise for the delivery of Language Services. The scope of services includes Quality and Assurance of all language services on behalf of the MoJ. This would include providing independent assurance to the MoJ of the quality of interpreting across all services (face to face, telephone, video and Visual & Tactile communication) through conducting assessments of Language Professionals and investigating quality related complaints. Assurance of the language services provided by the Language Service Suppliers including all complaints, On-boarding of Language Professionals, and supporting professional development of Language Professionals. ### Lot Information Lot 1 The MoJ is developing its commercial strategy for the provision of language services and is interested in understanding the market's capacity and capability to bid for, and provide, these services. The purpose of this notice is to enable suppliers to express interest and register with us to receive further information on an upcoming event likely to be held on the 12th of April. We'd like to take this opportunity to discuss and understand the different possible approaches to meet our requirements for an independent and transparent Quality and Assurance contract. We would also like to explore how we could use a risk-based approach to effectively assure our services and understand what is available in the market and minimum standards. It would also be helpful to understand any potential opportunities and any challenges you foresee to the approach we are considering. Interested parties are required to complete the following actions: 1) Register an account through the MoJ Sourcing Portal at https://ministryofjusticecommercial.bravosolution.co.uk 2) Navigate to the left side menu and click on 'PQQs Open to All Suppliers' > find and click on 'PQQ_323 - Language Services (Market Engagement Only)' - for the avoidance of doubt this is not an actual PQQ just a space on our sourcing system to coordinate market engagement activities. There are no mandatory actions to take. 3) You can express an interest by clicking 'Express interest'. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/009591-2023 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Apr 2023 | | Submission deadline | Not specified | | Future notice date | 1 Nov 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MINISTRY OF JUSTICE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1H 9AJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 72224200 - System quality assurance planning services - 72225000 - System quality assurance assessment and review services - 79212000 - Auditing services - 79313000 - Performance review services ## Release History - 3 Apr 2023 at 08:45 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/009591-2023 ## Notice URLs - https://ministryofjusticecommercial.bravosolution.co.uk - https://www.gov.uk/government/organisations/ministry-of-justice ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b80c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03b80c.json.