---
title: "Business Support Services Framework Agreement"
ocid: "ocds-h6vhtk-03b820"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b820"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b820.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03b820.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE HIGHLAND COUNCIL"
published: "2023-09-06"
---

# Business Support Services Framework Agreement

Buyer: THE HIGHLAND COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03b820

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## Summary

The Highland Council Business Gateway Service has awarded a Business Support Services Framework Agreement with a total value of approximately £300,000 across multiple Lots. The agreement aims to provide a comprehensive range of business support services to local Micro and Small to Medium Enterprises (SMEs). The tender process has been completed, and the Council has selected suppliers for various Lots, such as General Start-Up, Specialist business support, Marketing, Procurement, Energy efficiencies/Net Zero, and Digital services/Information solutions.

This procurement opportunity offers businesses the chance to provide tailored services to support businesses in areas like start-up workshops, HR and employee development, finance and business planning, marketing, procurement, energy efficiencies, and digital services. Small to medium-sized enterprises with expertise in business development consultancy services and a focus on quality and competitive pricing would be well-suited to compete in this tender for the Business Support Services Framework Agreement.

## Notice

The Highland Council Business Gateway Service have created a multi supplier Framework Agreement for delivery of a comprehensive range of business support services to local Micro and Small to Medium Enterprises (SMEs).

### Lot Information

LOT4 Specialist business support: Legal/Property/ Intellectual Property

This Lot shall include company structure advice, property/premises legislation and copyright law. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT1 General Start-Up

This Lot shall include entry level start-up workshops and Webinars and shall focus on business structure, cashflow, funding, business planning, advice on tax, marketing, and HR. Format of delivery: Webinars & Workshops (on-site)

Renewal: Extension Possible for 12 months

LOT2 Specialist business support: HR/employee development/wellbeing/environmental

This Lot shall include support with employment legislation advice, continual personal development, mental health programmes, physical activity, and workplace health promotion. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension for up to 12 months

LOT3 Specialist business support: Finance/Business Planning

This Lot shall include support with business plans and profit and loss accounts. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT5 Specialist business support: Marketing

This Lot shall include support with branding, product labelling, graphic design, advertising/messaging. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT6 Specialist business support: Procurement

This Lot shall include support and advice for tendering contracts including the use of Public Contracts Scotland and supply chain development. This is one to one support and also one to many through workshops/webinars. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT7 Specialist business support: Energy efficiencies/ Net Zero

This lot shall include advice and support to help a business make progress towards net zero emissions. This support and advice could cover heating, ventilation, and air conditioning. Renewable heat technologies, heating and ventilation, LED lighting, solar panels. Waste Minimisation, Recovery and Reprocessing

Renewal: Extension of up to 12 months

LOT8 Digital services/Information solutions and technology

This Lot shall include support with social media and digital solutions. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up 12 Months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026390-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Sep 2023 |
| Submission deadline | 4 May 2023 |
| Future notice date | Not specified |
| Award date | 30 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE HIGHLAND COUNCIL |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV3 5NX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness West |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 13 |
| Supplier names | ARENA HR; ARETE ZERO CARBON; BEYOND PROCUREMENT; CATON ADVISERS; CJM PROJECT FINANCIAL MANAGEMENT; ERIS BUSINESS SERVICES; INSPIRE IT SERVICES; J&G3; JENI IANNETTA; MODUS (SCOTLAND; THIRD SECTOR DEVELOPMENT; TUMINDS; WATSON FINANCIAL MANAGEMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services
- 79411100 - Business development consultancy services
- 79900000 - Miscellaneous business and business-related services
- 79996000 - Business organisation services
- 80000000 - Education and training services

## Release History

- 6 Sep 2023 at 15:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026390-2023
- 3 May 2023 at 15:19 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012703-2023
- 12 Apr 2023 at 08:54 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010436-2023
- 12 Apr 2023 at 08:52 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010432-2023
- 3 Apr 2023 at 10:46 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009626-2023

## Notice URLs

- http://www.highland.gov.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000727949
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00045
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03b820. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03b820.json.