--- title: "Welfare Advice Service" ocid: "ocds-h6vhtk-03bca2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bca2" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bca2.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bca2.json" source: "Find A Tender Service" current_stage: "Award" buyer: "BATH AND NORTH EAST SOMERSET COUNCIL" published: "2023-04-05" --- # Welfare Advice Service Buyer: BATH AND NORTH EAST SOMERSET COUNCIL Current stage: Award OCID: ocds-h6vhtk-03bca2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bca2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03bca2.json) ## Summary The Bath and North East Somerset Council has awarded a contract for the provision of Welfare Advice Services in Bath and North East Somerset. The contract falls under the Health and Social Work Services category and has a value of £1,500,000. The buying organisation is the Bath and North East Somerset Council, with the main procurement stage being the Award. The contract was awarded to Bath and District Citizens Advice Bureau. This opportunity is ideal for businesses in the health and social work services sector looking to provide welfare advice to residents. The contract involves delivering financial support, welfare advice, specialist support, and wellbeing support services. Businesses with expertise in financial assistance, welfare benefits, social care, mental health support, and community inclusion are well-suited to compete for this contract and contribute to improving the lives of residents in Bath and North East Somerset. ## Notice Welfare advice services for residents of Bath and North East Somerset. ### Lot Information Lot 1 The Welfare Advice Service will cover four main areas of work. 1. Financial Support As a Unitary Authority the council has responsibility for Local Welfare Provision (LWP) for its residents and this contract will form part of that offer, alongside a LWP service which provides an additional PS190K per year in financial support to residents. The LWP service is run by the council's Welfare Support Team and the PS190K budget is controlled by that team. Residents may apply direct for financial support, or through third party support organisations such as Developing Health and Independence/Reach, to access this funding. The provider will provide a key role in mediating with applications to this fund, as well as other funding streams available locally and nationally. 2. Welfare Advice Residents of Bath and North East Somerset require an advice and information service which is highly accurate, responsive and covers the following areas: - Energy costs - Debt - Welfare benefits and tax credits - Immigration - Relationship advice - Social Care Financial Assessments - Discrimination advice 3. Specialist Support Some of our residents require more support than others, particularly where they have complicated problems or lack the skills and abilities to effectively manage their affairs. The provider will need to provide a comprehensive case management service to help with complex cases. This will include the following: - Welfare benefit, tax credit and Child Maintenance appeals and representation - Liaising and mediating with the council where there are disputes - Providing access to legal advice - Applying for Disability benefits - Support for completion of Social Care Financial Assessments - Basic legal advice on rent and tenancy matters. 4. Wellbeing Support This service is intended to support the statutory services for provision of advice on Housing and Care and Support, and to provide access to welfare funding for residents. The thread linking these elements together is supporting the wellbeing of council residents. This will support the council's key objective of Improving People's Lives, and the Focus On Prevention. The provider will undertake action to provide wellbeing advice to residents who have low level mental health problems, with the aim that these cases will not escalate to the extent that they require intervention from specialist council or NHS services. This support will cover the following areas. - Mental health - Access to services for disabled people - Advice on healthy eating - Access to affordable healthy food - Access to community inclusion - Access to education - Access to employment ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/009889-2023 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Apr 2023 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 5 Apr 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | £1,500,000 | | Awards value | Not specified | | Contracts value | £1,500,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | BATH AND NORTH EAST SOMERSET COUNCIL | | Locality | BATH | | Post town | Bath | | Postcode | BA1 5AW | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK5 West of England | | ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire | | Local authority | Bath and North East Somerset | | Electoral ward | Kingsmead | | Westminster constituency | Bath | | Delivery location | TLK12 Bath and North East Somerset, North Somerset and South Gloucestershire | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | BATH AND DISTRICT CITIZENS ADVICE BUREAU | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 5 Apr 2023 at 08:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009889-2023 ## Notice URLs - http://www.bathnes.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bca2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03bca2.json.