--- title: "Expression of interest (EOI): Information, Advice and Guidance (IAG) Provision" ocid: "ocds-h6vhtk-03bcba" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bcba" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bcba.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bcba.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "CAPITALESOURCING" published: "2023-04-05" --- # Expression of interest (EOI): Information, Advice and Guidance (IAG) Provision Buyer: CAPITALESOURCING Current stage: Planning OCID: ocds-h6vhtk-03bcba [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bcba) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03bcba.json) ## Summary The Royal Borough of Kensington and Chelsea (RBK&C) Council is planning a tender process for the provision of an Information, Advice and Guidance (IAG) Service. The service will be borough-wide and tailored to diverse residents, focusing on early intervention and crisis prevention. The Council seeks experienced IAG providers to act as strategic partners, driving change and embedding new approaches. The service aims to maximise residents' independence and reduce reliance on intensive care and other statutory services. The tender, identified as "Expression of interest (EOI): Information, Advice and Guidance (IAG) Provision," falls under the services category and has a future notice date of 1st June 2023. This procurement opportunity by RBK&C Council for an IAG Service presents a chance for qualified providers to engage in delivering personalised and holistic support to residents. Businesses experienced in guidance services and advocacy, with a commitment to diversity and community-specific solutions, are well-suited to compete. The tender, to be facilitated through a future e-tendering portal, requires providers to offer high-quality, accurate, and timely IAG services accessible for a minimum of five days a week. Interested parties are encouraged to explore this opportunity that aligns with the Council's priorities of proactive intervention and resident well-being. ## Notice The Royal Borough of Kensington and Chelsea (RBK&C) Council invites suitably experienced and qualified IAG providers to provide: - A borough wide year-round Information, Advice and Guidance (IAG) Service which is suitable tailored towards the diverse of different residents. The Service should be personalized and holistic, coordinated and systems based, triaged and integrated with a single point of access. - IAG should be high quality, accurate and timely and essential for early intervention and prevention of escalation around issues which lead to eviction, unemployment and hospitalization. - IAG should be targeted towards crisis prevention and seeking to reduce the systemic barriers people can face when accessing advice services. The service provider will act as a strategic partner to the Council to help drive forward change and embed new approaches to support the delivery of strategic priorities. The service provider will use a whole systems approach for the provision of independent and unbiased advocacy advice will be specialist and culturally specific to meet the needs of a diverse community. The service provide will help to maximise resident's independence to prevent an over reliance and dependency on more intensive care and support, as well as dependence on other statutory services. The service will need to be accessible for a minimum of five days each week, excluding weeks containing public holidays. The Council is ideally seeking to engage with a provider with relevant qualification and experience to discuss what this service may look like. To register your expression of interest kindly visit our e-tendering portal; www.capitalesourcing.com (search for the following reference: prj_RBKC_21916 download, complete and submit the provided EOI form: Please note the Council reserves the right to amend any details related to this contract at any time. If you have any questions, please submit these through the e-tendering portal. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/009924-2023 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Apr 2023 | | Submission deadline | Not specified | | Future notice date | 31 May 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAPITALESOURCING | | Locality | LONDON | | Post town | West London | | Postcode | W8 7NX | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham | | Local authority | Kensington and Chelsea | | Electoral ward | Campden | | Westminster constituency | Kensington and Bayswater | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85312310 - Guidance services ## Release History - 5 Apr 2023 at 10:36 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/009924-2023 ## Notice URLs - http://www.rbkc.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bcba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03bcba.json.