---
title: "Energy Safeguarding and CO Safety Partnership"
ocid: "ocds-h6vhtk-03bcd8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bcd8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bcd8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bcd8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN GAS NETWORKS LIMITED"
published: "2023-04-05"
---

# Energy Safeguarding and CO Safety Partnership

Buyer: NORTHERN GAS NETWORKS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-03bcd8

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## Summary

The procurement process for the "Energy Safeguarding and CO Safety Partnership" project was conducted by NORTHERN GAS NETWORKS LIMITED. This tender falls under the services category, focusing on energy and related services. The project aims to support vulnerable households with a single point of contact for independent and bespoke support, delivered in partnership with Citizens Advice and co-funded by UK Gas Distribution Networks. The procurement method used was a limited award procedure without prior publication of a call for competition. The contract was signed on April 5, 2023, with a total value of £2,505,388 GBP.

This tender presents opportunities for businesses specializing in energy services, welfare support, and customer advocacy to contribute to supporting vulnerable households. Companies experienced in providing CO safety training, energy tariff support, benefit entitlement checks, and onward referral support would be well-suited to compete. The contract with Citizens Advice National aims to directly support 17,500 vulnerable individuals, improving their financial independence, health, and overall well-being by providing crucial advice and support services.

## Notice

Delivered in partnership with Citizens Advice, and co-funded by 3 of the four UK Gas Distribution Networks, this project aims to support vulnerable households with a single point of contact for independent and bespoke support to keep a safe and warm home for less.

### Lot Information

Lot 1

Delivered in partnership with Citizens Advice, and co-funded by 3 of the four UK Gas Distribution Networks, this project aims to support vulnerable households with a single point of contact for independent and bespoke support to keep a safe and warm home for less. Working through Citizens Advice's network of local Energy Advice Partnership Hubs, with the potential to access the full Citizens Advice network where required, the partnership will deliver: * Dedicated frontline worker CO safety training provided for Citizens Advice energy advisors across 79 Local Citizens Advice hubs across England and Wales to educate them on the sources, signs and symptoms of CO poisoning (including the risks around low-level poisoning), what actions to take if CO poisoning is suspected, and what they can do to prevent CO. Enabling them to identify CO signs/risks and provide CO awareness sessions for the customers they support. * CO awareness sessions provided to customers including key CO messaging; annual appliance testing, CO alarm maintenance, identifying signs/symptoms, and actions if CO exposure/presence is suspected. * An extension of the existing Citizens Advice Energy Advice Programme (EAP) enabling more customers to be supported with energy advice - behavioural, providing information on how to save energy by personal action * Energy Tariff support / advocacy - supporting people with energy bills, debt, switching, fuel bill renegotiation - support to be an active energy consumer * Benefit entitlement checks to ensure customers are receiving the appropriate benefits and grants based on their individual circumstances, including but not limited to Warm Home Discount. * PSR registrations to the energy PSR (ensuring where possible the 'tick' to share information beyond the DNO / Supplier) * Locking Cooker Valve referrals into regional GDN where a need is identified to add a safety device to the gas cooker * Onward referral support to address other barriers to living in a safe and warm home, this could include but is not limited to; emergency funds, housing support, food vouchers etc.

### Procurement Information

Collaborative VCMA project with Wales and West Utilities, SGN and NGN intend to put a contract in place with Citizens Advice as nationally only this one supplier offers this service. The three UK Gas Distribution Networks cannot risk this delivery of services and requires contract assurance, no other companies are able to provide/undertake the scope of requirements as this requirement has been developed specifically to meet all GDN's needs - This project is working with Citizens Advice Central and 79 local Citizens Advice Hubs across England and Wales in all four GDN footprints, the project aims to support vulnerable households with a single point of contact for independent and bespoke support to keep a safe and warm home for less. Through this partnership the Citizens Advice local Energy Advice Programme teams will work to directly support 17,500 vulnerable people with access to practical advice on the dangers of CO and how to mitigate these, as well as energy advice that improves their financial independence, their health and wellbeing, and increases their confidence to manage their household utility costs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009982-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Apr 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Apr 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,505,388 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN GAS NETWORKS LIMITED |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS15 8TU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Garforth & Swillington |
| Westminster constituency | Leeds East |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITIZENS ADVICE NATIONAL |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71314000 - Energy and related services

## Release History

- 5 Apr 2023 at 13:36 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009982-2023

## Notice URLs

- http://www.northerngasnetworks.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bcd8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03bcd8.json.