---
title: "IWM/2223/Exh/3100: Development and Provision of Audio Multimedia Guides"
ocid: "ocds-h6vhtk-03bd0c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bd0c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bd0c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bd0c.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "IMPERIAL WAR MUSEUM"
published: "2023-04-05"
---

# IWM/2223/Exh/3100: Development and Provision of Audio Multimedia Guides

Buyer: IMPERIAL WAR MUSEUM  
Current stage: Tender  
OCID: ocds-h6vhtk-03bd0c

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03bd0c.json)

## Summary

The Imperial War Museums are seeking a contractor to develop and deliver audio guide content for two of their London sites. The contract includes the provision of 625 handsets at Churchill War Rooms and 550 at HMS Belfast, with a tender period ending on 2nd June 2023. The contract value is £370,000 in GBP, and the contract will be active from 1st August 2023 to 31st July 2028, with potential extensions.

This tender from the Imperial War Museums offers opportunities for businesses in the museum-exhibition services, museum services, and preservation services category. Companies specialising in multimedia guides are well-suited to compete in this tender. The procurement method is an open procedure, with a bid validity period until 31st July 2024. The award period starts on 5th June 2023, with submission methods including electronic and written submissions.

## Notice

Imperial War Museums ("IWM") requires a contractor to develop and deliver audio guide content and associated hardware in order to provide audio-guided tours for visitors at two of their London sites. These audio guides should be developed and tested ready to be launched on 1 June 2024. The contract will include the installation and ongoing maintenance of the new audio guide system for a period of five years with an option of two further one-year extensions. The full invitation to tender will be published on contracts finder on 31st March 2023.

### Lot Information

Lot 1

This exercise is to procure a supplier of multimedia guides to be used across two branches. It is the intention of IWM to offer a refreshed and modernised audio or multimedia guide to all visitors to Churchill War Rooms and HMS Belfast, free with general admission. The requirements of the production include but are not limited to: Provision of 625 handsets at Churchill War Rooms ("CWR") and 550 at HMS Belfast ("HMSB").

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010055-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Apr 2023 |
| Submission deadline | 2 Jun 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jul 2023 - 31 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £370,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IMPERIAL WAR MUSEUM |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 6HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | St George's |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 92 - Recreational, cultural and sporting services

### Codes

- 92500000 - Library, archives, museums and other cultural services
- 92520000 - Museum services and preservation services of historical sites and buildings
- 92521000 - Museum services
- 92521100 - Museum-exhibition services

## Release History

- 5 Apr 2023 at 18:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010055-2023

## Notice URLs

- http://www.iwm.org.uk
- https://www.delta-esourcing.com/
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=774007256

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bd0c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03bd0c.json.