---
title: "Community Support Service"
ocid: "ocds-h6vhtk-03bd1d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bd1d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bd1d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bd1d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH AYRSHIRE COUNCIL"
published: "2024-06-04"
---

# Community Support Service

Buyer: NORTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03bd1d

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03bd1d.json)

## Summary

The North Ayrshire Council is inviting tenders for a Community Support Service within the Community Health Services industry category. This procurement process is currently in the award stage, with the title "Community Support Service". The service will be available in Three Towns, Garnock Valley, and North Coast Area. The framework will be operational for a 2-year period from 5th January 2024 to 5th January 2026, offering support services to adults aged 16 and over with specific needs across various client groups.

This tender for the Community Support Service offers business growth opportunities for companies providing adult community support services in areas such as learning disabilities, physical disabilities, and mental health care. Businesses with expertise in delivering 24/7 support services within a community setting are well-suited to compete. The procurement method is open, with an emphasis on the most economically advantageous tenders based on a quality price ratio of 90% quality and 10% price.

## Notice

North Ayrshire Council ("NAC") invites tenders for the provision of a community support service. NAC currently have a flexible framework in place for this requirement which allows NAC to re-open the framework to new providers therefore, the framework is being re-opened, as detailed in the original Contract Notice. There is no limit to the number of providers who may be awarded a place on the framework however, providers should note that there may not be a sufficient volume of business to support a large number of new providers and there is no guarantee of business even if awarded a place on the framework. The estimated spend under the framework over the remaining 2 years is 28,039,950.00 GBP however, this figure includes services already commissioned during the initial 4 year period that will continue over the next 2 years and therefore, this figure is not representative of new business opportunities available over the remaining 2 year period. The resultant framework will be for a period of 2 years commencing 5th January 2024 until 5th January 2026. The framework delivers Adult Community Support Services across Learning Disability, Physical Disability and Mental Health client groups. The scope of the framework encompasses services currently referred to as Community Support, 24 Hour Support, Housing Support and Supported Living Services. It does not include care at home provision. Services are delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

### Lot Information

Three Towns, Garnock Valley and North Coast Area - Learning Disability Client Group

The framework will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Three Towns, Garnock Valley and North Coast Area - Physical Disability Client Group

The framework will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Irvine and Kilwinning Area - Mental Health Client Group

The framework will deliver an Adult Community Support Service to adults age 16 and over with a mental health issue. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Irvine and Kilwinning Area - Learning Disability Client Group

The framework will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Irvine and Kilwinning Area - Physical Disability Client Group

The framework will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Three Towns, Garnock Valley and North Coast Area - Mental Health Client Group

The framework will deliver an Adult Community Support Service to adults age 16 and over with a mental health need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017282-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jun 2024 |
| Submission deadline | 26 Jun 2023 |
| Future notice date | 2 Jul 2023 |
| Award date | 4 Jun 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,039,950 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Unsuccessful |
| Lots status | Active |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH AYRSHIRE COUNCIL |
| Locality | IRVINE |
| Post town | Kilmarnock |
| Postcode | KA12 8EE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | North Ayrshire |
| Electoral ward | Irvine South |
| Westminster constituency | Central Ayrshire |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85147000 - Company health services
- 85323000 - Community health services

## Release History

- 4 Jun 2024 at 12:28 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017282-2024
- 24 May 2023 at 13:26 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/014812-2023
- 6 Apr 2023 at 08:48 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/010078-2023

## Notice URLs

- http://www.gov.scot/Topics/Government/Procurement
- http://www.north-ayrshire.gov.uk
- http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000732668
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.scotcourts.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bd1d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03bd1d.json.