---
title: "Telephony Modernisation"
ocid: "ocds-h6vhtk-03bd8a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bd8a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bd8a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bd8a.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "EAST RIDING OF YORKSHIRE COUNCIL"
published: "2023-04-06"
---

# Telephony Modernisation

Buyer: EAST RIDING OF YORKSHIRE COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-03bd8a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bd8a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03bd8a.json)

## Summary

The East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement with a Partner for the "Telephony Modernisation" project. The procurement falls under the services category with a main classification of Postal and telecommunications services. The tender, with a deadline of 9th June 2023, aims to procure a new modern, flexible, scalable, and integrated telephony and contact centre solution.

This tender presents an opportunity for businesses specialising in office machinery, telecommunications equipment and supplies, software packages, IT services, and consulting. The procurement process is currently in the planning stage under an open procedure. Interested parties can find more information and submit their bids electronically or in written form. Businesses looking to offer innovative technological solutions would be well-suited to compete for this contract, which has the potential for long-term partnerships through the framework agreement.

## Notice

East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement with a Partner ("the Supplier") with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.

### Lot Information

Lot 1

East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement with a Partner ("the Supplier") with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.

Options: Call-off contracts under the terms of the framework may be extended as per the information provided within the tender documentation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010262-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Apr 2023 |
| Submission deadline | 9 Jun 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST RIDING OF YORKSHIRE COUNCIL |
| Locality | BEVERLEY |
| Post town | Hull |
| Postcode | HU17 9BA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | St Mary's |
| Westminster constituency | Beverley and Holderness |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30100000 - Office machinery, equipment and supplies except computers, printers and furniture
- 32500000 - Telecommunications equipment and supplies
- 48000000 - Software package and information systems
- 64000000 - Postal and telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Apr 2023 at 17:24 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010262-2023

## Notice URLs

- https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67046&B=UK
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103298
- https://www.eastriding.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bd8a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03bd8a.json.