---
title: "Managed Security Services Partner - Caredig Ltd"
ocid: "ocds-h6vhtk-03bdb4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bdb4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bdb4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bdb4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CAREDIG LTD"
published: "2023-08-08"
---

# Managed Security Services Partner - Caredig Ltd

Buyer: CAREDIG LTD  
Current stage: Award  
OCID: ocds-h6vhtk-03bdb4

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## Summary

The procurement process for the Managed Security Services Partner contract with Caredig Ltd has reached the award stage. The contract, valued at £177,258, was signed on 24th July 2023. Caredig Ltd, based in Swansea, United Kingdom, is the buying organisation. The procurement falls under the Information technology services category. The award was made to PureCyber Limited. The tender was conducted through an open procedure, with a focus on quality criteria accounting for 70% of the award decision, and price criteria 30%. The deadline for submissions and the award date have passed.

This contract for Managed Security Services presents opportunities for Small and Medium Enterprises (SMEs) in the Information technology services industry. Businesses offering Security & Event Management, Microsoft 365 Security & Event Management, Device vulnerability assessments, and other related services would be well-suited to compete. As the contract involves critical security services for a large organization like Caredig Ltd, potential suppliers should demonstrate high-quality service provision capabilities and competitive pricing to meet the buyer's requirements effectively.

## Notice

Caredig Ltd procured a new Managed Services Partner in June 2021 and transitioned to the new service provision in April 2022 for the outsourced management and support of its IT infrastructure, while continuing to manage core applications in house. At the time of this procurement, Caredig was still in contract for the provision of Managed Security Services and so was not in scope at this time, however the contract for this, is due for renewal on the 20th of November 2023.

### Lot Information

Lot 1

As a minimum, this contract for the provision of a Manager Security Service should cover the following areas: Security & Event Management Microsoft 365 Security & Event Management 325 Users Device vulnerability assessments and alerting DarkWeb Monitoring - Credential Compliance Scanning Security Operations Centre (SOC) Behavioral analysis and alerting / response on events - including Cyber Security Training platform and Phishing testing platform Critical file / bulk file change and alerting / response on events Continued delivery of Cyber Essentials Accreditation and Certification Support Continued Cyber Essentials Plus pre assessment, and remediation compliance advice Delivery of Cyber Essentials Plus Accreditation and Certification support (if Caredig choose to pursue Plus accreditation) Annual Penetration testing In addition, it is expected that the successful supplier will work closely with our Managed Service Provider in all aspects relating to security

Renewal: Option for 3+1+1 contract (initial term 3 years)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022999-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Aug 2023 |
| Submission deadline | 12 May 2023 |
| Future notice date | Not specified |
| Award date | 23 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | £150,000 |
| Awards value | Not specified |
| Contracts value | £177,258 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAREDIG LTD |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA1 5PN |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Uplands |
| Westminster constituency | Swansea West |
| Delivery location | TLL18 Swansea |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PURECYBER |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32412000 - Communications network
- 32413100 - Network routers
- 32422000 - Network components
- 32425000 - Network operating system
- 32427000 - Network system
- 32430000 - Wide area network
- 32571000 - Communications infrastructure
- 72222000 - Information systems or technology strategic review and planning services
- 72222300 - Information technology services
- 72253000 - Helpdesk and support services
- 72253200 - Systems support services
- 72267100 - Maintenance of information technology software
- 72514000 - Computer facilities management services
- 72611000 - Technical computer support services
- 72910000 - Computer back-up services

## Release History

- 8 Aug 2023 at 07:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022999-2023
- 9 May 2023 at 08:07 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/013062-2023
- 11 Apr 2023 at 10:21 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010322-2023

## Notice URLs

- http://www.caredig.co.uk
- https://www.sell2wales.gov.wales
- https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=111445
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0532
- https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bdb4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03bdb4.json.