--- title: "NW2560 - Governance, Risk and Compliance Software Specification" ocid: "ocds-h6vhtk-03bdd3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bdd3" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bdd3.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bdd3.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORTHUMBRIAN WATER GROUP LIMITED" published: "2023-04-11" --- # NW2560 - Governance, Risk and Compliance Software Specification Buyer: NORTHUMBRIAN WATER GROUP LIMITED Current stage: Tender OCID: ocds-h6vhtk-03bdd3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bdd3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03bdd3.json) ## Summary The Northumbrian Water Group Limited, a water and sewerage services provider in the UK, has initiated a tender process for procuring a Governance, Risk and Compliance (GRC) software solution. The tender is for a 2+2+1-year contract worth £495,000 GBP. The key deadline for this procurement is the submission of expressions of interest by 25th April 2023, followed by a Pre-Qualification Questionnaire (PPQ) deadline on 5th May 2022. The procurement method is a selective process with negotiations, and the planned implementation timeframe is between September 2023 and January 2024, aiming for a go-live date in February 2024. This opportunity for business growth offers software companies specialising in governance, risk, and compliance tools a chance to provide a comprehensive solution to support Northumbrian Water Group's operational needs. Businesses with expertise in workflow automation, Maximo integration, Active Directory integration, O365 integration, dashboard and reporting functionalities, and remote device applications are well-suited to compete for this contract. With a focus on user experience, automation, and data capture efficiency, the successful vendor will contribute towards NWL's vision of becoming the most digital water company in the world. ## Notice Northumbrian Water Limited (NWL) provide water and sewerage services to just under 4.4 million people operating principally in the North-East of England, Essex, and Suffolk. It is NWL's vision 'to be the most digital water company in the world'. Northumbrian Water Group (NWG) is a large and diverse organisation which employs a varied set of processes to achieve its business outcomes. To ensure that it meet its regulatory requirements (OFWAT, Defra, DWI and EA requirements), statutory requirements (Health and Safety requirements; Environmental safety requirements), shareholder requirements and customer requirements it attempts to identify risks, incidents and associated mitigations to reduce the probability of interruption of its core business processes, therefore it is our mission to find a Governance, Risk and Compliance (GRC) solution that supports this. NWL wish to procure a 2+2+1-year contract for a Governance, Risk and Compliance tool including its implementation. The tool will be used across all areas of the business and will support NWL employees who are either based at one of our numerous sites, work from home or who are field based in completing their daily tasks in line with regulatory, statutory, shareholder and customer requirements. Our current GRC tool is used by over 3000 users to capture GRC data. The current solution allows NWL employees to collect information using forms (including images and map information) which can be created on a 'self-serve' basis. This information is manually reviewed by the admin team and assigned to the appropriate workflow in the system backend. Reports are then created and exported to create PowerBI dashboards and reports. The key features that we are looking for in this solution are, to support us with providing an easy, timely and high-quality employee user experience and help us to continue with our journey to drive automation and self-service in capturing governance, risk, and compliance data - key desirable features of the required solution are listed below: * Workflow automation * Maximo integration * Active Directory integration * O365 integration (specifically PowerBI) * Dashboard functionality * Reporting functionality * Scheduling of tasks * Fully functional remote device application * Non-NWL user access (i.e., contractor resource) NWL have an objective to procure a GRC solution by September 2023 with implementation to take place between September 2023 and January 2024 in anticipation for a planned go live date of February 2024. Within our requirements there are also items we would look to introduce at some future stage, subject to business need. ### Lot Information Lot 1 NWL wish to procure a 2+2+1-year contract for a Governance, Risk and Compliance tool including its implementation. The tool will be used across all areas of the business and will support NWL employees who are either based at one of our numerous sites, work from home or who are field based in completing their daily tasks in line with regulatory, statutory, shareholder and customer requirements. Options: The initial 2 year contract shall have options to extend for 2+1 years (up to 5 years in total). Renewal: The initial contract is for 2 years with options to extend for 2+1 years (up to 5 years in total). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/010383-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Apr 2023 | | Submission deadline | 25 Apr 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £495,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHUMBRIAN WATER GROUP LIMITED | | Locality | DURHAM | | Post town | Durham | | Postcode | DH1 5FJ | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Framwellgate and Newton Hall | | Westminster constituency | City of Durham | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72227000 - Software integration consultancy services ## Release History - 11 Apr 2023 at 15:03 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010383-2023 ## Notice URLs - https://s1.ariba.com - https://www.nwl.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bdd3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03bdd3.json.