--- title: "High Speed Two (HS2) Limited, Phase One Stations - Framework Agreement for HS2 Customer Information & Signage" ocid: "ocds-h6vhtk-03be69" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03be69" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03be69.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03be69.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "HS2" published: "2023-04-13" --- # High Speed Two (HS2) Limited, Phase One Stations - Framework Agreement for HS2 Customer Information & Signage Buyer: HS2 Current stage: Tender OCID: ocds-h6vhtk-03be69 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03be69) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03be69.json) ## Summary The High Speed Two (HS2) Limited is procuring a single-supplier Framework Agreement for Customer Information & Signage for Phase One Stations, focusing on digital and fixed signage to enhance customer journeys and reflect HS2 design values. The estimated total value is £24,302,895 GBP, with an eight-year framework agreement duration, potentially extendable to ten years. The procurement method is a negotiated procedure with a prior call for competition, with a selective approach. The tender period ends on 15th June 2023, and invitations for the second stage will be sent on 13th December 2023. This tender opportunity provides potential suppliers with the chance to contribute to the design and installation of CI&S components at the HS2 Phase One Stations. Businesses in the sign-making, digital signage, customer assistance, and emergency signage industries would be well-suited to compete. The framework agreement offers long-term potential for revenue generation, with a focus on customer experience and safety. Applicants must adhere to HS2 Ltd's criteria for selection outlined in the procurement documents to secure a position in the competitive process. ## Notice This procurement is to establish a single-supplier Framework Agreement for Customer Information & Signage (CI&S) for the family of station elements that provide digital and fixed (non-digital) signage and customer information relating to wayshowing, train departures and arrivals information, customer assistance and emergency signage. These elements will be designed and installed throughout the HS2 Phase One Stations to provide customer information in a clear and consistent way to enhance the safety and efficiency of millions of customer journeys and reflect the core values of the HS2 design vision across the entire network. The Framework Agreement is being established for use by HS2 Ltd and for use by the other Contracting Bodies defined in VI.3 below. Further information on the Framework Agreement and Call-Off Contracts to be called off under it is included in the PQP and accompanying procurement documents. The vision for the CI&S products is for a family of integrated products combining typeface, graphics, and product design, with a focus on customer experience. The vision is to ensure that the products support the HS2 wayshowing strategy, contribute to the positive experience of customers, strengthen the identity of the HS2 Phase One Stations and provide passengers with a safe, stress free and accessible journey. The CI&S components included in the scope of the Framework Agreement will comprise of the following: * Fixed Signage, * Digital CIS Screens, * Assistance Points, * Dynamic signage and Emergency Do Not Enter. ### Lot Information Lot 1 This procurement is to establish a single supplier Framework Agreement to prototype and supply Customer Information and Signage (CI&S) components, primarily for the four new Phase One Stations being built at Euston, Old Oak Common, Birmingham Curzon Street and Interchange. CI&S includes the family of station elements that provide digital and fixed (non-digital) signage and customer information relating to way showing, train departures and arrivals information, customer assistance and emergency signage. These elements include the fixed signage, digital CIS screens and electronic assistance points products. Further information on the procurement and on the Scope (Core and Optional Scope), Contracting Bodies and anticipated timing and value of Call-Off Contracts is included in the PQP and accompanying procurement documents. HS2 Ltd intends to limit the number of Tenderers invited to tender on the basis set out in PQP Further Package Particulars. Additional information: Applicants are referred to VI.3) Additional information in this Contract Notice below. Section III: Legal, economic, financial and technical information III.1) Conditions for participation III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers Options: 1) HS2 Ltd reserves the right to omit and/or vary the scope. As further described in the PQP documents and in the accompanying PQP Outline Scope document, Applicants should note in particular that the scope may include Optional Scope (as described in II.2.4). 2) Option to extend the term of the Framework Agreement The term of the Framework Agreement will be for an initial term of eight years although HS2 Ltd reserves the right to extend the term of the Framework Agreement for up to a further two years to make a maximum possible term of ten years. HS2 Ltd reserves the right to extend the term of the Framework Agreement from eight to ten years if one or more Station Contracts is delayed so that the anticipated timing of the call-offs set out in the PQP Outline Scope document cannot be achieved within the initial eight-year term. The justification for any such extension beyond the initial eight-year term of the Framework Agreement is to ensure that HS2 Ltd can use the Framework Agreement to achieve the Stations Common Components strategy notwithstanding a delay to the Station Contracts. The Framework Agreement will provide that Call-Off Contracts awarded before expiry of the Framework Agreement can extend beyond the 8 (or extended 10) year term of the Framework Agreement. Further information in relation to the Outline Scope, the Framework Agreement and HS2 Ltd's options is included in the PQP. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/010650-2023 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Goods | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Apr 2023 | | Submission deadline | 15 Jun 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £24,302,895 | | Lots value | £24,302,895 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HS2 | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B4 6GA | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Ladywood | | Westminster constituency | Birmingham Ladywood | | Delivery location | Not specified | ## CPV Codes ### Divisions - 31 - Electrical machinery, apparatus, equipment and consumables; lighting - 34 - Transport equipment and auxiliary products to transportation - 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus) - 72 - IT services: consulting, software development, Internet and support ### Codes - 31523000 - Illuminated signs and nameplates - 31523200 - Permanent message signs - 34924000 - Variable message signs - 34928470 - Signage - 34992000 - Signs and illuminated signs - 44423400 - Signs and related items - 72244000 - Prototyping services ## Release History - 13 Apr 2023 at 12:43 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010650-2023 ## Notice URLs - https://hs2.bravosolution.co.uk - https://www.gov.uk/government/organisations/high-speed-two-limited ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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