---
title: "CP1185-15 Provision of Passenger Transport Dynamic Purchasing System"
ocid: "ocds-h6vhtk-03be8f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03be8f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03be8f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03be8f.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "DEVON COUNTY COUNCIL"
published: "2023-04-14"
---

# CP1185-15 Provision of Passenger Transport Dynamic Purchasing System

Buyer: DEVON COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-03be8f

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## Summary

The NHS Devon in partnership with the Devon County Council is planning a procurement process for the provision of a new Non-Emergency Patient Transport Service (NEPTS) contract starting from 1st April 2024. The procurement, titled 'CP1185-15 Provision of Passenger Transport Dynamic Purchasing System', falls under the services category and will be conducted through Lot 4 of the Devon County Council Provision of Passenger Transport Dynamic Purchasing System. Market engagement events are scheduled for 18th, 19th, and 21st April 2023.

This tender presents an opportunity for businesses providing ambulance transport services and qualified transportation crew to compete for the NEPTS contract in Devon, UK. Interested providers must register on Lot 4 of the dynamic purchasing system to participate in the procurement process. The contract, valued at £21,777,000.00, will be for a 5-year period with a possible 4-year extension. Businesses will need to demonstrate their ability to work with Commissioners on low-carbon solutions, inclement weather responses, and national transport developments to deliver the NEPTS effectively.

## Notice

NHS Devon work in partnership through a Section 75 Agreement with the Local Authority, Devon County Council, to commission NHS transport. The current Non-Emergency Patient Transport Service (NEPTS) contract ends on the 31st March 2024. NHS Devon and Devon County Council will be reprocuring the NEPTS contract to implement a new service effective from 1st April 2024. The new model will be based on NHS England guidance. Market Engagement events will be taking place on 18th, 19th and 21st April 2023. If you would like to participate in one of these events, contact Devon County Council for further details (transpt.patienttransportadvice-mailbox@devon.gov.uk or 01392 381099 to speak to Lynn Thornton). If you are unable to attend, the presentation from the event, questions raised and answers given can be made available on request. This procurement will take place through Lot 4 (Ambulance Transport to include qualified crew) of the Devon County Council Provision of Passenger Transport Dynamic Purchasing System. To be able to receive information and participate in the procurement process, providers will need to be registered on Lot 4 (Ambulance Transport to include qualified crew) of the Devon County Council Provision of Passenger Transport Dynamic Purchasing System. Contact Devon County Council for further details (transportcoordinationservicetransporttenders-mailbox@devon.gov.uk or 01392 382124 to speak to Tim Hamblin). Only providers who are accepted and approved on to Lot 4 (Ambulance Transport to include qualified crew) will be invited to bid for this opportunity. Please be aware that providers wishing to register for the DPS must be CQC registered, to a minimum level of "Requires Improvement". However, any company at the "Requires Improvement" level will be expected to supply their action plan for improvement, for consideration by NHS Devon and Devon County Council before they will be allowed to proceed. The procurement will be in one lot, with three strands, under the heading, Non-Emergency Patient Transport Service (NEPTS). NHS Devon is looking to appoint a single provider to deliver all required NEPTS.

### Lot Information

Lot 1

Non-Emergency Patient Transport Service - Provider must be CQC Registered and Inspected: Lot 4: Strand 1: Mainstream NEPTS - Stretcher/Wheelchair. A standard Mainstream NEPTS service taking patients who require simple manual handling, e.g., movement from a wheelchair to a carry-chair for access up or down stairs and then back into a wheelchair. This service will also take complex dementia, with passengers who may exhibit disinhibited or aggressive behaviour. Strand 2: NEPTS-PLUS service. A new concept of NEPTS based on a cohort of patients that require more than standard NEPTS. The specification is for an enhanced level of equipment on board the vehicle and enhanced training to utilise the equipment to manage: Specialist manual handling including: - Bariatric and access to Super-Bariatric equipment - Complex manual handling e.g., extraction from difficult access when "off-legs" for access to healthcare. Higher levels of oxygen usage without clinical input e.g., acute discharge on 15ltrs going to home or hospice. Management of patients requiring a NEW-Score transferring Basic Management of airways Crews do not need to be formally qualified but will require a bespoke level of certification to use the equipment on the vehicle. As a new model of delivery, the NHS Devon and Devon County Council will work with bidders in the development of this, within an agreed timescale. Strand 3: Qualified Crew ambulance A service, to deliver sub-999 transfers, Inter-Facility Transfers (IFT) both local and long-distance e.g., a cardiac inpatient in a Devon hospital transferred to a London Acute as part of a planned pathway of treatment. This will run a core service of 7-days a week nominally 10am to 8pm with higher levels of capacity midweek and skeleton cover at the weekend. Some journeys may need to vary the core hours. Qualified to cover FREC 4 - Paramedic. Bidders can also choose to remain on the DPS as ad-hoc providers bidding for small blocks of work, as and when they are offered. Procurement for NEPTS under Lot 4 (Ambulance Transport to include qualified crew) of the Devon County Council Provision of Passenger Transport Dynamic Purchasing System, will be for a 5 year plus 4 year extension contract. Full specifications and details of the Quality schedule will be posted on the Devon County Council Provision of Passenger Transport Dynamic Purchasing System. Contact Devon County Council for further details (transportcoordinationservicetransporttenders-mailbox@devon.gov.uk or 01392 382124 to speak to Tim Hamblin). It is expected that successful bidders will show how they can work with Commissioners to manage: The development of low-carbon, zero-carbon solutions and the potential for Carbon-Offset. Development of winter and inclement weather solutions to maintain services whilst appropriately responding to Highways and Police advice. Further developments in transport as part of: - National developments - The development of the NHS Devon partnership with Devon County Council and developing improvements in local transport, for example through the Government's National Bus Strategy

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010769-2023 |
| Notice type | Planning Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2023 |
| Submission deadline | Not specified |
| Future notice date | 1 May 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | £4,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEVON COUNTY COUNCIL |
| Additional buyers | NHS DEVON |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK4 Devon |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)
- 85 - Health and social work services

### Codes

- 60000000 - Transport services (excl. Waste transport)
- 85143000 - Ambulance services

## Release History

- 14 Apr 2023 at 10:38 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010769-2023
- 13 Apr 2023 at 16:14 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/010712-2023

## Notice URLs

- http://www.devon.gov.uk
- http://www.icsdevon.co.uk/
- http://www.supplyingthesouthwest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03be8f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03be8f.json.