---
title: "Children & Young People Therapeutic Health Based Coaching - NHS Hertfordshire and West Essex Integrated Care Board (Essex wide)"
ocid: "ocds-h6vhtk-03bf0f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bf0f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bf0f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bf0f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD"
published: "2023-06-14"
---

# Children & Young People Therapeutic Health Based Coaching - NHS Hertfordshire and West Essex Integrated Care Board (Essex wide)

Buyer: HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-03bf0f

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## Summary

The procurement process involved the NHS Hertfordshire and West Essex Integrated Care Board awarding a contract for Children & Young People Therapeutic Health Based Coaching services to National Online Wellbeing Services. The service is intended to support parents and carers of children in Essex who are in contact with the SET CAMHS service. The contract is valued at £406,800, effective from 1st May 2023 to 30th April 2024. The procurement stage was completed through a limited procurement method without prior publication of a call for competition.

This tender presents opportunities for businesses in the health services industry, particularly those offering therapeutic health-based coaching services. Companies focusing on family support, mental health services, and well-being solutions may find this contract suitable for business growth. The engagement by the NHS Hertfordshire and West Essex Integrated Care Board signals a commitment to providing continuous support to children, young people, and their families in Essex. The procurement process emphasised quality criteria alongside cost considerations, highlighting the importance of service excellence in this sector.

## Notice

This Contract Award notice follows the publication of a Voluntary Ex-Ante Transparency Notice, published on 17.04.2023 (Notice reference: 2023/S 000-010912), the purpose of which was intended to provide notice of the NHS Hertfordshire and West Essex Integrated Care Board (ICB), NHS Mid and South Essex ICB and Suffolk and NHS North East Essex ICB's (hereinafter referred to as "the Authority") intention to award a contract for Therapeutic Health Based Coaching Services under Regulation 32 (2) (a), to the incumbent provider N.O.W's The Time For Change, for a period of 12 months from 1st May 2023 to 30th April 2024, at an aggregate contract value of PS406,800 (excluding VAT). Prior to conclusion of the contract, The Authority applied a voluntary 10-day standstill period from the publication of the VEAT. The Therapeutic Health Based Coaching Service will deliver support to parents and carers of children and young people who live in Essex and who have been in contact with the Southend, Essex and Thurrock Children's and Adolescent Mental Health Service (SET CAMHS) and are receiving treatment. The service will also act as an additional support element for families who are experiencing anxiety, depression or require support in their current situation.

### Lot Information

Lot 1

This Contract Award notice follows the publication of a Voluntary Ex-Ante Transparency Notice, published on 17.04.2023 (Notice reference: 2023/S 000-010912), the purpose of which was intended to provide notice of the NHS Hertfordshire and West Essex Integrated Care Board (ICB), NHS Mid and South Essex ICB and Suffolk and NHS North East Essex ICB's (hereinafter referred to as "the Authority") intention to award a contract for Therapeutic Health Based Coaching Services under Regulation 32 (2) (a), to the incumbent provider N.O.W's The Time For Change, for a period of 12 months from 1st May 2023 to 30th April 2024, at an aggregate contract value of PS406,800 (excluding VAT). Prior to conclusion of the contract, The Authority applied a voluntary 10-day standstill period from the publication of the VEAT. The Therapeutic Health Based Coaching Service will deliver support to parents and carers of children and young people who live in Essex and who have been in contact with the Southend, Essex and Thurrock Children's and Adolescent Mental Health Service (SET CAMHS) and are receiving treatment. The service will also act as an additional support element for families who are experiencing anxiety, depression or require support in their current situation. The key outcomes of the service are to: * Provide therapeutic support to families who are facing the additional challenges of emotional wellbeing, anxiety, low mood etc. affecting a child or young person; * Encourage communication between family members * Explore any fears, anxieties, difficulty or distress * Help with conflict and conflict resolution skills * Help reduce feelings of isolation * Identify and facilitate ways to address contributing factors in their daily lives * Gain insight into, and explore strategies to improve, their situation * Find practical solutions to the daily challenges The Authority issued a Contract Notice (2023/S 000-003382) communicating to the market that the Authority was commencing a competitive procurement for the provision of Therapeutic Health Based Coaching Service, on 3rd February 2023. A Light Touch Open Procedure was completed by the Authority in accordance with such Contract Notice, however on this occasion there were unfortunately no suitable tenders submitted in response to this procedure, and the procedure was abandoned. Based on positive outcomes for and feedback regarding the pilot, the Authority wishes to ensure continuity of provision of the Service to Children and Young People and their Parents and Carers across Essex. As such the Authority has taken a decision to continue to work with the incumbent provider for another 12 months to provide sufficient time to deliver a second procurement process, details of which will be communicated to the market in due course via relevant Contract Notices. The Authority will observe a 10-day standstill from the date of publication of this VEAT, during which the ICB will not enter into any contractual arrangement. The Service to which this procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 as amended by as amended by The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020, (the "Regulations"). As such, the Contracting Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Public contracts for social and other specific services listed in Schedule 3 of the Regulations (the "Light Touch" Regime).

### Procurement Information

The Authority issued a Contract Notice (2023/S 000-003382) communicating to the market that the Authority was commencing a competitive procurement for the provision of Therapeutic Health Based Coaching Service, on 3rd February 2023. A Light Touch Open Procedure was completed by the Authority in accordance with such Contract Notice, however on this occasion there were unfortunately no suitable tenders submitted in response to this procedure, and the procedure was abandoned. Based on positive outcomes for and feedback regarding the pilot, the Authority wishes to ensure continuity of provision of the Service to Children and Young People and their Parents and Carers across Essex. As such the Authority has taken a decision to continue to work with the incumbent provider for another 12 months to provide sufficient time to deliver a second procurement process, details of which will be communicated to the market in due course via relevant Contract Notices. The Service to which this procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 as amended by as amended by The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020, (the "Regulations"). As such, the Contracting Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Public contracts for social and other specific services listed in Schedule 3 of the Regulations (the "Light Touch" Regime).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016932-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jun 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Mar 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £406,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Additional buyers | NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD; NHS MID AND SOUTH ESSEX INTEGRATED CARE BOARD; NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH34 Essex Haven Gateway |
| Local authority | Colchester |
| Electoral ward | Highwoods |
| Westminster constituency | Colchester |
| Delivery location | TLH3 Essex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NATIONAL ONLINE WELLBEING SERVICES LTD T/A NOWS THE TIME FOR CHANGE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 14 Jun 2023 at 15:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016932-2023
- 17 Apr 2023 at 09:47 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010912-2023

## Notice URLs

- https://attain.bravosolution.co.uk/
- https://hertsandwestessex.icb.nhs.uk
- https://hertsandwestessex.icb.nhs.uk/
- https://midandsouthessex.ics.nhs.uk
- https://suffolkandnortheastessex.icb.nhs.uk
- https://suffolkandnortheastessex.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bf0f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03bf0f.json.