---
title: "Framework Agreement for the Provision of a Legal Case Management System"
ocid: "ocds-h6vhtk-03bf66"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bf66"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bf66.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03bf66.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FLINTSHIRE COUNTY COUNCIL"
published: "2023-08-18"
---

# Framework Agreement for the Provision of a Legal Case Management System

Buyer: FLINTSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03bf66

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## Summary

The Flintshire County Council has awarded a Framework Agreement for the Provision of a Legal Case Management System to Civica UK Limited. This project is to award a Framework Agreement for a single supplier to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require this system imminently, and the framework agreement will be available for the other two Local Authorities to utilize during the 4-year framework term. The system requirements include definable roles and permissions for access, remote access, categorisation of matters, time recording, document storage, integration with key systems, and more. The contract with a value of £650,350 was signed on August 16, 2023.

This tender for a Legal Case Management System creates opportunities for businesses that provide IT services, software development, consulting, and support. Businesses that can provide a comprehensive system meeting the detailed requirements and integration specifications outlined can compete for this tender. The processes, community benefits, and potential for renewals make it suitable for businesses experienced in providing complex legal case management solutions to public sector organizations.

## Notice

This project is to award a Framework Agreement for a single supplier to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require a Legal Case Management System imminently and the framework agreement will be available for the other two Local Authorities to utilise during the 4 year framework term if they so wish. Contracts will be awarded by each individual Authority with four being awarded following the award of the framework agreement. The system should have the facility support the following: Definable roles and permissions used for access Remote access to all elements of the system Categorisation of matters Tracking the status of matters and work distribution Time recording and billing Document creation and storage - bundling, versioning etc. Detail reporting and case-related metrics Retention policies; easy to archive and delete matters, automated where possible Provision of precedents, templates and workflows to automate routine legal processes Integration with key systems utilised i.e., HMCTS portals, Land Registry etc. Integration with core Microsoft Products, including Word, Outlook, Excel and Share Point, and importantly, secure email functionality. The Councils have completed, or are in the process of, migrating their estate to Microsoft 365 - the system must be compatible with this technology. The system should have a sustainable development pathway

### Lot Information

Lot 1

Award of Single Supplier Framework Agreement to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require a Legal Case Management System imminently and the framework agreement will be available for the other two Local Authorities to utilise during the 4 year framework term if they so wish. Contracts will be awarded by each individual Authority with four being awarded following the award of the framework agreement. The system should have the facility support the following: Definable roles and permissions used for access Remote access to all elements of the system Categorisation of matters Tracking the status of matters and work distribution Time recording and billing Document creation and storage - bundling, versioning etc. Detail reporting and case-related metrics Retention policies; easy to archive and delete matters, automated where possible Provision of precedents, templates and workflows to automate routine legal processes Integration with key systems utilised i.e., HMCTS portals, Land Registry etc. Integration with core Microsoft Products, including Word, Outlook, Excel and Share Point, and importantly, secure email functionality. The Councils have completed, or are in the process of, migrating their estate to Microsoft 365 - the system must be compatible with this technology. The system should have a sustainable development pathway

Renewal: There is potential for the framework to be renewed, however it is more likely that any contracts awarded under the framework will be renewed at different times.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024264-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2023 |
| Submission deadline | 18 May 2023 |
| Future notice date | Not specified |
| Award date | 15 Aug 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £650,350 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FLINTSHIRE COUNTY COUNCIL |
| Additional buyers | CONWY COUNTY BOROUGH COUNCIL; CYNGOR GWYNEDD COUNCIL; DENBIGHSHIRE COUNTY COUNCIL; ISLE OF ANGLESEY COUNTY COUNCIL; WREXHAM COUNTY BOROUGH COUNCIL |
| Locality | FLINTSHIRE |
| Post town | Chester |
| Postcode | CH7 6NA |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Conwy |
| Electoral ward | Conwy |
| Westminster constituency | Bangor Aberconwy |
| Delivery location | TLL11 Isle of Anglesey, TLL12 Gwynedd, TLL13 Conwy and Denbighshire, TLL23 Flintshire and Wrexham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Aug 2023 at 07:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024264-2023
- 18 Apr 2023 at 10:30 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011054-2023

## Notice URLs

- https://supplierlive.proactisp2p.com/Account/Login
- https://www.anglesey.gov.uk
- https://www.conwy.gov.uk
- https://www.denbighshire.gov.uk
- https://www.flintshire.gov.uk
- https://www.gwynedd.llyw.cymru
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0264
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0280
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0361
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0369
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0389
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0419
- https://www.wrexham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03bf66. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03bf66.json.