---
title: "Staff Engagement Surveys"
ocid: "ocds-h6vhtk-03c1fe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c1fe"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c1fe.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c1fe.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "APUC LIMITED"
published: "2023-09-21"
---

# Staff Engagement Surveys

Buyer: APUC LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-03c1fe

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## Summary

The APUC Limited has completed the award stage for the procurement of Staff Engagement Surveys services for the Scottish Further Education and Higher Education sector. The procurement method was an open procedure, and the Authority sought multiple contractors to provide self-serve and project-managed survey services. The tender had award criteria based on quality and price, with active contracts signed on 8th August 2023 with respective values of £900,000 and £300,000.

This opportunity can benefit businesses providing Customer Satisfaction Survey services, especially those with expertise in software-led or project-managed solutions. The procurement offers business growth potential through active contracts worth £1.2 million in total. Suppliers like People Insight and Wotter Group Limited have secured contracts in this tender, demonstrating opportunities for SMEs to engage with public procurement processes and contribute to the education sector in Scotland.

## Notice

The Authority sought Contractor(s) for the provision of Staff Engagement Survey services to the Scottish Further Education and Higher Education sector.

### Lot Information

Self-Serve (Software-Led)

Lot 1 is a self-managed service that mainly focusses on the functionality of the platform, with most of the surveys being designed and executed by the institutions themselves. Additional value-added features will be sought, such as the ability to carry out unlimited surveys, access to survey templates and ongoing dashboard support that will help optimise the quality of the provision.

Renewal: The Framework Agreement is anticipated to commence on the 1st August 2023 for a period of 36 months and expire on the 31st July 2026. The Authority reserves the right to extend the Framework Agreement for a further 12-month period subject to satisfactory performance and continued Institutions requirements.

Project-managed (Research House)

Lot 2 is aligned with the procurement of an outsourced and project-managed service provision and is therefore more complex as a result. A close working relationship between the contractors and institutions will be fostered throughout the term of the contract and will include on-going dialogue between the two parties. The service will be comprehensive and detailed in scope, with an end-to-end approach that will include objective setting, strategy building and action planning.

Renewal: The Framework Agreement is anticipated to commence on the 1st August 2023 for a period of 36 months and expire on the 31st July 2026. The Authority reserves the right to extend the Framework Agreement for a further 12-month period subject to satisfactory performance and continued Institutions requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027892-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2023 |
| Submission deadline | 23 May 2023 |
| Future notice date | Not specified |
| Award date | 7 Aug 2023 |
| Contract period | Not specified |
| Recurrence | 36-40 months |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | APUC LIMITED |
| Locality | STIRLING |
| Post town | Falkirk and Stirling |
| Postcode | FK8 2DZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM02 Perth and Kinross, and Stirling |
| Local authority | Stirling |
| Electoral ward | Stirling East |
| Westminster constituency | Stirling and Strathallan |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 6 |
| Supplier names | EXPLORANCE; PEACHY MONDAYS; PEOPLE INSIGHT; SOCIALOPTIC; SURVEY SOLUTIONS; WOTTER GROUP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 21 Sep 2023 at 11:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027892-2023
- 19 Apr 2023 at 11:12 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011211-2023

## Notice URLs

- http://ucsp.ac.uk/
- http://www.apuc-scot.ac.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000727951
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10402
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c1fe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03c1fe.json.