---
title: "Operational IT Service Desk Assessment"
ocid: "ocds-h6vhtk-03c368"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c368"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c368.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c368.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2023-04-22"
---

# Operational IT Service Desk Assessment

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-03c368

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c368)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03c368.json)

## Summary

The Post Office Limited has awarded a contract for the "Operational IT Service Desk Assessment" to ImprovIT Consulting Limited. The procurement process was a limited tender with the procurement method being an Award procedure without prior publication of a call for competition. The contract, valued at £41,500 GBP, was signed on December 16, 2022. The assessment aims to identify issues, provide analysis, recommendations, and an improvement plan.

This opportunity can benefit IT service providers, consultants, and businesses offering support services. The procurement process has reached the award stage, providing business growth opportunities for companies specialised in IT consulting and software development. Businesses in the UK region can leverage this contract to expand their operations and gain valuable experience in delivering operational IT Service Desk assessments.

## Notice

An operational IT Service Desk assessment that will deliver a report that will identify issues, provide comparative analysis and context, define recommendations and include an improvement plan.

### Lot Information

Lot 1

An operational IT Service Desk assessment that will deliver a report that will identify issues, provide comparative analysis and context, define recommendations and include an improvement plan.

### Procurement Information

xxx

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011595-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 16 Dec 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £41,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2Y 9AQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Bunhill |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMPROVIT CONSULTING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Apr 2023 at 08:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011595-2023

## Notice URLs

- https://www.postoffice.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c368. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03c368.json.