---
title: "Enhanced Engagement and Relational Support Services for London (EERSS)"
ocid: "ocds-h6vhtk-03c46f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c46f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c46f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c46f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2024-02-02"
---

# Enhanced Engagement and Relational Support Services for London (EERSS)

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-h6vhtk-03c46f

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## Summary

NHS England, in partnership with His Majesty's Prison and Probation Service (HMPPS), has initiated a tender process for the procurement of Enhanced Engagement and Relational Support Services for London under the title "London OPD Enhanced Engagement & Relational Support Services (EERSS, 2023)". This procurement aims to provide person-centred support services for both men and women under the Offender Personality Disorder (OPD) Pathway. The tender consists of two lots: Female Enhanced Engagement & Relational Support Service for 40 women and Male Enhanced Engagement & Relational Support Service for 60 men across London. The total contract value is £2,600,000 and the contract period is set for up to 2 years, with a 4.5-year duration and an optional extension of 2 years.

This tender presents opportunities for businesses to provide enhanced engagement and relational support services in the health and social work services sector. Businesses that are proficient in delivering person-centred, supportive, and empowering interactions, especially those with experience in supporting individuals with protected characteristics, would be well-suited to compete for these contracts. The procurement process, currently in its active stage, offers the potential for business growth and collaboration with NHS England to enhance the quality of service delivery within the London region.

## Notice

This award notice concerns the procurement of Enhanced Engagement and Relational Support Services for London in HMPPS via NHS Standard Contract commissioned by NHS England (hereafter referred to as "the Authority"). Please note that there were two lots in this procurement. Lot 1 received no bids and was therefore, not awarded. Lot 2 received 1 bid and this award notice therefore, only concerns Lot 2 of the advertised procurement. The Contract will commence on 1 October 2023 for an initial period of 4 years and 6 months. The Contract may be extended for an additional period of 2 years, at the sole discretion of the Authority. Therefore, the maximum duration of this contract, if the extension option is taken up will be 6 years and 6 months

### Lot Information

Female Enhanced Engagement & Relational Support Service

The Enhanced Engagement and Relational Support Services (EERSS) is for people screened in to the OPD Pathway in London, which is being delivered as part of the joint NHS/HMPPS Offender Personality Disorder (OPD) strategy. The service supports service participants' progression through an integrated Pathway of care and management. The service aims, for those meeting the criteria, to meet the outcomes described by: Offering an independent, flexible, holistic, needs-led enhanced engagement & relational support service; employing skilled, motivated, supported paid staff; leading to: Improved public protection: * Improvements in psychological health, wellbeing, stability and pro-social behaviour * Improvements in competence and confidence of the staff team. Being responsive to the needs of people with protected characteristics and drawing on the principles of mentoring and advocacy (broadly defined) in supporting people on probation lead fulfilling and crime-free lives. Support service participants' access into more intensive aspects of OPD provision, as well as mainstream provision available to people in the community. EERSS workers provide emotional, practical and social support in different aspects of the service participant's life, including support with motivation and engagement, developing practical skills, improving relationships with their families and friends, as well as improving their psychological and social well-being and self-esteem. EERSS workers engage with activities that matter to the individual, and support them to access wider community services, including GP registration, physical and psychological health services, housing, education, managing finances and employment support. EERSS supports the engagement of individuals screened onto the OPD pathway who are under-represented in the more intensive aspects of OPD pathway provision, such as psychologically-informed therapeutic interventions offered both individually and in groups. More specifically, EERSS proactively engages those under the age of 30 and people of colour.

Renewal: The contract duration is 54 months with an option for extension for 24 months

Male Enhanced Engagement & Relational Support Services

The Enhanced Engagement and Relational Support Services (EERSS) is for people screened in to the OPD Pathway in London, which is being delivered as part of the joint NHS/HMPPS Offender Personality Disorder (OPD) strategy. The service supports service participants' progression through an integrated Pathway of care and management. The service aims, for those meeting the criteria, to meet the outcomes described by: Offering an independent, flexible, holistic, needs-led enhanced engagement & relational support service; employing skilled, motivated, supported paid staff; leading to: Improved public protection: * Improvements in psychological health, wellbeing, stability and pro-social behaviour * Improvements in competence and confidence of the staff team. Being responsive to the needs of people with protected characteristics and drawing on the principles of mentoring and advocacy (broadly defined) in supporting people on probation lead fulfilling and crime-free lives. Support service participants' access into more intensive aspects of OPD provision, as well as mainstream provision available to people in the community. EERSS workers provide emotional, practical and social support in different aspects of the service participant's life, including support with motivation and engagement, developing practical skills, improving relationships with their families and friends, as well as improving their psychological and social well-being and self-esteem. EERSS workers engage with activities that matter to the individual, and support them to access wider community services, including GP registration, physical and psychological health services, housing, education, managing finances and employment support. EERSS supports the engagement of individuals screened onto the OPD pathway who are under-represented in the more intensive aspects of OPD pathway provision, such as psychologically-informed therapeutic interventions offered both individually and in groups. More specifically, EERSS proactively engages those under the age of 30 and people of colour.

Renewal: The duration is 54 months with the option of extension for 24 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003520-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2024 |
| Submission deadline | 1 Jun 2023 |
| Future notice date | Not specified |
| Award date | 3 Aug 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,600,000 |
| Lots value | £2,564,000 |
| Awards value | Not specified |
| Contracts value | £1,588,080 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOGETHER FOR MENTAL WELLBEING SUPPORT SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services

## Release History

- 2 Feb 2024 at 12:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003520-2024
- 26 Apr 2023 at 14:11 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012023-2023

## Notice URLs

- https://www.england.nhs.uk/
- https://www.england.nhs.uk/about/about-nhs-england/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c46f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03c46f.json.
