---
title: "The Provision of 12 months Technical Support to Joint Common Remote Viewing Terminal (JCRVT)"
ocid: "ocds-h6vhtk-03c4bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c4bd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c4bd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c4bd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2023-12-04"
---

# The Provision of 12 months Technical Support to Joint Common Remote Viewing Terminal (JCRVT)

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-h6vhtk-03c4bd

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## Summary

The Ministry of Defence, through the TacSys Service Executive (SE), part of Defence Digital, is seeking to award a 12-month contract to L3Harris Communications Systems UK Ltd for Technical Support to Joint Common Remote Viewing Terminal (JCRVT). The contract falls under the services category within the CPV code for Integrated Telecommunications Services. The procurement method is limited, and the rationale for not publishing a contract notice is due to technical reasons. This single-source requirement stems from L3Harris being the Original Equipment Manufacturer (OEM), possessing the specific technical expertise necessary to support and upgrade the JCRVT system within the Ministry of Defence.

This tender represents an opportunity for businesses with expertise in providing technical support services for telecommunications systems to engage with the Ministry of Defence. Due to the specialised nature of the requirement and the specific technical skills needed, businesses with experience in integrated telecommunications services and a track record of supporting complex systems like the JCRVT may find this tender well-suited for their capabilities. The contract aims to ensure continuity of technical support for critical defence equipment, highlighting the importance of reliability, expertise, and adherence to safety regulations within the procurement process.

## Notice

The TacSys Service Executive (SE) within Defence Digital, part of the UK Ministry of Defence (MOD), intends to place with L3Harris Communications Systems UK Ltd a 12-month contract for the Technical Support to Joint Common Remote Viewing Terminal (JCRVT).

### Lot Information

Lot 1

The In-Service support to JCRVT shall provide: - detailed engineering/technical support and guidance to the Authority on product design and operational use, maintenance and updates to JCRVT publications (Army Equipment Support Publications (AESPs), training courseware and Safety Assessment Report (SAR)), management of shared data store to assist with configuration control of documents, obsolescence management (down to component level) to assist the Authority with ensuring the equipment remains available to the User until any major refresh is planned or required; - provision of Post Design Services (PDS) via a tasking form arrangement, potentially to rectify an obsolescence issues and/or provision of technical information to another MOD Delivery Team with regards to the integration of JCRVT with other MOD capabilities.

Options: Radio software updates if and when required. The Authority is under no obligation to exercise the right to the options if it deems inappropriate to do so.

### Procurement Information

It is considered that this contract can be placed using the Negotiated Procedure Without Prior Publication of a contract notice pursuant to Regulation 16 (1)(a)(ii) of the Defence and Security Public Contract Regulations 2011 (DSPCR)) due to technical reasons. Following the competitive procedure, the MOD awarded initial JCRVT manufacture and support contract to L3Harris in 2016 which is due to expire in October 2023. A new short-term replacement in-service technical support is required. L3Harris are the Original Equipment Manufacturer (OEM) and have the specific technical skills, know-how and experience in providing the necessary Contractor Technical Support and Services to support and upgrade the equipment when required. They are also the only supplier who have access to the product design information to enable them to undertake any support and design modifications to the JCRVT system. Choosing to compete this requirement would introduce the possibility of contravention of the Defence Safety Authority (DSA) regulations as it would not be possible to ensure that another contractor could be sufficiently qualified within the requisite timeframes to undertake design and manufacture activities without including an associated unacceptable level of risk. This would result in the Authority not being able to fulfil safety requirements which are required to ensure the safe functioning of the User community. Due to the above reasons the requirement will continue as a single source requirement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035709-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Dec 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Apr 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,878,557 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Additional buyers | MINISTRY OF DEFENCE, TACSYS SERVICE EXECUTIVE (SE), |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS34 8JH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Stoke Park & Cheswick |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | L3HARRIS; L3HARRIS COMMUNICATIONS SYSTEMS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64227000 - Integrated telecommunications services

## Release History

- 4 Dec 2023 at 16:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035709-2023
- 27 Apr 2023 at 13:28 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012147-2023

## Notice URLs

- http://www.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c4bd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03c4bd.json.