---
title: "Contract for a Housing and Health Single Point of Contact Service"
ocid: "ocds-h6vhtk-03c551"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c551"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c551.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c551.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "OXFORDSHIRE COUNTY COUNCIL"
published: "2023-08-25"
---

# Contract for a Housing and Health Single Point of Contact Service

Buyer: OXFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03c551

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## Summary

The Oxfordshire County Council has awarded a contract for a Housing and Health Single Point of Contact Service to The National Energy Foundation. The service aims to provide energy efficiency advice and support in homes, contributing to improving health outcomes and reducing inequalities. The contract commenced on 29 July 2023, with service delivery set to start on 29 October 2023. This contract is for a period of 2 years and 3 months, with an option to extend by a further 2 years.

This tender provides an opportunity for businesses involved in health services, energy efficiency, and home support sectors to compete. Businesses with expertise in providing advice services related to housing and health, energy efficiency, and holistic support for residents could find this contract particularly suitable. The contract involves delivering telephone support, home visits, and facilitating access to various energy efficiency schemes and support services to promote independent living for residents in Oxfordshire.

## Notice

The subject matter of this contract relates to the delivery of services which are listed in Schedule 3 of the Public Contract Regulations. Oxfordshire County Council have awarded a contract to deliver a Housing and Health Single Point of Contact Service, a telephone advice service providing energy efficiency advice in the home and providing support and advice in the home through home visits. The service is integral to improving the health outcomes of populations and reducing inequalities through the provision of quality homes. By providing energy efficiency advice and wider support related to cold damp homes, the service will address housing related health inequalities and the needs of people with respiratory and cardiovascular disease or other long term conditions. It is a partnership service which has been developed through discussions with the District and City Councils, adult and children's social care and the NHS. Evaluation of the service has been carried out to capture the views and preferences of residents and those who use the service. The service will offer a telephone support service, to assess the energy, housing and health and wellbeing needs of individual residents. It will provide home visits to those with more complex needs to make those same assessments of need. The service will be responsive to the changing funding landscape to increase, and decrease, capacity to deliver telephone and home visit support to Oxfordshire residents. This outreach service will offer an integrated, holistic assessment of an individual's housing needs to help achieve safer, healthier housing conditions, by referring and signposting to energy efficiency schemes eg grants and loans, including support with energy bills, to support for other social and health problems, and to promote independent living. A holistic assessment via a home visit can better identify a range of problems and also enable people to access relevant support services. The Contract period is 2 years and 3 months (27 months), with an option for the Council to extend the Contract period by a further 2 years (24 months). The Contract commenced on 29 July 2023 with service delivery due to commence on 29 October 2023.

### Lot Information

Lot 1

The subject matter of this process relates to the delivery of services which are listed in Schedule 3 of the Public Contract Regulations. Oxfordshire County Council have awarded a contract to deliver a Housing and Health Single Point of Contact Service, a telephone advice service providing energy efficiency advice in the home and providing support and advice in the home through home visits. The service is integral to improving the health outcomes of populations and reducing inequalities through the provision of quality homes. By providing energy efficiency advice and wider support related to cold damp homes, the service will address housing related health inequalities and the needs of people with respiratory and cardiovascular disease or other long term conditions. It is a partnership service which has been developed through discussions with the District and City Councils, adult and children's social care and the NHS. Evaluation of the service has been carried out to capture the views and preferences of residents and those who use the service. The service will offer a telephone support service, to assess the energy, housing and health and wellbeing needs of individual residents. It will provide home visits to those with more complex needs to make those same assessments of need. The service will be responsive to the changing funding landscape to increase, and decrease, capacity to deliver telephone and home visit support to Oxfordshire residents. This outreach service will offer an integrated, holistic assessment of an individual's housing needs to help achieve safer, healthier housing conditions, by referring and signposting to energy efficiency schemes eg grants and loans, including support with energy bills, to support for other social and health problems, and to promote independent living. A holistic assessment via a home visit can better identify a range of problems and also enable people to access relevant support services. The contract will provide the Council with a minimum of 900 telephone assessments and 250 home visits per annum. The Council may choose to increase its spending under the contract through the additional services element of the contract to a maximum of PS375,000 per annum. Further information on the contract options is contained in section II 2.11 The Contract period is 2 years and 3 months (27 months), with an option for the Council to extend the Contract period by a further 2 years (24 months). The Contract commenced on 29 July 2023 with service delivery due to commence on 29 October 2023.

Options: The contract contains an option to extend the contract period by up to a further 24 months. The contract also contains options for the Council to commission further telephone assessments and home visits. Additionally, the Council may commission developmental service elements through the contract life, such as Remote (video) assessments, Face to face publicity events, as well as Administration of small measures and other grants as well as applying for these. The Council may commission these services via an options uptake notice up to a maximum value of PS375,000 per annum.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025185-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Aug 2023 |
| Submission deadline | 2 Jun 2023 |
| Future notice date | Not specified |
| Award date | 27 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OXFORDSHIRE COUNTY COUNCIL |
| Locality | OXFORD |
| Post town | Oxford |
| Postcode | OX1 1ND |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Oxford |
| Electoral ward | Osney & St Thomas |
| Westminster constituency | Oxford West and Abingdon |
| Delivery location | TLJ14 Oxfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE NATIONAL ENERGY FOUNDATION |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 25 Aug 2023 at 15:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025185-2023
- 28 Apr 2023 at 15:35 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012383-2023

## Notice URLs

- http://www.oxfordshire.gov.uk
- https://sebp.due-north.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c551. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03c551.json.