--- title: "STA22/23-075 IDOX Software" ocid: "ocds-h6vhtk-03c579" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c579" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c579.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c579.json" source: "Find A Tender Service" current_stage: "Award" buyer: "LISBURN AND CASTLEREAGH CITY COUNCIL" published: "2023-05-02" --- # STA22/23-075 IDOX Software Buyer: LISBURN AND CASTLEREAGH CITY COUNCIL Current stage: Award OCID: ocds-h6vhtk-03c579 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c579) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03c579.json) ## Summary The Lisburn and Castlereagh City Council has completed a tender process for the procurement of IDOX Software services related to software development. The contract covers the Licensing, Maintenance, and support of several key systems over a 3-year period. The services are primarily focused on Building Control Units, Environmental Health, and online customer portals. The procurement method used was a Negotiated procedure without prior publication. This tender provides business growth opportunities for companies specializing in software development services. Given the unique nature of the required services and the specific vendor, IDOX Software Ltd, businesses with expertise in bespoke software solutions and maintenance services would be well-suited to compete for such contracts. The focus on supporting existing IT systems and providing essential software services creates a niche market for qualified suppliers to meet Lisburn and Castlereagh City Council's requirements. ## Notice The Single Tender Action (STA) is for the on-going Licensing, Maintenance and support of the following, for a period of 3 years. 1) Te-Build is the Building Control Units Management Information System utilised by LCCC to assist in the delivery of the statutory function. 2) Council Direct is the front facing customer interface that allows customer to access online services such as making online Building Regulation and Property Certificate submission to Building Control. 3) Te-Enviro is the Environmental Health Service Units primary Management Information System used to manage inspection data, service requests, provide data for statutory returns, etc. for the Service Unit. 4) Te-Licence is the Environmental Health Service Unit's Software system for the management of data pertaining to Licensed premises throughout the City for entertainment licensing, Petroleum Licensing, Amusement permits, Street Trading, Marriage Licensing etc. 5) Te-Dogs is the Environmental Health Service Unit's Software system for the management of data relating to all dogs licensed throughout the City and dog related requests. 6) Online Customer Portal integrates with the Te-Dogs Software and facilitates online dog licence submission and payment through 'Council Direct'. ### Lot Information Lot 1 The Single Tender Action (STA) is for the on-going Licensing, Maintenance and support of the following: 1) Te-Build is the Building Control Units Management Information System utilised by LCCC to assist in the delivery of the statutory function. 2) Council Direct is the front facing customer interface that allows customer to access online services such as making online Building Regulation and Property Certificate submission to Building Control. 3) Te-Enviro is the Environmental Health Service Units primary Management Information System used to manage inspection data, service requests, provide data for statutory returns, etc. for the Service Unit. 4) Te-Licence is the Environmental Health Service Unit's Software system for the management of data pertaining to Licensed premises throughout the City for entertainment licensing, Petroleum Licensing, Amusement permits, Street Trading, Marriage Licensing etc. 5) Te-Dogs is the Environmental Health Service Unit's Software system for the management of data relating to all dogs licensed throughout the City and dog related requests. 6) Online Customer Portal integrates with the Te-Dogs Software and facilitates online dog licence submission and payment through 'Council Direct'. Additional information: Please be advised this requirement is for a period of 3 Years (36 Months) ### Procurement Information The reasons for progressing as a STA are due to the nature of the spend. This requirement is for a Licensing, Support and maintenance agreement for LCCC's existing IT systems used within Building Control and Environmental Health. As noted, this qualifies as a compatible STA due to the below reasons: 1) Where there is a 'compatibility issue' - for example, with office equipment, IT, or where a proposed business model or other recommendations made by a consultancy is to be implemented; (PCR 2015 Regulation 32 (5)(b)(i)(ii)(iii)) 2) Where there is genuinely only one provider who is capable of meeting the requirement or will be interested in doing so; (PCR 2015 Regulation 32 (2) General Grounds,(b) (i),(ii)(III)) Market research has indicated that the costs to change this system would be approx. PS40,000 in addition to data migration, licensing, maintenance and support of the Software. Furthermore, due to IDOX creating a bespoke system for LCCC, no other supplier would be able to provide licensing, support and maintenance for the current system in place and there is genuinely only one supplier capable of meeting the requirement. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/012455-2023 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Negotiated without publication of a contract notice | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 2 May 2023 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 1 May 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £175,546 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | LISBURN AND CASTLEREAGH CITY COUNCIL | | Locality | LISBURN | | Post town | Northern Ireland | | Postcode | BT27 4RL | | Country | Northern Ireland | | ITL 1 | TLN Northern Ireland | | ITL 2 | TLN0 Northern Ireland | | ITL 3 | TLN0E Lisburn and Castlereagh | | Local authority | Lisburn and Castlereagh | | Electoral ward | Hillhall | | Westminster constituency | Lagan Valley | | Delivery location | TLN0E Lisburn and Castlereagh | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | IDOX SOFTWARE | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72262000 - Software development services ## Release History - 2 May 2023 at 09:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012455-2023 ## Notice URLs - https://etendersni.gov.uk/epps - https://www.idoxgroup.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c579. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03c579.json.