---
title: "External Evaluation of Improvement Cymru's Performance & Effectiveness"
ocid: "ocds-h6vhtk-03c5a8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c5a8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c5a8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c5a8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-05-02"
---

# External Evaluation of Improvement Cymru's Performance & Effectiveness

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-03c5a8

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## Summary

The contracting authority, NHS Wales Shared Services Partnership-Procurement Services, is seeking bids for the tender titled "External Evaluation of Improvement Cymru's Performance & Effectiveness" in the services category. The procurement process is in the award stage, with the contract worth £197,563 signed on 3rd October 2022. The tender involves an evaluation partner to assess patient safety and harm reduction activities in Health Boards and trusts from September 2022 to June 2024.

This tender presents an opportunity for businesses with expertise in performance review services to compete. The evaluation criteria for selecting the winning bid include Programme Outline, Experience, Delivery Team, Work Required, Training Material, Carbon Footprint, and Price. Businesses specializing in evaluation services, healthcare consulting, and quality improvement could benefit from engaging in this tender process. The nature of the contract requires engaging with senior healthcare professionals, conducting evaluations, and recommending strategies for improving patient safety and harm reduction practices within healthcare organisations.

## Notice

Improvement Cymru, Public Health Wales is looking to commission an experienced evaluation partner between September 2022 and June 2024. They will undertake a mixed-methods evaluation of the coaching and support that Improvement Cymru provides to Health Boards and trusts to identify patient safety and harm reduction priorities, including activities toward improving patient safety capability and delivery, and support to spread and scale these activities.

### Lot Information

Lot 1

Improvement Cymru, Public Health Wales is looking to commission an experienced evaluation partner between September 2022 and June 2024. They will undertake a mixed-methods evaluation of the coaching and support that Improvement Cymru provides to Health Boards and trusts to identify patient safety and harm reduction priorities, including activities toward improving patient safety capability and delivery, and support to spread and scale these activities. Evaluation activities can include care of patients and staff wellbeing. It will also mean contact with senior managers and executive-level support, as well as contact with staff who will receive training/coaching, and secondary contact with other stakeholders e.g. wider staff such as champions, administrative support/ancillary staff, wider networks in the same/different disciplines. Consideration should be given to models such as the Kirkpatrick Model for training evaluation. It should be noted that the requirement for completing any necessary DBS checks will be the responsibility of the successful tender bidder. The evaluation needs to consider which factors contribute to the likely implementation, sustainability, spread and scale of patient safety and harm reduction improvements in practice. The evaluation will comprise of formative and summative elements. We will be looking for the provider to evaluate the: Support provided to health boards and trusts to identify and improve patient safety and harm reduction priorities. Support provided to organisations' senior leaders, managers and frontline staff, to achieve a mature and sustainable approach to building their improvement capability and applying it to their local quality and safety priorities. Impact of intensive support from regional teams working locally within organisations to 'swarm' over problems and identify context-specific solutions. Impact of improvement enablers, tools, change packages, networks, capability-building programmes, approaches or similar to improving patient safety and harm reduction. Impact of change management processes aimed at improving patient safety and reduce harms. Support provided to effectively spread and scale local improvements to become nationally embedded and sustained despite unique technical, social and cultural elements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012526-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 May 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Oct 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £197,563 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RSM UK CONSULTING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79313000 - Performance review services

## Release History

- 2 May 2023 at 13:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012526-2023

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://ted.europa.eu/udl?uri=TED:NOTICE:121885-2022:TEXT:EN:HTML
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c5a8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03c5a8.json.