---
title: "NIHR Information Systems Provider"
ocid: "ocds-h6vhtk-03c5de"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c5de"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c5de.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c5de.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2023-05-03"
---

# NIHR Information Systems Provider

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Planning  
OCID: ocds-h6vhtk-03c5de

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## Summary

The Department of Health and Social Care is planning a procurement process for the provision of software licences and ongoing support and maintenance services to the National Institute of Health and Care Research (NIHR). The procurement falls under the IT services category and has a value of £9,500,000. The main purpose is to obtain feedback on the potential approach to market and the required software and services, supporting 8,000 users remotely. The procurement stage is currently at the planning phase.

This procurement opportunity by the Department of Health and Social Care presents businesses in the IT services and software development industry with a chance to provide essential support to the key functions of the NIHR. Companies capable of offering systems support services, software supply services, helpdesk services, and network management software services are well-suited to compete. The future notice date for this tender is 27th October 2023.

## Notice

The Department of Health and Social Care (DHSC) are looking for a supplier/suppliers to provide software licences and ongoing support and maintenance services to the National Institute of Health and Care Research (NIHR).

In order to deliver the key functions of the NIHR, the DHSC contracts directly with a number of NHS Trusts, universities, and life science organisations that host the functions that make up the NIHR Coordinating Centre and the NIHR Clinical Research Network (to be renamed the NIHR Research Delivery Network from 2024):

* The NIHR Coordinating Centre comprises of the following elements:
o NIHR Academy, hosted by Leeds Teaching Hospitals NHS Trust.
o NIHR Evaluation, Trials and Studies (NETS), hosted by the University of Southampton.
o Centre for Engagement and Dissemination (CED); Central Commissioning Facility (CCF); and the Office for Clinical Research Infrastructure (NOCRI), all hosted by LGC. 

* NIHR Clinical Research Network Coordinating Centre (NIHR CRN), is hosted by the University of Leeds and Guys and St Thomas' NHS Foundation Trust. (This will become the NIHR Research Delivery Network (RDN) from 2024 with the host to be awarded in 2023).

These business units are responsible for the day-to-day operations of the NIHR.

### Lot Information

Lot 1

The main purpose of this PIN is to facilitate early market engagement to obtain feedback on the potential approach to market and possible disaggregation of software and services as well as to stimulate market interest in the upcoming opportunity.

Interested suppliers will be able to take part in a Request for Information exercise. Additional information: The NIHR requires a supplier/suppliers with the capability to support 8,000 users remotely with software and Information Systems support. Details of the software licences and type of support required can be found within the attached Request for Information document.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012607-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 May 2023 |
| Submission deadline | Not specified |
| Future notice date | 26 Oct 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI32 Westminster |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72210000 - Programming services of packaged software products
- 72211000 - Programming services of systems and user software
- 72212211 - Platform interconnectivity software development services
- 72212218 - License management software development services
- 72212510 - Communication software development services
- 72212517 - IT software development services
- 72251000 - Disaster recovery services
- 72252000 - Computer archiving services
- 72253000 - Helpdesk and support services
- 72253100 - Helpdesk services
- 72253200 - Systems support services
- 72260000 - Software-related services
- 72261000 - Software support services
- 72263000 - Software implementation services
- 72265000 - Software configuration services
- 72267000 - Software maintenance and repair services
- 72267100 - Maintenance of information technology software
- 72267200 - Repair of information technology software
- 72268000 - Software supply services
- 72500000 - Computer-related services
- 72511000 - Network management software services
- 72512000 - Document management services
- 72610000 - Computer support services
- 72611000 - Technical computer support services
- 72910000 - Computer back-up services
- 79512000 - Call centre

## Release History

- 3 May 2023 at 09:33 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/012607-2023

## Notice URLs

- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000001RTiF/Y7iInAI8a4j8YbPAtGO7mgD7ajjvmvp_emPOX2SbdG0
- https://health-family.force.com/s/Welcome
- https://www.gov.uk/government/organisations/department-of-health-and-social-care

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c5de. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03c5de.json.