---
title: "Merchant Services"
ocid: "ocds-h6vhtk-03c6ea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c6ea"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c6ea.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c6ea.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EXETER CITY COUNCIL"
published: "2024-08-20"
---

# Merchant Services

Buyer: EXETER CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03c6ea

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## Summary

Exeter City Council has awarded a contract titled "Merchant Services" under the industry category of Financial and Insurance Services. The contract, part of a restricted procurement process, was awarded to Lloyds Cardnet for merchant acquirer services, involving the collection of payments by debit and credit card. The procurement, classified under CPV code 66000000, pertains to the UK region UKK4 and follows the financial and insurance services category. The procurement method was selective, with the contract valued at £900,000 and signed on 16th July 2024.

This tender offers significant opportunities for businesses specialising in financial consultation and transaction processing services, particularly those providing innovative and efficient payment collection systems. Companies offering comprehensive merchant services, including payment gateway solutions, could find lucrative prospects in such public contracts. Engagement with regional authorities like Exeter City Council can position suppliers for further similar opportunities, facilitating growth and industry presence.

## Notice

Merchant acquirer services - collection of payments by debit/credit card

### Lot Information

Income Management System

Merchant acquirer services - collection of payments by debit/credit card

Options: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 10-20 year range.

Renewal: Renewal is permitted, subject to agreement with suppliers.

Banking Services

This procurement seeks a modern, feature-rich and cost efficient banking solution. Detailed requirements are provided in the draft specification document.

Options: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 10-20 year range

Renewal: Renewal is permitted, subject to agreement from suppliers.

Merchant Services

This procurement seeks a modern, feature-rich and cost efficient Merchant Services solution. Detailed requirements are provided in the draft specification document.

Options: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 7-10 year range.

Renewal: Renewal is permitted, subject to agreement from suppliers

Call Masking & IVR Services

This procurement seeks a modern, feature-rich and cost efficient call masking and IVR solution to enable compliant acceptance of MOTO card payments. Detailed requirements are provided in the draft specification document.

Options: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 7-10 year range.

Renewal: Renewal is permitted, subject to agreement from suppliers

Open Banking Payment Acceptance

This procurement seeks a modern, feature-rich and cost efficient open banking payments solution. Detailed requirements are provided in the draft specification document.

Options: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 7-10 year range.

Renewal: Renewal is permitted subject to agreement from suppliers

Open Banking Data Services

This procurement seeks a modern, feature-rich and cost efficient open banking payments solution. Detailed requirements are provided in the draft specification document.

Options: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 7-10 year range.

Renewal: Renewal is permitted, subject to agreement from suppliers

Purchasing Cards

This procurement seeks a modern, feature-rich and cost efficient Purchasing Cards solution. Detailed requirements are provided in the draft specification document.

Options: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 7-10 year range.

Renewal: Renewal is permitted, subject to agreement from suppliers

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026478-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Aug 2024 |
| Submission deadline | 7 Jun 2023 |
| Future notice date | Not specified |
| Award date | 12 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £900,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EXETER CITY COUNCIL |
| Additional buyers | ADUR AND WORTHING COUNCILS; ARUN DISTRICT COUNCIL; BROXTOWE BOROUGH COUNCIL; CARD PROCESSING ADVISORY SERVICE LIMITED; GEDLING BOROUGH COUNCIL; NEWARK AND SHERWOOD DISTRICT COUNCIL; RUSHCLIFFE BOROUGH COUNCIL |
| Locality | NEWARK |
| Post town | West London |
| Postcode | N/A |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | St David's |
| Westminster constituency | Exeter |
| Delivery location | TLK4 Devon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 15 |
| Supplier names | ADELANTE SOFTWARE; CHECKOUT; COCOON CARD; ECOSPEND TECHNOLOGIES; GOCARDLESS; HEYCENTRIC; KEY IVR; KIKAPAY; LLOYDS BANK; LLOYDS CARDNET; NATIONAL WESTMINSTER BANK; NUVEI FINANCIAL SERVICES; VISA EUROPE; VOLOPA FINANCIAL SERVICES; VYNE TECHNOLOGIES |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services
- 66170000 - Financial consultancy, financial transaction processing and clearing-house services

## Release History

- 20 Aug 2024 at 12:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026478-2024
- 17 Aug 2023 at 20:44 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024258-2023
- 29 Jul 2023 at 09:13 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022080-2023
- 5 May 2023 at 14:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/013021-2023

## Notice URLs

- http://www.adur-worthing.gov.uk/
- http://www.broxtowe.gov.uk/
- https://exeter.gov.uk/
- https://toolbox.cpras.co.uk/supplier-hub/signup
- https://www.arun.gov.uk/
- https://www.cpras.co.uk
- https://www.gedling.gov.uk/
- https://www.newark-sherwooddc.gov.uk/
- https://www.rushcliffe.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c6ea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03c6ea.json.