---
title: "Non-Emergency Patient Transport Service - Norfolk & Waveney ICB"
ocid: "ocds-h6vhtk-03c912"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c912"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c912.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c912.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD"
published: "2023-11-03"
---

# Non-Emergency Patient Transport Service - Norfolk & Waveney ICB

Buyer: NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-03c912

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03c912.json)

## Summary

The NHS Norfolk and Waveney Integrated Care Board has recently initiated a public procurement process for Non-Emergency Patient Transport services, aimed at qualified providers within the healthcare industry. This procurement opportunity involves providing transport services for eligible patients across Norfolk and Waveney, with a focus on safe, timely, and clinically appropriate transportation. The contract is set to run for an initial period of 5 years, with a possible extension of up to 2 years, starting from October 2024.

This tender presents a significant business opportunity for providers in the healthcare sector, particularly those specializing in patient transportation services. The procurement process is currently in the planning stage, offering interested businesses the chance to engage with the NHS Norfolk and Waveney Integrated Care Board, provide feedback, and participate in a market engagement event. Key dates include the upcoming official tender release date in July 2023, along with deadlines for soft market testing responses and event registration in May 2023. Businesses should prepare to align their services with the specified requirements and be ready to compete for this valuable contract.

## Notice

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) invited suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services ((NEPTs) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB.

### Lot Information

Lot 1

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) invited suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services ((NEPTs) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB.

The aim of this service was to provide Non-Emergency Patient transport for eligible Norfolk and Waveney patients with a medical need, between their places of residence, community, social care and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. This service includes. all mental health transport, both secure and non secure/specialist. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing local and regional demand patterns to cater for the patient, the Acute partners, Community partners, mental health partners and other and stakeholder partners across Norfolk and Waveney ICS.

The contract period will an initial be for a period of 5 years with the option to extend for up to a further two years, commencing 1st October 2024. Additional information: The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure, involving a number of stages which are outlined within the suite of procurement documents. The Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services.

Options: The contract may be extended beyond the initial 60 months contract period by up to an additional 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032679-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Nov 2023 |
| Submission deadline | 2 Aug 2023 |
| Future notice date | 19 Jul 2023 |
| Award date | 3 Nov 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £78,400,000 |
| Lots value | £78,400,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Unsuccessful |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH1 East Anglia |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 3 Nov 2023 at 17:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/032679-2023
- 3 Jul 2023 at 16:56 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018908-2023
- 16 May 2023 at 12:00 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/013905-2023

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.ardengemcsu.nhs.uk/
- https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/
- https://www.judiciary.uk/courts-and-tribunals/high-court/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c912. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03c912.json.