---
title: "Academic Feedback Support for students"
ocid: "ocds-h6vhtk-03c966"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c966"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c966.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03c966.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF EXETER"
published: "2023-08-22"
---

# Academic Feedback Support for students

Buyer: UNIVERSITY OF EXETER  
Current stage: Award  
OCID: ocds-h6vhtk-03c966

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03c966.json)

## Summary

The University of Exeter has completed a public procurement process for the provision of Academic Feedback Support for students. The procurement falls under the services main procurement category, with the tender title being 'Academic Feedback Support for students'. The procurement method used was a limited award procedure without prior publication of a call for competition. The University has awarded the contract to Studiosity for the provision of high-quality feedback and support to students, particularly benefiting international students and those from low-participation backgrounds. The contract was signed on 21st July 2023.

This tender for Academic Feedback Support for students offers opportunities for businesses in the services industry, especially those focused on higher education services. The University of Exeter, as the buying organisation, aims to renew the contract to maintain the quality and continuity of student support services. Businesses offering services related to student support, language coaching, and educational technology solutions could be well-suited to compete in this tender. The awarded supplier, Studiosity, has expertise in providing rapid feedback and live-chat functionality to enhance student learning experiences.

## Notice

Provision of high-quality, rapid feedback from trained advisors in relation to students' written work (specifically on matters relating to language, structure and style and not academic content). Awarded to include high-qualitysupport to all students which would otherwise not be possible for the university to deliver internally, in particular to benefit international students and students from low-participation backgrounds. * including: -- qualitative feedback on drafts of written work to enable students to make improvements; -- live-chat functionality for real-time study skills support in core areas (English, Maths, Science); * support service available 24/7, in view of students dispersed around the world and in multiple time-zones; * analytics and reporting to support on-going support for engagement and evaluation.

### Lot Information

Lot 1

Provision of high-quality, rapid feedback from trained advisors in relation to students' written work (specifically on matters relating to language, structure and style and not academic content). Awarded to include high-qualitysupport to all students which would otherwise not be possible for the university to deliver internally, in particular to benefit international students and students from low-participation backgrounds. * including: -- qualitative feedback on drafts of written work to enable students to make improvements; -- live-chat functionality for real-time study skills support in core areas (English, Maths, Science); * support service available 24/7, in view of students dispersed around the world and in multiple time-zones; * analytics and reporting to support on-going support for engagement and evaluation.

### Procurement Information

The current system is a vital component that has been well embedded within the University's portfolio of Student support and we wish to renew the contract purely for the type and level of service required and for continuity purposes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024610-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Aug 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Mar 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,451,250 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EXETER |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX4 4QH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Duryard and St James |
| Westminster constituency | Exeter |
| Delivery location | TLK4 Devon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STUDIOSITY |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80300000 - Higher education services

## Release History

- 22 Aug 2023 at 10:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024610-2023
- 17 May 2023 at 10:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014021-2023

## Notice URLs

- http://www.exeter.ac.uk
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/53042

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03c966. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03c966.json.