---
title: "1"
ocid: "ocds-h6vhtk-03cd89"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cd89"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03cd89.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03cd89.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POOL RE SERVICES LIMITED"
published: "2024-06-05"
---

# 1

Buyer: POOL RE SERVICES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-03cd89

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cd89)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03cd89.json)

## Summary

Pool Re, the buying organisation, has recently completed a procurement process for the provision of IT & Cyber Security Support Services. The procurement involved awarding two suppliers for Managed Support Services, Managed Security Operations Centre, and Internet Service Provider. The procurement method used was a selective procedure under the main procurement category of services. The deadline for this tender was on June 19, 2023. The awards were given to Fordway Solutions Limited for IT Managed Services & Internet Service Provider and Mondas Consulting LTD for Managed SOC-as-a-Service.

This tender by Pool Reinsurance Company Limited presents business growth opportunities for IT service providers, cybersecurity firms, and internet service providers. Companies offering IT managed services, cybersecurity solutions, and internet connectivity services would be well-suited to compete in this procurement process. The tender's focus on technology support services, cybersecurity operations, and internet provision highlights the demand for specialised services in the IT industry. Participating in this tender can provide a gateway to partnering with a significant organization and expanding business operations in the IT and cybersecurity sectors.

## Notice

Pool Re is awarding two suppliers for the provision of IT & Cyber Security Support Services specified into Lot 1, Lot 3 and Lot 4 * Lot 1 - Managed Support Services Provider (MSP) * Lot 3 - Managed Security Operations Centre as a Service (SOCaaS) * Lot 4 - Internet Service Provider (ISP)

### Lot Information

IT Managed Support Services Provider

IT Managed Support services can be classified into the following sections. i. Foundation services Foundation services are the technology provision currently in place and are to be available from the start of the contract: * IT Managed Service Functions * Personnel - Time and Materials * Hardware and Warranties Procurement * Hardware and Software Support & Maintenance * Reporting & Documentation ii. Future Services Future services are areas of technology provision that might be moved into this contract over time but would be agreed on a case-by-case basis. This may include but not be limited to: * Technology Strategic Partnership * Special Projects

Renewal: This appointment will run for a two-year period with options for Pool Re, in its absolute discretion to extend for up to a further twelve months at the second anniversary, making the full term a maximum of three years.

Licenses And Software

Pool Re requires a license provider to facilitate procurement of new, additional and existing license renewals for all Pool Re's hardware and software licenses. The license provider should have oversight of automatic renewals of software applications and maintenance of appropriate documentation. Software purchase incl. license management (effective and proactive) and should provide high scalability to accommodate increase in users. The license provider should provide reports for IT Team to monitor the usage. New subscriptions or adding assigning new licenses should be assigned within agreed timescale.

Renewal: This appointment will run for a two-year period with options for Pool Re, in its absolute discretion to extend for up to a further twelve months at the second anniversary, making the full term a maximum of three years.

Soc-As-A-Service (Socaas)

Pool Re's requires a Managed Security Operation Centre as a Service (SOCaaS) provider to ensure Pool Re's digital estate is secure against all Cyber Security Threats. The threat landscape will consist of the applications, servers, network appliance, cloud infrastructure and other technologies that support the business functions. The Managed SOC-as-a-Service provider will be responsible for integrating, operating and 24*7*365 monitoring of Pool Re's estate, equipped with set of tools such as, Security Information and Event Management (SIEM), Threat Intelligence Platforms (TIP), and all other tools that are required to comply to the scope and service levels.

Renewal: This appointment will run for a two-year period with options for Pool Re, in its absolute discretion to extend for up to a further twelve months at the second anniversary, making the full term a maximum of three years.

Internet Service Provider

Pool Re requires a dedicated, symmetric and permanent fibre optic connection at 200Mbps on a 1Gbps bearer. In order to ensure diversity and resilient with existing solution, Internet Service Provider (ISP) are requested to provide details regarding the potential suppliers and paths. The fibre circuit has to be delivered, installed and configured at Pool Reinsurance Company Limited Office Comms room. The connection must be traffic independent flat fee, unlimited usage, without any further restrictions of use and the internet bandwidth must be a dedicated (1:1), symmetric line, not shared with other customers. The Internet Service Providers (ISP) must not capture or record the receiving and sending transmission and packets. Provider shall not scan traffic unless required to troubleshoot or monitor a network issue. The new internet connection should provide /29 static IP addresses and should be able to reach major service destinations or content providers like Microsoft Azure, AWS, Google

Renewal: This appointment will run for a two-year period with options for Pool Re, in its absolute discretion to extend for up to a further twelve months at the second anniversary, making the full term a maximum of three years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017410-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2024 |
| Submission deadline | 19 Jun 2023 |
| Future notice date | Not specified |
| Award date | 27 Nov 2023 |
| Contract period | Not specified |
| Recurrence | 2026 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £582,000 |
| Lots value | £582,000 |
| Awards value | Not specified |
| Contracts value | £348,005 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POOL RE SERVICES LIMITED |
| Additional buyers | POOL REINSURANCE COMPANY LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC4R 9AF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Candlewick |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | FORDWAY SOLUTIONS; MONDAS CONSULTING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Jun 2024 at 11:32 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017410-2024
- 18 May 2023 at 13:56 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/014210-2023

## Notice URLs

- http://www.poolre.co.uk
- https://poolre.ukp.app.jaggaer.com/esop/ogc-host/public/poolre/web/login.jst

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cd89. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03cd89.json.