---
title: "SCFT & ESHT: Provision of Dental Patient Management Software Service"
ocid: "ocds-h6vhtk-03cfa9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cfa9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03cfa9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03cfa9.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SUSSEX COMMUNITY NHS FOUNDATION TRUST"
published: "2023-05-26"
---

# SCFT & ESHT: Provision of Dental Patient Management Software Service

Buyer: SUSSEX COMMUNITY NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-h6vhtk-03cfa9

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## Summary

The Sussex Community NHS Foundation Trust and East Sussex Healthcare NHS Trust are jointly seeking a service provider to supply Dental Patient Management Software. The tender involves the procurement of a software system for managing patient records, appointment bookings, communications, and monitoring. The contract duration is initially three years with a possible two-year extension. The procurement process is in the Tender stage, with a tender period end date of June 26, 2023, and an invitation date for the second stage on July 13, 2023.

This tender presents an opportunity for software development and healthcare service providers specialising in dental practice and related services to compete. Interested businesses should ensure compliance with the specifications outlined, including electronic patient records, appointment portals, and communication systems. The procurement method is a Restricted Procedure, with submissions required through the ATAMIS e-tendering Portal. Businesses must adhere to the bid validity period ending on December 7, 2023, to participate in the selection process.

## Notice

Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") is issuing this standard Selection Questionnaire ("SQ") in connection with the competitive procurement of Dental Patient Management Software Service.

The current in-situ patient management software is no longer supported by the software supplier/developer and the SCFT/ ESHT Dental Services teams are now looking to appoint a single service provider which includes but are not limited to the following: 

* Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and
* Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention.

The required software management system must include the following: 
* Electronic patient medical histories & NHS Patient Record forms;
* Electronic patient portal for appointment booking;
* Integrated communication systems (email and SMS);
* Electronic referral integration; and
* Electronic PREMs and PROMs monitoring and self-check-in. 

The estimated length of the contract is three (3) years with one (1) possible two (2) year extension period. Each Trust will sign a contract separately with the winning bidder. 

The tender is being run via the ATAMIS e-tendering Portal which can be found at https://health-family.force.com/s/Welcome ("the e-sourcing Portal").

### Lot Information

Lot 1

Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") is issuing this standard Selection Questionnaire ("SQ") in connection with the competitive procurement of Dental Patient Management Software Service.

The current in-situ patient management software is no longer supported by the software supplier/developer and the SCFT/ ESHT Dental Services teams are now looking to appoint a single service provider which includes but are not limited to the following: 

* Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and
* Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention.

The required software management system must include the following: 
* Electronic patient medical histories & NHS Patient Record forms;
* Electronic patient portal for appointment booking;
* Integrated communication systems (email and SMS);
* Electronic referral integration; and
* Electronic PREMs and PROMs monitoring and self-check-in. 

The estimated length of the contract is three (3) years with one (1) possible two (2) year extension period. Each Trust will sign a contract separately with the winning bidder. 

The tender is being run via the ATAMIS e-tendering Portal which can be found at https://health-family.force.com/s/Welcome ("the e-sourcing Portal").

Renewal: One (1) possible two (2) year extension period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015033-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 May 2023 |
| Submission deadline | 26 Jun 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | £500,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUSSEX COMMUNITY NHS FOUNDATION TRUST |
| Additional buyers | EAST SUSSEX HEALTHCARE NHS TRUST |
| Locality | BRIGHTON |
| Post town | Brighton |
| Postcode | BN13 3EP |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Hastings |
| Electoral ward | Conquest |
| Westminster constituency | Hastings and Rye |
| Delivery location | TLJ2 Surrey, East and West Sussex |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 48814200 - Patient-administration system
- 72212510 - Communication software development services
- 85130000 - Dental practice and related services

## Release History

- 26 May 2023 at 08:57 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015033-2023

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.esht.nhs.uk
- https://www.judiciary.uk/courts-and-tribunals/high-court/
- https://www.sussexcommunity.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cfa9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03cfa9.json.