---
title: "WAS-OJEU-53190 - WAST HART - Incident Ground Technology 3rd Edition (IGT3)"
ocid: "ocds-h6vhtk-03cfaf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cfaf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03cfaf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03cfaf.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-11-23"
---

# WAS-OJEU-53190 - WAST HART - Incident Ground Technology 3rd Edition (IGT3)

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-03cfaf

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cfaf)  
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## Summary

The NHS Wales Shared Services Partnership-Procurement Services, represented by Velindre University NHS Trust, has completed the procurement process for the "Incident Ground Technology 3rd Edition (IGT3)" project related to IT services. The contract was awarded to Excelerate Technology Ltd with a value of £324,395. The procurement category falls under services, specifically IT services, consulting, software development, and internet support. The project aimed to ensure streamlined service delivery for WAST HART with strict criteria for provider selection, emphasizing security and UK-based operations. The procurement was carried out using an open procedure.

This tender presents opportunities for businesses providing IT services, particularly those with expertise in consulting, software development, and internet support. Companies with a proven track record in technical support within the UK emergency services sector would be well-suited to compete. The contract scope includes hardware, software, airtime, installation, ongoing support, and training. The successful provider must exhibit a commitment to security, operational excellence, and 24-hour support. Interested businesses should be prepared to demonstrate their experience in delivering similar services within demanding environments, such as those requiring secure data transmission and API integration.

## Notice

To ensure that the successful provider can deliver a service that is as streamlined and effective as possible and to ensure that the service provision of WAST HART has the minimal level of disruption through the implementation of IGT3 there will be an expectation that the following criteria can be met. 1.1. Essential Single provider for all the hardware, software, airtime, installation, ongoing support, and training. No subcontracting of service. UK based. 24-hour operation to provide support. No subcontracting. Holds valid Cyber Essentials Plus accreditation. Access to dual UK-based data centres for secure transmission of data. Data centres to be Tier 4 listed. Certificate of conformity from Airbox Systems to confirm that API information can be integrated in the platform (GPS feeds from router and streaming devices can be embedded too). 1.2. The above criteria are required to ensure a seamless provision of service and aftercare service support without having to go through 3rd party providers and incur delays. In addition to the service provision a security aspect must be considered as there will be incidents where HART attendance may generate sensitive information that may fall under specific classification and assurance of security is vital. Dealing with one single provider with no sub-contracting will reduce risk in this area in addition to ensuring the most effective service. 1.3. Desirable Track record of providing technical support within the UK emergency services. Further detail of the requirement can be found in the specification.

### Lot Information

Lot 1

To ensure that the successful provider can deliver a service that is as streamlined and effective as possible and to ensure that the service provision of WAST HART has the minimal level of disruption through the implementation of IGT3 there will be an expectation that the following criteria can be met. 1.1. Essential Single provider for all the hardware, software, airtime, installation, ongoing support, and training. No subcontracting of service. UK based. 24-hour operation to provide support. No subcontracting. Holds valid Cyber Essentials Plus accreditation. Access to dual UK-based data centres for secure transmission of data. Data centres to be Tier 4 listed. Certificate of conformity from Airbox Systems to confirm that API information can be integrated in the platform (GPS feeds from router and streaming devices can be embedded too). 1.2. The above criteria are required to ensure a seamless provision of service and aftercare service support without having to go through 3rd party providers and incur delays. In addition to the service provision a security aspect must be considered as there will be incidents where HART attendance may generate sensitive information that may fall under specific classification and assurance of security is vital. Dealing with one single provider with no sub-contracting will reduce risk in this area in addition to ensuring the most effective service. 1.3. Desirable Track record of providing technical support within the UK emergency services. Further detail of the requirement can be found in the specification.

Renewal: Option to extend for 2 consecutive 12 month periods

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034713-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Nov 2023 |
| Submission deadline | 5 Jul 2023 |
| Future notice date | Not specified |
| Award date | 29 Aug 2004 |
| Contract period | Not specified |
| Recurrence | 2026 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £270,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £324,395 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | ST ASAPH |
| Post town | Llandudno |
| Postcode | LL17 0JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Denbighshire |
| Electoral ward | Bodelwyddan |
| Westminster constituency | Clwyd North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EXCELERATE TECHNOLOGY |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 35 - Security, fire-fighting, police and defence equipment
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32500000 - Telecommunications equipment and supplies
- 35100000 - Emergency and security equipment
- 48200000 - Networking, Internet and intranet software package
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Nov 2023 at 15:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034713-2023
- 26 May 2023 at 09:29 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015043-2023

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://etenderwales.bravosolution.co.uk/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cfaf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03cfaf.json.