---
title: "Wigan Council - Be Well Leisure Management System"
ocid: "ocds-h6vhtk-03cfcb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cfcb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03cfcb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03cfcb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WIGAN COUNCIL"
published: "2024-11-11"
---

# Wigan Council - Be Well Leisure Management System

Buyer: WIGAN COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03cfcb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cfcb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03cfcb.json)

## Summary

Wigan Council initiated an open procurement process to procure a new Leisure Management System, aiming for a cloud-hosted solution inclusive of an integrated means of managing and collecting direct debits associated with membership packages. The procurement, classified under the industry category of Software Package and Information Systems (CPV: 48000000), concluded with an award to Gladstone MRM Limited. The procurement process commenced on 26 May 2023, with the tender period ending on 14 July 2023, and contract signing on 4 December 2023. The contract, valued at £1,091,640, will see implementation across Wigan, UKD3 region. The tender was conducted via the open procedure, allowing electronic submissions through the Chest portal.

This tender opens significant growth opportunities for businesses in IT services, software development, and support, particularly those specialised in leisure management systems. Companies providing robust cloud-hosted solutions, integration services, and ongoing support and maintenance will find this contract beneficial. Given the comprehensive requirements, including configuration, training, system upgrades, and additional hardware like self-service kiosks and access control systems, companies that offer mature, low-development leisure management systems are well-suited to compete. This contract highlights the demand for end-to-end management solutions, positioning suppliers for future regional authority contracts.

## Notice

Wigan Council are now seeking to procure a new partnership with a Leisure Management operating system provider inclusive of an integrated means of managing and collecting direct debits associated with membership packages. The Council is ideally seeking to procure a "Cloud Hosted" Leisure Management System from a single Contractor. Tenderers must have and be able to offer an existing and mature Leisure Management System which will require minimal or no additional development to meet the Council's essential requirements, although a period of configuration and mobilisation of the proposed System is expected and accepted. We do not wish to procure a Leisure Management System which will require an extensive design and development phase to meet the specification of requirements before it can be deployed.

### Lot Information

Lot 1

The following Hardware, Software and Services, as a minimum, shall be provided under this contract: * Leisure Management System (cloud hosted preferable) * Add-on modules/functionality to enhance the core System. * Implementation services * Installation services * Configuration services * Integration services * Migration services * On-going support and maintenance services * System development and customisation * Training * Software/system upgrades * Replacement EPOS, self-service kiosks, and access control Further information is availble in the tender documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036452-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2024 |
| Submission deadline | 14 Jul 2023 |
| Future notice date | Not specified |
| Award date | 4 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,800,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,091,640 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIGAN COUNCIL |
| Locality | WIGAN |
| Post town | Wigan |
| Postcode | WN1 1YN |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD36 Greater Manchester North West |
| Local authority | Wigan |
| Electoral ward | Wigan Central |
| Westminster constituency | Wigan |
| Delivery location | TLD3 Greater Manchester |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GLADSTONE MRM |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Nov 2024 at 15:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036452-2024
- 26 May 2023 at 11:21 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015082-2023

## Notice URLs

- http://www.wigan.gov.uk/
- https://procontract.due-north.com/Advert?advertId=7c613f1e-31fa-ed11-8122-005056b64545&p=e0cc5631-4690-e511-80fb-000c29c9ba21
- https://www.the-chest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cfcb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03cfcb.json.