---
title: "D&C ICT Managed Service Call Off Agreement"
ocid: "ocds-h6vhtk-03cffd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cffd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03cffd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03cffd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CHIEF CONSTABLE FOR DEVON AND CORNWALL POLICE"
published: "2023-12-21"
---

# D&C ICT Managed Service Call Off Agreement

Buyer: CHIEF CONSTABLE FOR DEVON AND CORNWALL POLICE  
Current stage: Award  
OCID: ocds-h6vhtk-03cffd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cffd)  
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## Summary

The Chief Constable for Devon and Cornwall Police has awarded a contract for an ICT Managed Service Call Off Agreement to BT plc. The contract, worth £85 million, was signed on 5th December 2023. The procurement process was initiated through a tender and followed an open procedure. The services required include Service Management, Customer Service Desk, Applications, and more. The procurement aimed at acquiring IT services, including consulting, software development, and support, falling under the IT services category.

This tender presents opportunities for businesses in the IT services sector, particularly those offering maintenance, repair, strategic review, and planning services. Companies with expertise in information technology equipment, software, and services may find this contract suitable for competitive bidding. The procurement stage has now reached the award phase, offering clear insights into the contracting process for prospective competitors. The document provides details of the buyer, procurement method, key dates, and the specific IT services required under the agreement.

## Notice

D&C ICT Managed Service Call Off Agreement The services required will be: * Service Management * Customer Service Desk * Applications * End User Workplace * Technical Security * Hosting * Data and Voice Network * Field Mobile * Airwave * Resources

### Lot Information

Lot 1

D&C ICT Managed Service Call Off Agreement The services required will be: * Service Management * Customer Service Desk * Applications * End User Workplace * Technical Security * Hosting * Data and Voice Network * Field Mobile * Airwave * Resources

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037613-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Dec 2023 |
| Submission deadline | 21 Jul 2023 |
| Future notice date | Not specified |
| Award date | 17 Nov 2023 |
| Contract period | 30 Sep 2023 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £175,000,000 |
| Lots value | £175,000,000 |
| Awards value | Not specified |
| Contracts value | £260,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHIEF CONSTABLE FOR DEVON AND CORNWALL POLICE |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 7HQ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | St Loyes |
| Westminster constituency | Exmouth and Exeter East |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | ; BRITISH TELECOMMUNICATIONS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50312600 - Maintenance and repair of information technology equipment
- 50312610 - Maintenance of information technology equipment
- 50312620 - Repair of information technology equipment
- 72000000 - IT services: consulting, software development, Internet and support
- 72222000 - Information systems or technology strategic review and planning services
- 72222100 - Information systems or technology strategic review services
- 72222200 - Information systems or technology planning services
- 72222300 - Information technology services
- 72223000 - Information technology requirements review services
- 72267100 - Maintenance of information technology software
- 72267200 - Repair of information technology software

## Release History

- 21 Dec 2023 at 09:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037613-2023
- 27 Nov 2023 at 11:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034914-2023
- 26 May 2023 at 15:54 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015164-2023

## Notice URLs

- http://www.devon-cornwall.police.uk/your-right-to-information
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=68504&B=BLUELIGHT
- https://www.judiciary.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03cffd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03cffd.json.