---
title: "Regulatory Services Review Project - Delivery Phase"
ocid: "ocds-h6vhtk-03d04d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d04d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d04d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d04d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CORNWALL COUNCIL"
published: "2023-05-30"
---

# Regulatory Services Review Project - Delivery Phase

Buyer: CORNWALL COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03d04d

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## Summary

The Cornwall Council has awarded a contract for the "Regulatory Services Review Project - Delivery Phase" to Ignite Consulting Limited through a selective procurement method. The project involves reviewing how regulatory services are delivered to the public, redesigning structures and roles, and implementing opportunities identified in the Discovery phase. The contract, valued at £300,000, was signed on 15th May 2023 and relates to business services within the UK.

This contract presents business growth opportunities for consulting, law, marketing, and recruitment firms with expertise in agile design and change management. Suppliers capable of delivering customer research, redesigning services, and managing continuous improvement would be well-suited to compete. The regulatory and business service sector stands to benefit from engaging with Cornwall Council on this project, targeting innovation and service enhancement.

## Notice

The "Regulatory Services Review Project" is a review of how Cornwall Council Regulatory Services are delivered to the public, how the 'back office' function supports this, and how the service interacts with other Council services. The Supplier is being contracted to support Regulatory Services with the Design and Delivery phase of the project, including work to gain customer research and insight, undertake detailed redesign of structures and roles, the Agile design and delivery of opportunities identified in the Discovery phase, and Change Management. To meet the needs of the contract the supplier will need to deliver the outputs and capabilities as noted in the Deliverables section, share insight and data with the Council as appropriate, and support the service with continuous improvement.

### Lot Information

Lot 1

The "Regulatory Services Review Project" is a review of how Cornwall Council Regulatory Services are delivered to the public, how the 'back office' function supports this, and how the service interacts with other Council services. The Supplier is being contracted to support Regulatory Services with the Design and Delivery phase of the project, including work to gain customer research and insight, undertake detailed redesign of structures and roles, the Agile design and delivery of opportunities identified in the Discovery phase, and Change Management. To meet the needs of the contract the supplier will need to deliver the outputs and capabilities as noted in the Deliverables section, share insight and data with the Council as appropriate, and support the service with continuous improvement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015284-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 May 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CORNWALL COUNCIL |
| Locality | TRURO |
| Post town | Truro |
| Postcode | TR1 3AY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK3 Cornwall and Isles of Scilly |
| ITL 3 | TLK30 Cornwall and Isles of Scilly |
| Local authority | Cornwall |
| Electoral ward | Truro Boscawen & Redannick |
| Westminster constituency | Truro and Falmouth |
| Delivery location | TLK3 Cornwall and Isles of Scilly |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IGNITE CONSULTING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 30 May 2023 at 14:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015284-2023

## Notice URLs

- http://www.cornwall.gov.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:506346-2020:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d04d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03d04d.json.